I came to this Fleet Feet looking for a pair of Mizunos. I had just run the Honolulu marathon and…read moreleft my shoes in Hawaii. I knew the exact pair I was looking for the staff gladly helped me. I was very impressed with the staff knowledge of their products without being pushy. I tried the pair that I wanted on, but they didn't have the color I wanted in my size. They gladly checked the Fleet Feet in Santa Cruz to see if they had the color and sure enough they did! I was able to pay for the shoes the same day and they said that in two days I should hear from them that they had the shoes at the Monterey store. Sure enough, on Saturday I got a call and the shoes had arrived. I was out of town, but the employee assured me they would be waiting for me when I arrived. I picked the shoes up tonight after calling to confirm their close time (Yelp says 6 pm, but I called and they actually close at 7 pm). Since I was able to make it after work (score!-I work in Salinas so the original posted 6 pm close time would have been cutting it too close) I got my shoes tonight and ran 3 miles in them. Needless to say, I am very happy with this stores selection, customer service, non-pushy attitude, attentiveness and flexible hours. I will definitely be back next time I need my running shoes. Thank you!

Loved checking it out during big sur race weekend! Lots of runner gear to check out and grab if you…read moreforgot to bring them.

Sarah, who helped me today was such a gem! So friendly and helpful, told me about the promotions,…read moreand was just a very cool, sweet person.

Came in here with the intention of buying a board, wheels and shoes. Clerk refused to check the…read moreprice of these items to verify they were sale items. I don't really understand why it was so hard to price check these items but he never did and turned me off on buying shoes. Nevertheless, and despite this clerk not really wanting to assist me, I tried to pay for the board and wheels at the register. The manager at the register was catty and short with me about gripping my board. She was so unpleasant it turned me off to making the purchase all together. I decided to not buy anything because the customer service was so terrible. I really wanted these items but the whole experience just really turned me off. Even the clerk tried to make fun of the DGK board I was trying to buy. I ended up going to Zumiez's a couple doors to purchase these items as the experience was much friendlier. If the customer service isn't there, I'm not buying it.

Spectacular luck today stopping in on Boxing Day! I love Cole Hahn shoes and they are the only…read moredress shoes that my adult sons can stand because they are so comfortable. I did not NEED and probably will never again need shoes, having inherited literally 100s of pairs of my late mother's prolific size 10 shoe collection. It is impressive and so fashionable like my mother herself. Lots of classic pumps, ballet flats, sky high stilettos clogs, mules, sandals in a rainbow of colors- high end designer shoes like Jimmy Choo, Manolo Blah ik,Gucci, Prada Armani, Celine and Ralph Lauren. Shoes that I would NEVER buy myself even if i could afford them. I digress, but the point is that I have shoes galore, but the Cole Hahn brand on major sale are the epitome of practical comfort and too good to pass up. I kept picking up pairs that I loved and finding that they were either in stock, able to be ordered and shipped for free AND 50% off . Shout out to super salesman Brian- who kept checking the back, finding pairs online for me. 5 pair, including the best ballet flats, red patent leather and leopard flats with a bow, black satin kitten heels and slip on sneakers. I was out the door in half an hour with a grand total of $393. Yep- less than $80 a pair for premium, practical shoes that fit my lifestyle perfectly. Time to get rid of some of the less practical pair of my mom's shoes to make room in my closet....

When in town, it's one of the stores we hit. Never fails. We love the staff and the inventory…read more Store isn't overwhelming and always organized.

This is always my go to shoe store for comfortable shoes and good customer service. Their prices…read moreare affordable and well made shoes and sandals. The store at the DelMonte shopping center just closed and there is still one open at the barnyard in Carmel.

I've been a cyclist and triathlete for over 30 years, and I've worked with many bike shops and…read moremechanics over the decades. I can honestly say the service at REI Bike Shop has been outstanding. Their workmanship, professionalism, and attention to detail truly stand out. A special thank you to Trent, who provided exceptional service. Trent is knowledgeable, thorough, and clearly takes pride in doing things the right way. It's rare to find someone who combines technical skill with genuine customer care, but Trent does exactly that. I also received help from mechanic David, who was professional, helpful, and clearly skilled at what he does. It's great to see a team where multiple people are committed to high standards and quality service. Based on my many years in the sport and experience with countless bikes, I can confidently say their work is top-notch. I highly recommend REI Bike Shop, and if you have the chance to work with Trent or David, you'll be in great hands.

I purchased 2 bikes for my grandchildren. Kai the employees that helped us was wonderful. She was…read morekind and patient. Her knowledge of products which made purchases easy. Thank you Kai!

I had a great experience here on Sunday. I went in looking to buy new Birkenstocks. The lady who…read morehelped me was super sweet and helpful. She was quick to grab me different sizes and styles. Their prices are the same as most stores and their selection was good. I really liked my experience shopping here and left with two new pairs of birks.

I bought comfortable shoes at Hedi's Shoes at the DelMonte Shopping center and she was most…read morehelpful. Unfortunately, they are no longer there anymore. There is a Hedi's at the barnyard still as far as I know.

My hubby my daughters and I ..Went to the mall on a sunday afternoon.We happen to walk in hoping…read moreto find some shoes for my 9 year old daugher.When we got there we right away got helped by a employee name Ochoa ..He was really nice and gave us excellent customer service..As I was walking towards the back with my baby in the stroller rented at the mall.....There was a girl standing in my way to get to the woman shoes..I accidently rubbed on her shoes with the stroller tire..and she said "Uhh my shoes"..I said Sorry..She said "you should of said excuse me "!!...I told her that she is the one the that should of have moved if she is the one that works there ..and she saw me coming with my baby on the stroller and not moved at all !!!!!!! Overall she cared more for her STUPID shoes than giving good care to their customers !! I thought that was very unprofessional to be standing there and not move when you see that a customer with a baby and stroller is trying to walk by !!! I then asked who was the manager ..the guy told me that she was the manager!! I was very dissapointed with her horrible attitude and unprofessionalism and no customer care at all ..I would of gave 5 stars because Ochoa was really nice and professional in every way !!! But thanks to the manager that they have at this place called Kid's Foot Locker !!!! They get just two stars because I have experience better.!!!! We shop here all the time from PG..and this might be the last one ! BOOOOOOOO to the rude manager that they have !!!!!!

Went in to buy my Daughter a pair of shoes. We were immediately greated by Zayra who was very…read morefriendly not just to my wife and I but to our 3 kids. It doesn't stop there....my wife had set her purse down and didn't realize she had until about 3 hours later. As we frantically called all the all the different places we went, my wife spoke to Zayra who let us know she found my wife's purse and put it away for us knowing we would be looking for it later. In this day and age it's really nice to know that good people are still out there. 5 BIG STARS!!!