After a snowfall in Rapid City,SD my car started to feel like it's struggling a little bit to…read morestart in the morning, and I heard cold temperature drains battery faster and mine was already 5.5 years old so about time to replace it ... So I told myself if I can start the car this morning I'm going to drive straight to AutoZone to get a new battery! So here I am ... I did not know which battery to choose from but from what's in stock I got something for two years warranty which sounds fine for me. It took him a while to unplug my old battery either it's too old or froze together...however he finally got it done! After that, I never had to worry driving short distances inside the city ... that was such a peace of mind! And thank you again for amazing service ! in that case, I don't really think I can do it myself out in the 20s temperature.... He also recommended me a concentration that can be added to any not winter ready washer and soon after he poured it in ...my wiper fluid defrosted !

11-13-2025 Rapid…read moreCity South Dakota. They have everything we need for my car. We buy something here today for my car. Every time my car is broken I can to Autozone. Very good store.

If there was an option for negative stars, Granite Motors would deserve it…read more We brought our daughter's 2016 Buick (with give or take 75,000 miles) into their service department because the check engine light kept coming on. The service writer told us the turbo was the problem and that it was covered by warranty. We were shocked, so we asked THREE different times if he was certain. Each time, he confidently reassured us it was covered. Based on that guarantee, we agreed to move forward and even requested pricing on additional maintenance. By Monday, after hearing nothing, we called--only to be told: "You're going to be upset with me." Suddenly, the story changed. Now the turbo wasn't covered. The excuse? He "fat-fingered the VIN number." This wasn't a one-time slip-up; it was repeated misinformation given three separate times. That's not just sloppy--it's outright negligence. Even worse, the service manager and dealership manager admitted fault, yet the best they were willing to offer was a measly $230 off labor. Then, instead of making things right, they started avoiding us altogether. At one point, their response was literally: "Well, you're more than welcome to come and get your vehicle as we don't have to do the work." That statement sums up the culture at Granite Motors: zero accountability, zero integrity, and zero respect for customers. They admitted fault and still refused to honor their word. That's not customer service--it's a bait-and-switch backed by arrogance. We will never do business with Granite Motors again, and we strongly urge anyone considering them for sales or service to take your business elsewhere. There are plenty of dealerships who actually stand behind their word. Granite Motors is not one of them.

Good pricing, told the salesman what I was looking for a mind they found me options. I didn't feel…read morepressured.

Had Street Image order and install wheel spacers for my Jeep. The tires were rubbing my sway bar…read morebushings after I installed larger tires. Everyone here was very polite, comfortable waiting area with drinks etc. Lots of parts, swag on display for shopping inside. Very clean facility as well.

Outstanding work! Kevin is a great guy to work with. We had our Jeep Wrangler set up to tow…read morebehind our truck camper which was not an easy process. We greatly appreciate your help! These guys have done other work for us as well and have always treated us with superior customer service! Thanks Bob

Life-savers. They had two versions of battery (standard and performance) for a Smart Car in store…read moreavailable for immediate purchase, which is amazing for Rapid City. Very helpful workers.

I went into this store and was promptly greeted as soon as I walked in the door. A gentleman named…read moreGreg asked me to pull in the bay and tested my battery for me. He was helpful, nice and had my new battery installed in record time. Give this man a raise! He also prorated the new battery as my old one was around four years old. Such a refreshing experience. I would rate higher than 5 stars if I could. Will tell all my friends and family to go to this establishment, for their battery needs.

06-15-2025 Came here from out of town. I was working on a car while in Rapid City. I made three…read moretrips here and each time the salespersons were nice and professional. They had the parts in stock. I spent a lot of money here in parts. They lent me the scan tool and printed out my trouble codes. They also showed me how to clear the codes when I finished. The interior was well kept, and the front parking lot was clean. I normally buy my parts via Rock auto but when I'm in a pinch I tend to go to O'Relly's vs Auto Zone.

