My sister had an appointment for cleaning at 8. She got there earlier than appointment but was…read moreasked to wait in parking lot. Doors were locked. She waited a long time and went back to door. She was turned away because "she was late". Seems to me that if she was white there would have been no problem. They lost my father's records and he had to go to another local dentist to get a tooth extracted. He's 94. They are rude and uncaring.

So a few years ago I had dental work done by Dr Emmanuel and he did three root canals, all three of…read morewhich had to be redone. He did horrible work and told me I was lying when I could feel him drilling my tooth to remove the nerves, one of the root canals got infected, the last one he started. It was a 4 appointment process to get one root canal done. He would start a root canal and then begin another one when I came back thinking he'd finish up the last. The teeth he did root canals on had to be redone by a specialist, he drilled the canals out far too wide, and didn't get all the decay. I ended up losing one of the teeth when I was 18 because there was no recovering it. The specialist got me permanent crowns for my teeth, because I had only been given temporary crowns which fell off within a month. I had a few fillings on cavities done and they continued to hurt until I went to a different dentist and had them fixed. I would never recommend this dentist to anyone, they are extremely unprofessional and rushed through everything! I will let my teeth rot away before I ever let this man work on them again!

My family uses Doctor Hicks and his hygentist Karen. Excellent care, nice modern office, very…read morefriendly staff.

I've had many dentists throughout my life but Dr.Terri at Grateful Dental is the best. She's…read moreknowledgeable, proficient, personable, and the best dentist I ever had. The rest of the staff is also the best I have ever had!

Spent 20+ years with my last dentist in the Rochester area and now looking for a dentist that is…read morecloser. Contacted Grateful Dental and the staff was extremely accommodating with the receptionist and hygienist providing an appointment the next day for a new patient to their practice. I completed the paperwork and arrived early at the appointment, as requested. Great review until this point. On the way back to the "chair", the hygienist mentioned they wanted me to get a full mouth x-ray. I asked if there was any way not to do this. As the hygienist explained why they wanted to do it, Dr Terri came out into the hallway and as the hygienist was trying to convince me to do it, Dr Terri stated "why don't we call it done, then". Thinking she meant to skip the x-ray, i said great and started to move to the dental chair. Then Dr Terry states "No. The appointment is over" and showed me the door. I was flabbergasted at this statement. In no way was I rude in my request and would have done it with a little convincing/persuading. Apparently, they are not really looking for new patients. If anyone is looking for a new dentist, I would recommend looking elsewhere.

Hands down the best dentist in Upstate NY. Professional and fair pricing. I have been going to this…read moredentist and have nothing but good to say - I had at one point 14 cavities from acid reflux he worked with me and I immediately had all of these taken care of within two weeks. I am one of those people that is terrified of the dentist and I actually so relaxed I just about fell asleep during the process. He has many modern tools such as something that vibrates on your gums for about a minute so you don't get the needle for pain. I go for regular visits and have even had them pick me up once when I was without a car, Plus they have special insurance too if you need to pay monthly. Also no big waits. The entire staff is Professional and KNOWLEDGEABLE. I am always going to the dentist and have for years and I just love it here if you need a good dentist you found one here.

From the owner: Wolcott Dentistry was founded in 1964 by Dr. Herb Mason. In 1968, Dr. Mason moved the practice to…read moreits current location at 6010 Draper Street. For a short time, Dr. Mason was forced to work out of his house on Wright Street after a lightning strike caught the roof on fire. On August 10, 1993, sale of a portion of the practice to Dr. William H. Pugh was completed. A year later, Dr. Pugh purchased the remainder of the practice and has been in solo practice at the same location since that time.

