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Fast Fix

4.1 (164 reviews)
Closed 11:00 am - 8:00 pm

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1 day

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100%

Services - Fast Fix

Jewelry cleaning

Jewelry redesign

Jewelry repair

8 More Services

Jewelry reshaping or resizing

Jewelry restoration

Jewelry stone setting

Watch cleaning

Watch overhaul

Watch part repair

Watch part replacement

Watch seal testing

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Recommended Reviews - Fast Fix

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Remarks on receipt are lies, my watches do not have scratches or wear out all over.

I have been a customer here for over 10 years, I went in today to get batteries put in on 4 g shock watches, I use to get 3 yr warranty on my batteries in the past, now after placing new batteries and charging me I was told that warranty is no longer available and had to pay extra for it and on top of that I would be charged for them to set my time. I was in shock on how this place is trying to nickel and dime for everything, the lady rein had horrible customer service and always had a smart ass remark on her responses. I do not recommend this place at all, the receipt comments are lies as my watches do not have scratches and wear all over the place as stated... go to BAYSIDE watch intead also at the mall... BATTERIES are $19.95 less expensive, they have a 1 year warranty at no additional cost on top of free time set & friendly staff.

This is how they repair rope chains.
Yelena M.

Dropped off a 14kt hollow rope chain for repair. Less than 48 hrs it broke at the repair site. I went back and they tried to tell me it was repaired prior to them, which was false since it never had repairs before. They told me I had a defective chain to justify how their repairs are appropriate. Then they told me it broke at a different soot but as a courtesy they will repair it. After the 2nd repair, the chain broke again with 48 hrs. I had other chains I was going to bring to them but after this experience I won't. Customer service was horrible, repair was horrible and I still have a broken chain.

A watch that went in for repair and in worst condition that I brought it in.  Notice anything funny about the watch face ???
Marc M.

I took my n my watch for a battery. They said I needed a movement so I waited abouff to 6 weeks then they say they can't fix go buy another watch. Imagine being told that. So I take the watch home then realized something funny . You can look at the photo and see for yourself. No one touched my watch except them so they gave the watch back to me in this condition.

Isn't purchasing a warranty and changing your watch battery on 2 watches a service? She refused to honor this coupon.
Michelle W.

We have been coming here for years and yesterday we came in to fix two of my husband's watches that needed new batteries. The lady with the black hair, her service needs work. The way you talk to your customers and your tone. You need to be more careful with your choice of words. First she says is your warranty expired and we told her we were not sure, she began to open one of the backs of the watches and said one of your screws is missing. My husband stated well not sure I only bring my watch here so maybe the guy that fixed it last didn't put it on, or he wasn't sure why as he doesn't mess with the screws, then with her sarcastic tone she says it maybe it just fell out! Either way the screw was missing. What she should have said was sir, one of your screws is missing on your watch, let me see if I can find a replacement. Her energy was all bad and for this reason I won't be bringing any of my watches there as there are several places that do this in the mall. When we came to pick the watches back up you would think she would have set the correct time but that was not the case. Not only did she exemplify poor service she easily also very lazy in a sense. We walked in with her and the other gal on their cell phones looking a personal stuff so you had time for non work related stuff but you couldn't even set the time on watch you just changed the battery to, ridiculous. Do better! Battery warranty is $29 I believe. I checked in on Yelp and she wouldn't allow me to use the coupon offered because I wasn't buying an item, however I'm buying a warranty on 1 watch and a battery on 2 watches. No sense and again for that reason I'm straight on coming back here. Service is everything!!! Oh and my husband asked if she was able to find a new screw and she said No!

Necklace
Jeanette H.

Highly recommended! They fix my necklace on a very reasonable price. Great service! Quick turnaround.

Me, Valerie McNulty sitting in my car about to go into The Fast Fix Jewelry and Watch Repair Store, in The Tyler Mall in Riverside, Ca. . :)
Valerie M.

THANK YOU, Wess AND Marlene about fixing my watch and being so KNOWLEDGABLE about WHAT services that I NEEDED on it, TOO!! You 'BOTH' were so KIND, a I 'LOVED' how I was Greeted and Serviced the minute I walked into the store!! NO WAITING. I REALLY liked that!! And most IMPORTANTLY, I was told that my watch would be able to be fixed in a day, TOO!! THA-NK YOU, Wess AND Marlene!! You guys are 'BOTH' AWESOME!! :-D

Gold watch

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2 years ago

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2 years ago

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1 year ago

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10 months ago

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1 year ago

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11 months ago

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9 months ago

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8 months ago

the lady rein scratched my brand new watch and then had the audacity to say it was already like that. never coming back

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8 months ago

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Thank you Jennifer, you are welcome any time!

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1 year ago

Took my watch for battery replacement, they were great and the service was fast, thank you!

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9 months ago

Amazing service! Always welcoming and a great experience overall, thank you for being the Best at what you guys do.

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3 years ago

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2 years ago

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1 year ago

Best and fastest service!! Love coming here and having them work on my watches. And the employees are very sweet and helpful

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1 year ago

Went to this place got my chain fixed, flawless seamless, beautiful wonderful pricing recommended five stars up!

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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5 years ago

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1 year ago

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2 years ago

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5 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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5 years ago

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4 years ago

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2 years ago

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2 years ago

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5 years ago

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3 years ago

Just need a couple watches and batteries and he took care of me immediately while I waited. Very reasonable

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4 years ago

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Ask the Community - Fast Fix

How much for a watch band adjustment on the band?

For band adjustments, we do have to see the specific type of link first of the band because there are a variety types of links and we must know which proper tool we will need to use! Just bring it on by and we can give you an estimate!

Don’t See Your Question? Ask Away!

Review Highlights - Fast Fix

I spoke to Priscilla and she had great communication with the staff and I to find a gem to my description.

Mentioned in 9 reviews

Read more highlights

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Geneva Jewelry - After: Beautifully repaired and cleaned. Saphire prongs replaced and wedding band restored and wearable again!

Geneva Jewelry

(83 reviews)

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

I simply came in to ask what was the average cost to resize a ring was. I was on my lunch from work…read moreand I do not have the ring with me. I understand they could not give me an accurate price without physically seeing the ring but the attitude and looking at me like I'm a joke is bizarre. A simple price range even if a wide range would've sufficed. Because of this unnecessary attitude I will not be coming back here. There were no customers present and it appeared to be a slow day, so all the extra attitude was unnecessary

Fast Fix - jewelryrepair - Updated May 2026

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