The pet pee and poop smell is overwhelming! The residents don't only use the designated areas and…read moreas soon as you walk into this complex it smells strong of pee! Maybe they could create a designated area outside of the middle of the complex. Or if the tenants would actually take their dog to the appropriate areas. Maintenance of the complex is well kept except for that. Nice that it has a pool and clean laundry facilities A ramp would be nice at one place in the entry ways.

I have enjoyed living here since 2021. I just want to say that Augustine did a fantastic job on our…read morecarpet and I just wanted to thank him! He is always kind, courteous and very professional. He has always done a great job whenever we have needed him and always goes above and beyond to help and it is much appreciated. He is a very valuable part of The Oaks Team. Thank you Augustine and The Oaks Management. Jim G

I recently moved out of state, but lived at Village Apartments for ten years+ years and can say…read morethat this is a really comfortable place to live. Spacious and well maintained apartments, wonderful swimming pool and the onsite maintenance and management is excellent! Props to Jacque Mierop for always being available and attentive if any maintenance requests were needed and for communicating so effectively. After moving out of state, the checkout process was easy and my deposit was forwarded by mail promptly further demonstrating the professional of the manager(thanks again, Jacque for always doing things promptly). I highly recommend these apartments if you are looking for a place to live in the La Mesa area.

Would absolutely recommend these apartments to anyone and everyone!…read more My husband and I have zero complaints about this property. The property manager Jacque is so sweet and has been so helpful our entire stay! We have always felt right at home! The apartments are spacious, the property is well maintained and the pool and spa are an added bonus!! It's conveniently located close to a costco and many different food spots. As well as being only a short drive to the freeway for easy access to all of San Diego! These apartments are seriously a 10/10!

I booked an apartment tour for October 13th at 4pm. I received a phone call shortly thereafter and…read moretwo confirmation emails with the date and time confirmed; the most recent being sent Oct 10th. I showed up for the tour and the leasing office was closed with a sign saying it would not reopen until October 14th. There was no communication to me to reschedule or that my tour date and time was no longer available. This unfortunately showed a lack of respect for me and my time and I will not be booking another tour for this complex.

Wow was I wrong about this place. Loud parties and disturbing images of transients in the trash…read morearea jabbing needles. Residents speeding through the carport nearly hitting my and my children. Management unresponsive and unavailable. Grey water in the plants and foliage. Pool is never heated, so don't let them sell you on that because you're lucky if the temp is 60° @best. This place is going downhill real fast and I can't be there when it plummets. I've thus mentally moved on. Good luck. This just tonight another transient scared my son when he was throwing the trash, it's a daily occurrence.

Rachel the office manager is amazing! She goes above and beyond to make move in process smooth. Her…read morecustomer service is outstanding! I am excited for my daughter to be there part time with her dad. The grounds a very clean. I can't speak highly enough with my experience with Rachel.

They scam you out of your move out deposit. They tell you one thing verbally then screw you on…read moreexactly the opposite of that. They were redoing the whole apartment once i moved out and that included removing carpet for hardwood as the apartment next door was done and then they charged me to clean carpet they were ripping out. Sorry to say but whittington and this place are great in the moment but dont plan on getting anything back even if your place was in good condition upon move out per jorge the maintenance guy. Sorry but the previous manager was more professional than these people. Good luck.

I had an overall positive experience working with Mo. Communication was clear and timely, and any…read moreconcerns were handled efficiently. Mo made the leasing process smooth from start to finish. I appreciated the effort put into keeping the property well-maintained and ensuring residents felt heard. Thank you for your support and management.

Mo is so good at making people feel like they're being taken care of. Great manager. Everything is…read morerun smoothly around here. She is friendly, professional and very charismatic. Mo is fabulous!

I normally don't leave reviews, but people deserve to know what living here was actually like. This…read moreplace advertises itself as a "luxury" apartment complex and charges luxury level rent prices, yet somehow there were constant cockroaches and bug issues. Nothing says luxury quite like paying a premium to see roaches in your apartment AND car. PS, before signing a lease here look inside the garbage room with any flashlight to see roaches running around, don't worry they are in apartments too. Anytime concerns were brought to the office, the responses felt completely nonchalant like it was just "normal" and not something worth properly addressing. Multiple neighbors even agreed the roach problem had been ongoing for a long time, which made it even more frustrating. On top of that, there was one female office employee who was consistently rude, dismissive, and honestly just mean whenever residents had concerns. It got to the point where neighbors would warn each other about dealing with her because apparently everyone already knew how she treated people. For the amount tenants pay, nobody should have to deal with bugs everywhere while being treated like they're dramatic for complaining about it. If you're going to market yourself as luxury apartments, at the very least residents shouldn't have to live with cockroaches and mean employees.

