Horrible!!! First of all I have to drive 2 hours just to come here - I get to my appointment and…read morethey tell me that the doctor is not even in today. No one called me to tell me this which they could have done this morning before I made the long drive. They were open 2 hours before my appointment even was scheduled for. She leaves to go check on something and comes back saying they tried to call me on 6/8 which was over 2 weeks ago and that my number did not accept calls. I call BS I have voicemail on my phone and I have no record in my phone log of them calling me on that date. Not to mention they could have tried more than once between then and now and did not. Horrible customer service. I've worked in the CS field for over 2 years and this is completely unacceptable. Will not be coming back here again.

Had an appointment at 1:30 and three hours later I was seen, this place is the worst place in town…read moreI just don't understand why you make an appointment and have to wait so long not counting they never answer their phones or call you back fuck this place

They were all very nice. When it comes to fixing ur teeth 6 months down the road. While everyone…read morewas walking around. Doing nothing!!

My husband and I have been going to Rural Health for over 10 years. We have both been very happy…read morewith the staff and the doctors. When our primary doc retired it was hard but we connected with Dr. Willis after she decided to stay. We also are happy with the specialist connected to the clinic. Most if them come to Ridgecrest. We are never rushed and can talk about our issues in details to ease our minds. Thank you Rural Health Clinic!!!

I had one of the best experiences. His staff and people were…read moreNice and courteous. I recommended my mom and she now goes to him. I would recommend him to everyone.

This hospital is a ripoff. Even as a middle class with good insurance I still can't afford to go…read morehere because everything is so expensive. To do yearly lab, Heather Stone charged me $25 dollars while the hospital charged me $80s. I had my baby over there and a yr later I still get this random bill for $700. It's kind of sad that many of my patients tell me they rather die than go here or that they don't trust this hospital. We only have one hospital here but unless it's an emergency, I will not go here anymore.

The nurses were very nice, but the doctor was horrible! Terrible bedside manner. Instead of pulling…read moreme aside to talk to me he proceeded to loudly talk about my issue in front of everyone in the waiting room! Then I got pulled inside a private room to sign discharge papers. Why didn't he talk to me in there?! I was having chest pain among other problems and not once did he listen to my heart. He ran some test and didn't even wait until they all came back to decide nothing was wrong with me and said I was having these problems because I'm a woman!

Ridgecrest's long time premier Surgeon. Saved my life,…read moretwice. Always remembers you and greets you in passing. I do not know anyone who has a bad word to say about him, but must be few out there. .

Great! Dr Staff amaizing, from front desk to nurse, very…read moredown to earth made me feel so special, thank u so much! We need more ppl like u.

Careless, lazy, doesn't refer elderly patients to a specialist. When concerns are expressed, he…read moresays, "Well, he/she is old," without doing further tests or referring out. Laughed when he was told the medication he gave almost killed a husband because of the other meds Farinha had him on and said, "Well, it all worked out all right." Use Farinha at your own risk.

If you're comfortable searching on the internet prior to your appointment then this is the doctor…read morefor you. Why? Because that is exactly what you'll have to do, diagnose yourself first. It's not uncommon for him to ask YOU the patient what tests you want run. He not only did this with me, but my husband. Maybe that's his way of making the patient feel part of the process, however I need a doctor that is more confident in what they are doing. As well to ignore advice/opinions from peers. Honestly would not recommend him to anyone.

If you don't mind a long wait and not refilling your prescriptions…read moreMy husband calls them repeatedly for type 2 medicine and hes two days from running out.I don't think they care.

Speaking primarily of Mr. Anderson at this facility, I felt it necessary to put down this review…read moregiven his actions and genuine care for my situation. In March, I went to the urgent care clinic after experiencing some intolerable pain in my left arm and neck. Through his thorough actions and genuinely listening to my situation and pains, it was deduced that I would need to consult with a neuro specialist within a short amount of time. Talking with that same nuerosurgeon - he was even impressed with Mr. Anderson's actions and recommendations, telling me they did a great job managing my case. If you are considered with someone treating you seriously, and with dignity and concern, I couldn't recommend anyone better. Thanks Mr. Anderson.

