Needed to buy a gallon of Sherwin Williams paint for a job this morning. Stopped into the Tukwila…read morestore just to have to wait 15 minutes before being helped. Come to find out they didn't have the exact gallon of paint I needed. So I ended up having to drive all the way to Burien. The Tukwila store needs to get their act together! All the shelves were bare and empty. And they need to hire more help or something! This is why I will not buy or use Sherwin-Williams paint!!!! I will only use Benjamin Moore, I can stop into any of Mallory's Benjamin Moore store and everyone knows me and does what ever they can to help get my out the door with what I need ASAP

Recently went to Sherwin Williams after seeing a beautiful paint color on the feed of an Instagram…read moreredecoration project. I found the local store (since apparently Home Depot doesn't carry this brand). The clerk was very nice, professional and knowledgeable. I wanted to get a sample of the color to ensure it was what I wanted. I was informed that they were "out" of samples, but that I could buy the full can and if I didn't like I could come in and exchange it. Kinda sounds like a scam, I still had to pay for a full gallon as opposed to a small sample.

Patrick, the manager, was super helpful with trying his best to give a guesstimate of how much…read morepaint we needed for our project. I appreciate that I was even able to show him pictures and he was able to provide insight on the types of paint to order as well as how much primer we needed. After using what he suggested so far, we're seeing the quality of the paint and see how the value of paint really reflects in the finished product/close to finished product. I appreciate the welcoming environment that was provided and will be back again for future projects.

3 stars for Benjamin Moore paint close to my house- Best. Paint. Ever. Ever!…read more The hang! The color color selection! The hue & tone! Be still my beating heart! .05 star for the highly disinterested staff (multiple over three days!) Let me start this story- went in on a Tuesday early evening found a pink color I liked, grabbed a sample- the little lady who helps was the only one who doesn't deserve a half . Called the next morning to order my paint (cause the color was DELISH)- like at 9:00am. Was told it MIGHT be ready by EOB but they needed 24 hours. I called at EOB a big NOPE ..." it may be ready tomorrow am..." ok. Told me they would call. NOPE. So I called - it's Thursday at 5:10pm. "Oh yeah, it's ready..." Came to get it, and made me wait and wait and wait. Like seriously, WTF. Exactly how long should this really take?! Ugg. I realize that everywhere is short-staffed, I totally do get this, BUT for the staff that is working, answering phones, and generally being in customer service- you might try being a little, just a *smidge* better in the customer service department. Next time, I'm bringing my paint chip somewhere else and having it matched.... High quality products be damned...my time is worth it.

Having been in the construction business, I have been using Sherwin-Williams paints for many many…read moreyears and it's always the best quality

Been here many times over the years. The manager Kyle is the man, fantastic customer service. I…read moredo go to other Sherwin Williams stores, but Kyle has been consistently the best. Since the pandemic and paint shortage, a lot of the paint bases I wanted were either not produced or sold out, but Kyle kept me as a customer because he helps find alternatives and gives great deals. Once I had a gallon, from another SW store, that seemed defective after drying. Even though I used over half of the gallon, Kyle looked at it carefully with me and gave me a replacement gallon. That is a manager that truly cares about his customers!

Came in here to get paint samples for my builder who stated they only use Rodda. Visited a couple…read moreof times. The different employees were helpful and one went out of his way to look up the paint colors the builder had used before because he told me he used a specific one that they didn't sell anymore. The employee looked to see if it was a special color they made for him.

Incredible paint made in the Northwest with helpful and knowledgeable staff. The manager goes above…read moreand beyond to help!

I normally go to the big box stores for paint but I decided to go closer to home. I'm glad I did…read more Cicely was very helpful and helped me chose the right product for my project. In the future I'll always go to Miller Paint.

This location can get quite busy and human error can occur which to me is very understanding…read more Nonetheless this location rocks and am always greeted with good attitude and proffesionalism. From the manager down to the newest employee they are all great people willing to go the extra mile in helping with any question/issue. Keep up the great work Burien Sherwin-Williams!

