Hands down the best dentist in Upstate NY. Professional and fair pricing. I have been going to this…read moredentist and have nothing but good to say - I had at one point 14 cavities from acid reflux he worked with me and I immediately had all of these taken care of within two weeks. I am one of those people that is terrified of the dentist and I actually so relaxed I just about fell asleep during the process. He has many modern tools such as something that vibrates on your gums for about a minute so you don't get the needle for pain. I go for regular visits and have even had them pick me up once when I was without a car, Plus they have special insurance too if you need to pay monthly. Also no big waits. The entire staff is Professional and KNOWLEDGEABLE. I am always going to the dentist and have for years and I just love it here if you need a good dentist you found one here.

From the owner: Wolcott Dentistry was founded in 1964 by Dr. Herb Mason. In 1968, Dr. Mason moved the practice to…read moreits current location at 6010 Draper Street. For a short time, Dr. Mason was forced to work out of his house on Wright Street after a lightning strike caught the roof on fire. On August 10, 1993, sale of a portion of the practice to Dr. William H. Pugh was completed. A year later, Dr. Pugh purchased the remainder of the practice and has been in solo practice at the same location since that time.

My sister had an appointment for cleaning at 8. She got there earlier than appointment but was…read moreasked to wait in parking lot. Doors were locked. She waited a long time and went back to door. She was turned away because "she was late". Seems to me that if she was white there would have been no problem. They lost my father's records and he had to go to another local dentist to get a tooth extracted. He's 94. They are rude and uncaring.

So a few years ago I had dental work done by Dr Emmanuel and he did three root canals, all three of…read morewhich had to be redone. He did horrible work and told me I was lying when I could feel him drilling my tooth to remove the nerves, one of the root canals got infected, the last one he started. It was a 4 appointment process to get one root canal done. He would start a root canal and then begin another one when I came back thinking he'd finish up the last. The teeth he did root canals on had to be redone by a specialist, he drilled the canals out far too wide, and didn't get all the decay. I ended up losing one of the teeth when I was 18 because there was no recovering it. The specialist got me permanent crowns for my teeth, because I had only been given temporary crowns which fell off within a month. I had a few fillings on cavities done and they continued to hurt until I went to a different dentist and had them fixed. I would never recommend this dentist to anyone, they are extremely unprofessional and rushed through everything! I will let my teeth rot away before I ever let this man work on them again!

I've had many dentists throughout my life but Dr.Terri at Grateful Dental is the best. She's…read moreknowledgeable, proficient, personable, and the best dentist I ever had. The rest of the staff is also the best I have ever had!

Spent 20+ years with my last dentist in the Rochester area and now looking for a dentist that is…read morecloser. Contacted Grateful Dental and the staff was extremely accommodating with the receptionist and hygienist providing an appointment the next day for a new patient to their practice. I completed the paperwork and arrived early at the appointment, as requested. Great review until this point. On the way back to the "chair", the hygienist mentioned they wanted me to get a full mouth x-ray. I asked if there was any way not to do this. As the hygienist explained why they wanted to do it, Dr Terri came out into the hallway and as the hygienist was trying to convince me to do it, Dr Terri stated "why don't we call it done, then". Thinking she meant to skip the x-ray, i said great and started to move to the dental chair. Then Dr Terry states "No. The appointment is over" and showed me the door. I was flabbergasted at this statement. In no way was I rude in my request and would have done it with a little convincing/persuading. Apparently, they are not really looking for new patients. If anyone is looking for a new dentist, I would recommend looking elsewhere.

Dr Birchenough is hands down the best dentist I have ever been to. He Very professional and skilled…read moreat his work. The hygienists and assistants were very respectful and seemed highly trained! The office is a beautiful experience as well it's in a renovated old train station in Seneca falls. I highly recommend this dentist 100%!!!

Dr. Birchenough saved my family vacation! After a temporary crown fell out on my first day on the…read morelake, Dr. Birchenough cleared space on his busy calendar to re-cement and slightly reshape ithe crown to prevent further problems. He and his staff couldn't have been more helpful or pleasant. Nancy is his office even provided excellent dining suggestions. The experience was straight out of "It's A Wonderful Life." Thank you, Dr. Birchenough and your wonderful staff.

My family uses Doctor Hicks and his hygentist Karen. Excellent care, nice modern office, very…read morefriendly staff.

I love Dr Jetty. He is the only dentist in my entire life that calms me instead of giving me…read moreanxiety attacks. I've gone to him for probably 30 years, and would still be going to him except that I moved from Waterloo (where he practices) to Canandaigua, so I could be near my brother. I'm not driving anymore, and the one thing I am not looking foreword to is finding a nice dentist like Dr Jetty. His quiet ways will be greatly missed.

Personable, skillful, trustworthy, available and honest. Dr. Mitchell and his staff provide…read morepersonalized, compassionate, professional care. None better!

My daughter and I are both patients at the office. I have Invisalign and she has spacers. The…read moreoffice is very clean, well staffed and runs on time. My daughter has been coming for about a year and a half and I was so pleased I opted to get Invisalign last month for some minor tweaks, so far so good. Both Doctors are kind and professional and the staff is outstanding, I can not recommend them enough.

From the owner: Creating Great Smiles:)read more