A bit pricey, almost 90 dollars for a pair of front wipers but, the sales lady most kindly…read moreinstalled our wipers for us. Plus she was very friendly and kind, which is why I am rating this store 4 stars. We are pretty much useless in maintaining or anything to do with our car, other than driving it, so we were very, very grateful for the help. We would rather the wipers cost 60, so we could give her the 30! If anybody deserves the money, she does!

Just a follow up to my previous comment…read more We completed our trip and made it Home Safely.... Thanks McKie Ford for the Quality of Work you provided to me and my Family Your Service Department and Dealership is one of the Best I've ever been too. I'm a Life Long Ford Owner and you are one of the Best Thanks Again !!

I just bought a 2026 Ford Explorer from Mckie. It started overheating immediately. They made zero…read moreeffort to get me into the shop. Best they could do was "two weeks". They won't offer a loaner. They won't help you try to get into a nearby shop ie. Sturgis, Spearfish. This lemon has 600 miles on it. And Mckie just doesn't care. Garbage customer service.

I give Godfrey's a 10 in service and assistance. We were…read morereferred to Godfrey's Brake Service from Professional Metal Works that welded our tow hitch while we were on Vacation. We were having trouble with our motorhome air suspension and Cori jumped right in to help figure out what might be ary. She worked on our RV for about an hour and then the Owner Clint finished up. I wish we had service like that in California. They are patient, professional and so very knowledgeable we would definitely go back if we are in South Dakota and need help

I was traveling up to Rapid City & along the way my 1996 Chevy P30 Auto-Park Brake failed & needed…read morerepair. These old systems are unheard of by most brake shops & many others won't touch them. Godfrey Brake was recommended by the transmission shop who was repairing another issue on my rig. I contacted Godfrey who was very busy & scheduled an appointment within 3 weeks (which i believe was prompt considering). They are a smart crew. They got it working & I got back to Phoenix.

Update 10-1-2022 Purchased a new 2022 CFMOTO and after some…read moreissues that I posted the owner call me personally. Raising up to 4 stars to see if my issues get resolved if so I will raise back to 5 stars! Thanks

Rice's Rapid Motorsports (Rapid City, SD) - 1/5 Stars I've…read morehad nothing but the worst service at Rice's Rapid Motorsports in Rapid City. For starters, I bought my 2026 Suzuki GSX-8R there, and I've had nothing but issues with it. My speedometer is 9 mph off, which is outside of Suzuki's guidelines, yet the mechanics at Rapid claimed it's only 3 mph off when they checked it with a GPS. I've had law enforcement verify my speed, and it's 100% 9 mph off. They told me it's within Suzuki's guidelines and there's nothing they can do. Later, I noticed an exhaust leak sound. Upon inspecting my exhaust, I found a factory defect with the muffler where an extra bung hole wasn't welded properly. The mechanics at the Rapid City store told me it's normal because it's a "drain hole" on top of the muffler. This is a direct quote from their service shop. FYI, there is no drain hole, and if there was, it definitely wouldn't be on a welded bung hole on top of the muffler. That was strike two. A couple of weeks later, I noticed paint chipping off my rear disc, which isn't normal. I stopped back at the Rapid City store, and a mechanic came outside to look at my bike, only to tell me it's brake dust and not paint chipping. After doing my own research and talking to two other shops, it's clear this is a defect on the bike. I'm absolutely disgusted with how the Rapid City Rice's Motorsports location is run. The mechanics don't seem to have a clue what they're doing and are giving out bad info that could be a liability. My money will no longer be spent there. For the Rapid City location: You need serious work. Not only is your customer service absolute trash, but you have untrained, un-knowledgeable people working on customers' equipment. That's a huge liability, and it's only a matter of time until a lawsuit comes your way. Your sales reps suck and have no knowledge of the products; I've had salesmen leave in the middle of a deal to go work with someone who just walked in the door. It's all about money in Rapid. I have nothing good to say about this location except if you want to go somewhere where they really don't care or know much of anything, check out Rice's Rapid Motorsports.