I found Dr. Manunts while searching for someone that could repair a filling that broke after…read moreanother dentist "repaired" it a short while ago. (I wasn't willing to go back to that dentist - I take a lot of medication to get numb, but the previous dentist didn't really numb me all that much, plus provided what I consider to be a really subpar repair of a filling that had never bothered me before. I don't care if that filling would have been free; that dentist was not worth the trouble.) I didn't have dental care growing up, so dentists are a source of anxiety for me, but I can't avoid the fact that a massive chunk of one of my teeth was missing. After an exam of the broken filling three weeks ago, Dr. Manunts told me that I'd likely need a root canal, because she was worried about the pain I was in and some swelling around the gums, and while I wasn't exactly happy with that, she calmed my fears, helped me set up an appointment, and then encouraged me to research the procedure, stressing to me how important it was to avoid the horror stories. I was asked to call with any questions and absolutely challenge her with hard questions if I needed to. I was able to find some pretty great resources that calmed me down a bit and demonstrated the procedure without showing me actual video of it. When I went in for the procedure today, I wasn't exactly looking forward to it, but she again put me at ease, suggested I put on an audiobook or some music, and just let her work. She asked me whether I typically need a lot of numbing for procedures like this, and I know that I do, so I told her that. She then told me that if I feel anything beyond the fact that she was there - meaning if I felt pain - to just raise my left hand, and they'd stop and numb me more. That was important to me. The previous nightmare of a dentist I had here in Ithaca did not listen to my concerns that I need more numbing than most, and when I tried to let her know that I felt it, her response was essentially to suck it up because she was moving forward anyway. I have a chronic pain condition. I can take pain. The pain of that dentist "repairing" that filling was so much more than necessary, to the point that I stopped going out of fear she'd find something else wrong and put me through that nightmare again. So if that dentist ever wonders why I never went back, it's stuff like that. When Dr. Manunts started, I did feel it and did as she suggested, raising my left hand slightly to let them know that I felt pain. She then pulled out the more heavy-duty anesthetic, then tried again. I didn't feel it this time, so she proceeded, and I tried to relax and listen to my audiobook. When she got down to the point she'd need to go to perform the root canal itself, she realized that she was mistaken and told me that I would not, in fact, need a root canal, and that she'd be repairing the filling instead. That was a pretty pleasant surprise, so I of course let her proceed. I appreciate that she admitted that she made a mistake and that she didn't want to put me through an unnecessary procedure. A few minutes later, I had a shiny, new, repaired filling, and she told me that my teeth are actually in pretty good condition...I just need to get them cleaned more often to avoid the gum swelling she was worried about that caused her to think I needed a root canal (which I totally agree with! I was just so gun-shy after that last dentist). She also told me what to look out for in the future to determine whether it's standard sensitive teeth (which I know I have), sensitivity to heat or cold, or something more serious. Then she sent me on my merry way. I'll be coming back next month for a cleaning before we leave the area for good. I'm sad that I didn't discover Dr. Manunts before, but I am more than happy to leave this here to hopefully save someone the same fears I've dealt with since visiting a less competent dentist. She and her staff are incredibly pleasant, low-pressure people who care about making sure everyone gets what they need when they need it, with as little anxiety or pain as possible. She is not afraid to answer questions, and more importantly, she's not willing to put someone through a procedure they don't need. If you're new to the area, seek out Dr. Manunts first. You won't regret it, I promise.

My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

I am a person who has put off the dentist for way too long. From my first appointment last week…read moreuntil today when I had my first procedure I have been impressed. When I say I HATE needles and anything medically related believe me. Dr. Sai was very assuring and talked through every step of the process. His assistant, I believer her name was Lilly, was fantastic as well. if there is such a thing as an excellent dental experience, this was it!

The gold crown that Edmund put into my mouth was a knock off just like I feared. I had trouble when…read moreEdmund tried to give me homemade Invisalign retainers and I called him on it. After that when I let him to do crowns for me, he substituted one good crown for one made of a rougher material with a more primitive finish. I worried at the time that he had found another cost saving deception to pass on to me but I had no proof until the crown started to deteriorate last year. It's almost all the way Crumbed by now. Clearly not what I paid for. Again. Be careful of cost saving substitutions with Dr. Eaves. I didn't get what I paid for. Not with the Invisalign either. They etched my teeth and the lack of authorized retainers has made that a poor investment as well.