Very clean and great customer service. Came in looking for a pair of Lebrons, and although they…read moredidn't have the color we were looking for without asking they provided us which footlockers carried the color shoe we wanted. That's what I call service! The store has a large selection, which says a lot being that their are several other shoe stores here selling the same style but with half the selection.

Just want to say what a great experience we had at this Foot Locker. I was very undecided on the…read moreshoes that I wanted but Jason M took his time to show us shoes and was very patient. I highly recommend going to this Foot Locker and visiting Jasón. Great Job!!

love this store it has great prices and good sales going on. the…read more staff is very polite and answer all of your questions that you have i will be back in the store to see if the jacket i want is on sale and the sweat jacket that i picked out to ware to the cowboy game coming up in February Superbowl game in 2026 thanks vanessamullen411@gmail.com

I went to this location to look for a size exchange for a birthday gift today. None of the staff…read moregreet you or speak. I asked about my item. I was directed to the area of the store and proceeded to look. I then asked if there were any larger sizes and he looked. He said it does come in other sizes and it may be in some other store. I asked if it could be ordered. He said no "they get whatever is sent". As I searched online he continue to chat with his coworker about her upcoming date and his plans to go to see what the intentions were of her date. I finally asked for my receipt and bagged up my own items. I said I guess I should be working here since I have to bag my items. Poor service.

This is the best dance store in DFW! Mostly due to the unbelievable customer service. Every dancer…read moreis treated like a princess as well. Could not recommend more!

I just love this store! We're always met with such a bubbly personality the moment we walk in the…read moredoor and she always has what we need.

Register staff is always polite and helpful, although it can be difficult at times to find someone…read morein the floor to help. Store is kept clean. Great selection of products that are generally of good value, even designer items.

This store is picking and choosing WHO to ask to WEAR A MASK. I walked in and some kid told me that…read moreI needed a mask. I was in a rush to get there so I said screw it, just put one on. As I was done shopping, waiting in line I see a whole family with NO mask. Why didn't they tell them it was required????? Cause they were white? Smh Never going to this store anymore.

Do not come to this store, you should just order online and have your order delivered to you…read moredirectly. The staff is inexcusably rude. They were telling inappropriate stories, which I will be calling corporate about. they couldn't find my online order and acted like it was my fault they couldn't find it. The never apologized that it wasn't there or that I waited over 30 minutes while they "searched" for it. I watched them be very rude to other customers while I waited. Terrible experience and now I'm leaving without my items that I ordered and paid for - which they couldn't cancel and refund because I have to call corporate.

Really clean and pretty store :) just one older cashier with blonde hair and glasses is pretty…read morerude. Other than that the other employees are super helpful.

Went to the Dillards outlet in Irving and was wildly impressed. I was expecting an empty store with…read morelimited options and sizes but I was 1 mil % mistaken. The store was giant! With plenty of options in styles and sizes. The prices were mind blowing! Visited the Dillard outlet in Lewisville and it had nothing on the Irving one. Definitely go to the Dillards in Irving 10/10 recommend!

I am a black woman who was treated like a criminal for wanting to use the restroom in this store…read more Black people who have shopped at this store, please share your stories here. I am sure there are many based on how I was treated in only five or so minutes of being there. I went in and I immediately asked the ladies at the makeup counter downstairs where I might find their restrooms. They told me a very vague "upstairs", and they wouldn't say more when I asked again. No other instruction. That was obviously not helpful once I got up there, because the store is a giant maze. I asked the manager upstairs where to find the restrooms. She gave me the real directions, and I went there quickly. There was no way that I had time to shoplift anything from their store. Which they would know because they were following me the whole time and I took the most direct route to their restroom, only pausing once to check the price tag on a dress which I did not even remove from the rack. I don't know what kind of sleight of hand artist they thought I was, but there was no way I could have lifted anything. And it was very clearly not my fault that I was made to travel the length of their entire store just to find a restroom. Their restroom is tucked away at the very back corner of their second floor because their entire facility is built to combat shoplifting. I really wonder if that is the case for their stories which are not built in predominately black areas? Perhaps someone could let me know. Even their automatic doors are made to slowly open to the right of where a customer would normally expect to go in and out of an automatic door. This is so disorienting, that I nearly ran in these strange doors twice. I wonder whether these would actually be helpful to wheelchair-bound customers, because what looks deceptively like an accomodatingly wide double door is actually one slowly opening narrow door through which you may or may not be able to fit a wheelchair. I thought wheelchair accomodation was the very purpose of these doors? Guess not. At that point, several members of the staff followed me to the restroom and inside. I only slightly noticed this at first, because I was very focused on the task at hand besides that one tiny pause to glance at the price of a dress. I'm middle-aged and when I have to go, I really have to go. I was just looking for a safe, clean restroom to use so that I could be on my way. Once I went to wash me hands I noted three different employees who were pretending to primp in the mirrors but were, instead, watching me. They were all dressed similarly in blazers and pencil skirts because that seems to be the employee "uniform." There were two white women who went to the restroom at the same time I did. Both of them had big bags on their person, but they were not watched and followed. I tested this surveillance by washing my hand way longer than needed, trying to wait the employees out. One after the other, they were forced to leave because they had been really awkwardly standing around glancing at me in the mirrors and I was starting to glance right back at them. Two ended up leaving awkwardly. The third, who had been hanging back near a stall, followed me out of the restroom. It seems like they were instructed to try not to leave me alone in the restroom. Probably because it is the one place they could not legally have cameras. For them to have mobilized that fast, they were either informed to follow me the second I walked in, or this is their regular routine when a black person dares to use their restroom. One of the ladies who monitored me in the restroom like they were prison guards, was standing with a cell phone at the counter near the entrance to the hallway that led to the restroom when I left. She was once again pretending to primp as she took a selfie that was only showing the hallway entrance behind her. I avoided cell phone lady, by trying to go around her because, while I am totally fine with being recorded by their store cameras (even down the massive maze-like prep walk that is the route to their restrooms), I draw the line at being recorded by some strange woman on a cell phone. That is beyond anything a store should ever be doing. That's just weird. I was followed all the way to the second floor exit, where the manager I had asked directions from was waiting with the first "primping" lady who had to awkwardly give up her bathroom watch on me. They both stood on either side of the aisle, directly watching me as I left. They had smug expressions as if they were some crime-fighting super team that somehow mean girl bullied me (a grown woman, mind you!) into not shoplifting. I had been planning to come back when I had more time to possibly buy that dress that I paused to see, but now, due to their extremely uncomfortable behavior, I have been put off ever shopping there again. I would urge other black people who have shopped at this store to please share their experiences.