1. Fast Forward Motorcycle Service

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Rapid City, SD

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Fast Forward Motorcycle Service

3.0 (2 reviews)
Closed • 10:00 am - 6:00 pm

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2 years ago

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Black Hills Harley-Davidson

Black Hills Harley-Davidson

(48 reviews)

$$$

It's Rally week, so of course this place is packed. They have vehicle only parking and a path for…read morebikes to follow with parking attendants to assist with parking in the huge dealer lot. The vendor selection is large and most of the time you can get a good deal. I enjoyed seeing all the different vendors and purchasing some upgrades for my bike which were installed within 2 hours. Although we didn't plan on purchasing a new bike, my sister in law walked out the proud new owner of a Rocker C. The buying experience is a well oiled machine - she was in and out within 45 minutes. I've never purchased a bike or car that took less than 4 hours of endless haggling and massive amounts of paperwork. She told the sales guy what she was willing to pay and within 5 mins he came back and said he manager said it's a deal. Now that's a buying experience that all dealerships need to take note of. We are willing to drive 700 miles from home (KC) to purchase another bike based on her stellar experience.

Been a Harley owner many years and experienced several dealerships with the same issue but none as…read morebad as BHHD. The sense of arrogance and looking at customers like they shouldn't have to talk to you. Recently went in with intention of buying a bike, ready that day, and the same douchebag looking dude that is always in there makes direct eye contact with me and doesn't acknowledge me at all. I went to sturgis Indian and got the same Ultra Limited at a better price with lower miles the same day and had an incredible dealership experience. I will never set foot in this over hyped/overpriced dealership again nor will I recommend it to anyone looking to buy.

Indian Motorcycle Sturgis

Indian Motorcycle Sturgis

(17 reviews)

2021 Indian Challenger -Worst buying experience yet. Was told the bike was fully operational,…read morearrived with worn out clutch. They agreed to pay for the repairs here in WA but only replaced partial parts leaving worn out basket, bearings, & pressure plate which made the motorcycle worse. Sturgis abandoned me and stuck me with the remaining bill and the motorcycle remains at the local shop with more issues. I bought this Indian 4/8/26 , received it 5/29/26 arriving with clutch slipping. Their sales rep strung me along with lame remedies to fix the issue until 6/2/26 they agreed to repair it at a "certified" indian dealer that is about an hour away , across 2 cities and 1 ferry ride. Back and forth to this shop and Sturgis refused to fix all of the worn clutch components which caused the bike to walk in gear. 7/10/26 The Indian returns to the shop when an opening was available, blocked out my time, several uber rides, ferry costs, lost time and bike remained there until 8/11/26. When I picked it up only rode for a partial day then it broke down, left me stranded and lost all clutch tension from shotty repair work, had to tow it back to the shop on 8/19/26. Sturgis refused to be involved stuck me with the bill and now I have hundreds of pounds of stress, costs, repair bills and every warm summer day entirely burnt during this ordeal. Avoid this dealership, terrible customer service just turn and burn - you have been warned!

During the motorcycle Rally a hat rack was placed in front of the restroom door so public could not…read moreuse it. After a long ride I was hoping to use the restroom that used to be there the previous years we went and spent a lot of money but instead I had to use a porter potty outside and almost threw up on myself. My husband was looking at a new motorcycle as our Indian is a '17 and he always wants bigger and newer and nobody spoke with us . The MANY workers were standing around taking pictures of one another. I did appreciate the water sitting outside. The impression I got was I should take my water and move along.

Fast Forward Motorcycle Service - motorcyclinggear - Updated October 2026

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