Don't even know if he is a good doctor or not!!! They cancelled my appointment twice, once an hour…read morebefore the next time when I got there. There is always an "excuse" or "emergency" typical lazy irresponsible people of ridgecrest!!! I have a primary care doctor I was assigned that I can't even see!!!!

Let me be very clear, Dr. Reen is an amazing doctor, but his scheduling is a nightmare. My wife has…read moregone to urgent care twice because his staff can't seem to fit her in (even though he is our primary care physician). Good luck getting through to anyone, they ignore the phone pretty regularly and their voicemail is full! It's a shame he doesn't have a better management system.

I have just gone through an awful phone intake process with this office to get an appointment, and…read moreit seemed as if the person on the other end was rushing me and had to have me repeat most of my information several times. In addition, they said they couldn't get my secondary insurance to run even though no other medical office has had that problem. (I just got this secondary, so it's not invalid as they say.) I got the very clear feeling that the office staff hate their jobs and that all they care about is the insurance, not me. I believe that a doctor sets the tone for the office and the staff makes the doctor look good or bad. As such, I'm very tempted to cancel.

I am giving one star only because I cannot figure out a way to give negative stars. Someone should…read moremake that possible, by the way. Caveat: I went to High Desert Gastroenterology in Lancaster, not in Ridgecrest. But I could not find a way to do a Yelp review for the Lancaster office, and the doctor that I saw - Dr. Tyagi - also works at the Ridgecrest office, so I'm still doing you all a favor by writing this review. AVOID THIS PLACE LIKE THE PLAGUE! Really. Don't go in at all, ever. Maybe the other doctors are competent, but I would highly doubt that. Dr. Tyagi was an okay guy, not unkind, but he has to be one of the most incompetent doctors I have ever seen. I don't write that to be unkind, but he lied to get me in by telling my referring doctor that he was knowledgeable about a particular disease when in reality, he is completely clueless about it. When my life is on the line, I take huge issue with that...be honest, care about the patient and be honest up front. Lying to get someone to come in shows that your concern is only about your bottom line (getting the insurance money and the copay) and not about helping patients. I went there only because I was forced to by another doctor, because I was literally dying. I can say in all honesty that my health was only worsened by High Desert Gastroenterology, my bank account was severely lightened, and the man has no business doing what he does because he knows nothing about certain diseases, and he will tell you as much, but only after he has made sure to wrack up thousands of dollars in medical bills first. The place that they send you for testing is, as my dad described it, like a welfare office. No offense to anyone who has to go to a welfare office, but that's not the vibe that I want when I'm going in for major GI testing. I certainly didn't get the benefit of paying welfare prices...I paid top dollar for that stellar experience. Also, they cannot figure out how to credit the money that you pay them, so their billing is always a mess, and somehow that becomes your problem. Additionally, you will never, ever be able to get a hold of anyone when you call, so good luck in fixing it. And if you have a question for the doctor or nurse? Good luck with that, too - they will never, ever call you back. But actually, it won't even matter, because the doctor will be completely unable to figure out how to properly treat your condition anyway. And (yes, there's more) my insurance was billed for things that never, ever happened. I'm still dealing with that. I retrieved my records and the doctor included all kinds of things that he supposedly checked, but he didn't do any of those things at all. I had two office appointments with him and each appointment was 3-5 minutes long, and it is saddening to see all that was sent to the insurance for those three minutes (when none of it happened). If you value honesty and you take issue with having your insurance billed for things that did not happen, go elsewhere. Do yourself a favor and avoid High Desert Gastroenterology entirely. Really, you want to avoid any doctors that practice in the AV, but that is another story for another day. The right gastroenterologist who will know what he's doing is at Cedars, or maybe even UCLA. Make the drive.

Excellent counselor, office feels like home, never feel rushed. Does an excellent job establishing…read morea coherent baseline as to why you're there. And best of all, he doesn't use the cliche "how do you feel". Kevin's 30 plus years of experience comes through with a pleasant blend of college professor meets country doctor observations as he guides you to a better understanding of why you're there. Two Thumbs up if you are old enough to remember those guys.