There are a few reviews on here referring to rude "hipster" employees, and I have no idea what…read morethese people are talking about. I have certainly been in the store when there was a wait, but also when I'm the only customer there. I've never felt like the employees were rude or anything less than courteous and helpful. Selection was slim during the depths of the covid shortages, but that was true for just about everyone. When they didn't have what I needed in store they were able to send me to Renton Sherwin-Williams where it was in stock and even went to the trouble of calling the store to ensure that the inventory system was correct and asked them to set it aside for me. I've painted multiple rooms of our house and done a few furniture projects in the last 2-3 years buying paint from this store, and I can say that I will continue to go here first

The woman working Customer Service today deserves a ZERO! She was rude, completely ignored me, and…read morewas more interested in talking with an employee. I filed a complaint with a manager who was working the hardware/plumbing area. He was very busy. And helpful. I needed a plumbing part for a broken faucet. While I talked with him about the woman at the CS counter, I also shared how much I appreciate the usual CS person and the garden center team.

Great paint dept!! Also helpful in tools. Employees are useful in adding recommendations. The…read moreplants are diverse & good selection.

We love this hardware store. It is well stocked with pretty much everything I need for projects…read more Staff are friendly and it has been super easy to return items.

If you go there be ready to be judged and sized up! As I walked in an employee stopped, looked me…read moreup/down and asked if I needed help. He directed me and then walked away. A few minutes later I saw him hiding and watching me. When he realized if seen him he came over AGAIN to "assist" me then walked me to the register and after payment he accused me of shoplifting. When I proved otherwise he threw me out of store, yelling about thievery! The last an effort to conceal his poor behavior! Never again.

Great location and great service here! I love how convenient they make it to come in, grab samples,…read moreand order paint. I see a lot of professional painters who shop here as well, so that gives me confidence in their services. Huge kudos to them for placing the paint samples by the window. This was SO helpful in trying to get a good estimate on what exterior colors will look like.

I love this Sherwin-Williams location. The staff there is so friendly. My sister and I was on a…read moremission to get some paint for the rooms. A few years ago, I came to purchase the famous Seasalt color to freshen up our room, I remember being impressed with the knowledge that the staff provided here. And patiently answering my questions regarding the pricing difference between the actual store and Lowe's (which also carry Sherwin-Williams paint). Josue and his coworker (forgot his name) was very friendly, personable and helpful. After picking out the color, they were able to get it mixed with the quickness. Not to mention, we were provided with a discount for the paint. How awesome is that?! Definitely a true definition of great customer service, truly a hidden gem in Renton. The color came out great! Totally worth to come here for your painting needs!

We recently moved to Washington and needed to fill a dead space in our front window. We went in…read moreunsure of what we were looking for and Eric and Cari were so helpful with picking out our new chairs! They fit perfectly and add sophistication to our new house! The store has so many unique things to pick from! Everything from paintings to furniture to the smallest of details. I was blown away by all the creative pieces they have added to the store. We will be back in to pick out one of the amazing airplane pictures that I have never seen ! Thank you for being so helpful, we are so happy with our purchase and experience! Update: We returned to signature to update our dining room and added the Moe's Bent table and Morrison chairs! We are so far beyond in love with the way our house is coming together! Eric was so helpful in picking out the table and matching chairs! We love it!!!!!

I ended up coming back as they had a deal on some desks and art I was really wanting. Honestly the…read moreplace is just awesome. They constantly have new stuff. I would say it's even more catered towards designers then before as their hours are still business hours (not retail). You can tell the store is set up to geared towards professionals, but it's ok as they are super helpful with people like me who don't have a design bone in their body haha. One thing I love about this store is that they have a wide array of masculine furnishings and decor. It's a nice change of pace from many furniture stores that seem geared toward older styles. They do a great job of catering to everyone's "eye".