No I will not reach out to you at 619) 258-2511 because that is the front office that is…read moreunprofessional so please provide me more substantial contact information with someone who will respect my privacy and my safety. UNSANITARY, UNPROFESSIONAL, UNSAFE DO NOT MOVE TO PARC ONE APARTMENTS After 3 years of residence my family and I have been left with no choice but to move due to so many things in the last year. This was the greatest place when we moved in, honestly I tried to get all my friends to move in because it was so great but for the last year or so this property has been ran into the ground to a point that all of building 3 will be without tenants before they know it. What started with one nasty family has become a roach infested dump and a building with an infestation so bad people are forced to leave. I have a diabetic child and she cannot live in a home with ROACHES, that is so unsanitary and we live in fear every time we have to change her pump and monitor sites because they can easily become infected. The female employee in the office frequently rolls her eyes at me when I remind her of this and shows no concern for the property she is partly responsible for. Speaking of her, watch out because she has a history of harassing tenants. If you're curious just take a walk through the property and ask anyone if they've had a positive interaction with her, the answer is likely no. Not to mention she creates an environment of hostility among tenants. There is a specific tenant who may or may not drive a white Range Rover who does not like that people socialize near that area. Some people smoke and she accuses the group of smoking on the steps every single day and the female office employee will rush to the steps to literally raise her voice at tenants when she doesn't even catch anyone smoking. The list goes on and on. I know people will read this with the typical perspective that I'm only sharing the bad things but please remember this used to be a property that was lively and tenants would bring friends to. There never were available units and now you can walk in pretty much any day of the week and have your pick. If that doesn't speak for itself I invite you to walk the property, casually talk to tenants, I promise you it will blow your mind to find out how run down this place is. And if that still isn't enough you can help yourselves to the roaches in the dumpster room of building 3 for dinner and see if that changes your mind! Just FYI: yes I have been in constant communication with the office and they do little to accept responsibility around here. Due to the unprofessional nature of the employees I do not feel I can go to the property staff with my problems any longer. I have emailed and called the regional manager with no response and good luck getting contact information above that. Greystar as an entity is as shitty as this property. SAFETY WARNING: as a domestic abuse victim I notified the office of a police report when I submitted my 30 day notice on 11/3/25. I specifically told the manager that he cannot let my ex know about the police report FOR MY SAFETY. We were on the lease together and we both had to communicate with them about the move out. This human handed the paper to my abusive ex who then questioned the manger about the police report and he told my ex that he didn't know why I wrote that on there, which then lead my abusive ex to question me about it. NOT SAFE UNSANITARY, UNPROFESSIONAL, UNSAFE DO NOT MOVE TO PARC ONE APARTMENTS

I'm a first-time homeowner, and for months I've been dealing with some difficult-to-diagnose leaks…read morethat were a massive headache. I had five different stucco companies come out to give me a bid for repair work around a window, and John was the only one who actually started from a place of curiosity, asking me questions about the issue. You can tell right away that he's a person of solid character who has also mastered his craft. He took the time to first understand my problem, and then he walked me through the solution with so much patience and clarity (never condescending, just genuinely helpful). Not only was his bid very competitive, but he even took the time to review a competitor's quote with me and pointed out exactly where I was being overcharged for work I didn't even need. He and his son, Garrison, are really solid people. Even though he's a stucco expert and not a leak detection specialist, he went well above and beyond by helping me troubleshoot with a water test to make sure we found the actual source of the leak. For the stucco work that was required, he handled the repairs beautifully. Just as importantly, John identified work that wasn't necessary. If you want someone good-natured, patient, and truly an expert who cares about the final result, call these guys.

Great job. New stucco installation. Everything done well and on time. All questions were…read moreanswered professionally and timely.

Forgot to update my review upon move out. Still 5 stars. Everyone working there that I've…read moreinteracted with was friendly and helpful, maintenance was quick and easy, the 2 pools and jacuzzis were clean and available to use the whole year (when one needed to be fixed, they made sure the other pool was available). The move out process was straightforward and we got back most of our deposit (I think we forgot to clean one thing... oops lol) Also, it's close to the freeway. Easy 20 min drive to La Jolla shores. Very convenient location. Walk to Albertsons (if only it was a Sprouts! lol) I would recommend living here, especially if lakeside is where you're looking. We had a wonderful time living here for about 8 years and only moved because we needed a bigger place.

