1. Family Dollar Stores

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    Whiting, IN

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    Family Dollar Stores

    2.0 (4 reviews)

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    1 year ago

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    8 years ago

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    Walmart Supercenter

    Walmart Supercenter

    1.7(63 reviews)
    1.4 mi
    •$

    This location is better than most. You'll find the parking lot reasonably clean and the cart…read moresituation not too bad, some lose ones about. The store itself, at least the times I've gone reasonably organized and relatively clean. The main reason I go to this Walmart is for their garden center, the plants have been consistently good and well priced. Cleaning supplies seem to be a better value too. I like that I can purchase spray paint easily here, for all my tagging needs. (joke) I needed some for some patio furniture that I want to get another year out of. Never had any issues with the cashiers here, today my cashier was friendly and we conversed for a bit since no one was waiting behind me. Sometimes, being nice at the start of an interaction helps. One of my first jobs was as a cashier at one of those mega stores (Turnstyle) I remember how rude some of the customers were, give people the opportunity to respond nicely, they usually do.

    I had a very disappointing experience with Walmart customer service. I called the store because I…read morehad a simple question and was trying to get information before making a trip to the store. While I was asking my question, James hung up on me. Hanging up on a customer who is simply trying to ask a question is extremely unprofessional and unnecessary. I understand that employees deal with a lot of customers, but basic courtesy and professionalism should still be expected. I did speak with the store team lead about what happened, but I still feel the experience should be documented. Customers should not have to worry about being abruptly disconnected when they are trying to get basic information from the store. I hope management addresses this because this type of customer service reflects poorly on the entire store. James needs to be retrained and replaced

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    Natty!!

    Dollar Tree

    Dollar Tree

    1.0(1 review)
    1.4 mi

    First time at this location. Last time at this location…read more Cashier is not attentive to when she needs backup. A customer shouldn't have to ask, "You guys can't open up another line?" You can scan items AND look up to notice the line is practically down the aisle. I went in for children's hangers. Unfortunately the hangers were loose on a bar as the tags had fallen off of them. So I took an extra item to be scanned solely for the purpose of purchasing the loose hangers with no barcode. I had no intention of purchasing the additional item. I just needed to be charged for the hangers that they have available to purchase with no barcode. The cashier told me I'd have to buy the extra item anyway. Huh? So you're charging me for an item I want with no barcode AND an item I don't need with a barcode? Are you serious? A second cashier who I'm assuming is the manager tells me I can get a credit. You don't force me to get a credit when I was overcharged in the first place. This place is packed and she tells me that if I want a refund I have to get in the back of the line for my $1. After waiting forever because the first cashier failed to get assistance when needed? Nah. Horrible customer service and management. No apology for the error that cost me time and money. I don't care if it is $1. It's MY dollar. It's more to do the principal. You're not going to twist my arm into accepting a credit, per your policy, when I was wrongly charged for an item I never wanted in the first place!!!! You deserve no stars!

    Family Dollar Stores - deptstores - Updated October 2026

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