Simple case of "limp in, leap out"! Very personable, knowledgeable, understanding. Office staff…read morevery friendly. Highly recommendable.

I had one of the best experiences. His staff and people were…read moreNice and courteous. I recommended my mom and she now goes to him. I would recommend him to everyone.

Dr Goonesignes receptionist is a Bit**. She is extremely cold and ignored the fact the dr told my…read moremom she needed to be squeezed in before the dr left for months and it was extremely important. Instead of checking with the dr she heartlessly said no!You can come when she returns im february. Little to say id like to slap her if i ever see her. Dr! Get people who actually care about your patients to do the front desk!!!!

Love this Dr . she listens and cares. Will always recommend…read moreher for a dr in Barstow Ca.

I liked this doctor. I LOVED her nurse. Unfortunately, my insurance wouldn't let me continue…read morethere so I had to find a new doctor.

I go to the Rosamond office and I just love Dr. Ali's and his very nice & helpful staffread more

I just love going to Doc every month. He and the staff are so on top of all of us patients with no…read morerush and listening to all my issues and resolves them.

I made an appointment 3 months in advance and I arrived on time. After waiting for almost 2 hours I…read morefinally left in disgust. So, I can't really rate her as a medical practitioner, but keeping a new patient waiting that long to be seen doesn't reflect well on her work ethic.

Just called to see if they are accepting new patients and the receptionist stated "it depends on…read morethe insurance." I then asked if she took Tricare and she immediately became defensive and said is it Tricare Prime, Tricare for life.. I unfortunately don't know as we just signed up for it & I asked if they were able to check by the main subscribers social.. she said with their new system they aren't able to. Doesn't make much sense if you have to submit a claim after a patient is seen as well as verify if the patient is active prior to their first visit. The receptionist in any office is the first stop to patient care. If you are unwilling to help a potential new patient with a few insurance questions, you shouldn't be in that field. Patients should know their coverage correct, but to flat out not be willing to help isn't very beneficial to the practice or the potential patient. I also don't want to go to an office if the first thing stated is "it depends on your insurance." What if I was a cash paying patient? Might as well choose to be out of network with every insurance so you can charge whatever fee you'd like per visit. This office came highly recommend but because of the one receptionist, I will be looking elsewhere. Must be hard to find friendly and warm employees in this sleepy little town.

We basically just use them now for routine pill refills. We do online doctor services when we are…read moreill because this office now REQUIRES you go out and buy a flu and covid test and take it same day as appt. If I had the money and will to go purchase those for a sinus infection to tell me if I have the flu or Covid, I wouldn't need a doctor's appt! Right? Site staff is sooooo nice. Phone in staff (except Rosie) are rude.

Office Staff won't work with me. I really needed to see the doctor. We seemed to have a…read moremiscommunication about appointment time. They called me the day before and I swore they told me 8:20. My wife had it written down as 9:20. I called them at 8 am the day of to confirm. She told me that it was at 8 since I was considered a new patient. I said I could make it in 15 minutes and she said no and made me reschedule for a month later. They made me wait three months to schedule this appointment. Apparently it is Adventist Health policy to 'scan the documents' I fill out before seeing the doctor so it was just impossible to let me come 15 minutes late. Unbelievable. It's like working with a person with the empathy of Lord Voldemort. You could be dying on the floor and they wouldn't let you see the doctor until they scan the docs. I should note that I have already been a patient here and doctor Horowitz is good. The office staff is a nightmare. They switched to Adventist Health from Sierra Family Care hence the whole "new patient' debacle.

Great staff, informative Dr, stoic but I can still make him laugh! No waiting hardly.read more

Fits u in last minute. Staff is very personable. Cares about people. Very convenient and close byread more

Horrible!!! First of all I have to drive 2 hours just to come here - I get to my appointment and…read morethey tell me that the doctor is not even in today. No one called me to tell me this which they could have done this morning before I made the long drive. They were open 2 hours before my appointment even was scheduled for. She leaves to go check on something and comes back saying they tried to call me on 6/8 which was over 2 weeks ago and that my number did not accept calls. I call BS I have voicemail on my phone and I have no record in my phone log of them calling me on that date. Not to mention they could have tried more than once between then and now and did not. Horrible customer service. I've worked in the CS field for over 2 years and this is completely unacceptable. Will not be coming back here again.

Had an appointment at 1:30 and three hours later I was seen, this place is the worst place in town…read moreI just don't understand why you make an appointment and have to wait so long not counting they never answer their phones or call you back fuck this place