We've lived at Wintercrest Village for a year, recently signed another lease to continue our stay…read more Love the environment of the apartment. I have two toddlers and the apartment is very family-friendly, feeling safe walking around the complex. The surrounding are upkept and maintained nicely. The location is superb as it is right next to the stores complex w/ Albertson, Subway, Mexican food, and even a Vietnamese restaurant, a bonus for me and my Vietnamese craving. The gas station is right down there too. We are able to walk to the stores all the times. Nearby schools are great (from Preschool up to Middle School as far as I know), my two toddlers' school are 5 minutes down the street. This is the first time I live in an apartment setting and I do enjoy all the perks. The pool/jacuzzi that we are able to enjoy over the summer and the gym so we can do a quick workout, nothing fancy but practical and nice to have. And of course, for my first experience with apartment, the fast response from Maintenance whenever we needs some help definitely taking the stress off the need to find a Handyman on our own.

I finally drove by the complex. I didn't even realize this was over here, and I'm literally two…read moreblocks away. They are postponing rentals for an indeterminate amount of time, I didn't feel like I got true or honest information about that. Josie kept referring to her boss, "the lawyer," as the reason they were not accepting move ins. I want to say I have spoken to her a few times over a month or so of apartment searching. Here's my takeaway: if they are always going to drop the "boss is a lawyer" bit, how awful is this place going to be to live? It seems ominous already and I don't even live there. I could lawyer up too (I have needed to before). But why would you want to put that energy out there. If a "lawyer" is taking actual months to draw up such an advantageous lease for them, where will that leave us? Up shit creek, that's where. I literally never have seen an apartment put move ins on hold to write up a more self serving lease. Josie seemed nice, but I felt put off ultimately by the constant "my boss is a lawyer," name dropping. I was told, no bankruptcies, period. Everyone says that. I had a hard time physically and lost a business. Hence, the bankruptcy, several years ago. My credit is solid now, really good. Most NORMAL people can figure that out. Then Josie says, "for 7 years or more." They clearly do not have a clue on what they are doing. After 7 years, you actually can file ANOTHER bankruptcy. Not that I'm planning on it, but that's what the 7 years mark is. I was really shocked that she didn't know the basics of that. My credit is good enough to obtain a mortgage at this point (I have spoken to a lender), but not rent at the Mellmanor. Maybe it's a nice place, I will never know. Good luck to you, fellow apartment hunters.

We moved in almost a year ago and have been happy. Josie is GREAT! She told me the other day "I am…read morethe manager, but I am your neighbor first". The rent is priced fair for the area. Maintenance requests are answered timely. I would recommend it!

I've had such a great experience living here. This past Friday, I came home from work and noticed a…read morelarge number of bees in the bush right next to my front door. I'm severely allergic, so it was a serious concern. I reached out to my landlord, Hope right away--even though it was a holiday weekend--and she responded immediately. At first, she said the soonest help could come was Tuesday, but once she understood how serious my allergy was, Hope had someone out within the hour to trim the bush back as much as possible and make it safe for me. Then they followed up and completed the job on Tuesday. I'm so grateful for how quickly and kindly it was handled. Every time I've needed something, they've been right there. The apartment complex is well taken care of, and a really nice place to live. I definitely recommend it! - Lisa

Horrible! We moved into a unit that was so filthy. Hope said Fernando cleaned it and he didn't we…read moretook a second walk-through. Move in date unit still wasn't clean. We ended up pulling out the fridge and stove cleaning behind it. There was so much loose hair everywhere. We had to clean the inside of every cabinet. The garage we had, had so many holes riding in the wall and vulgar language. Parking is horrible. HANDICAP PARKING IS ASSIGNED AND ILLEGAL TO DO BUT THEY DO IT. spots are given and taken cause hope wants to do that. So much dog poop everywhere!! No one picks it up. The pathway smell like pee at times. During the summer the dirt is infested with fleas and your dog will be too. There are residents who cause so much commotion yelling, fight, cussing getting cops called on them. They have cameras up but they seem to be only to make the place look decent. You might get a text saying how they can check the cameras about things like no picking up dog poop. They really don't do anything about that . Dry threats. Fernando will blame all repairs on you. It's your fault it something breaks. Him and Hope don't seem to communicate properly. Location might be good but too many negatives not enough positives.