My sister had an appointment for cleaning at 8. She got there earlier than appointment but was…read moreasked to wait in parking lot. Doors were locked. She waited a long time and went back to door. She was turned away because "she was late". Seems to me that if she was white there would have been no problem. They lost my father's records and he had to go to another local dentist to get a tooth extracted. He's 94. They are rude and uncaring.

So a few years ago I had dental work done by Dr Emmanuel and he did three root canals, all three of…read morewhich had to be redone. He did horrible work and told me I was lying when I could feel him drilling my tooth to remove the nerves, one of the root canals got infected, the last one he started. It was a 4 appointment process to get one root canal done. He would start a root canal and then begin another one when I came back thinking he'd finish up the last. The teeth he did root canals on had to be redone by a specialist, he drilled the canals out far too wide, and didn't get all the decay. I ended up losing one of the teeth when I was 18 because there was no recovering it. The specialist got me permanent crowns for my teeth, because I had only been given temporary crowns which fell off within a month. I had a few fillings on cavities done and they continued to hurt until I went to a different dentist and had them fixed. I would never recommend this dentist to anyone, they are extremely unprofessional and rushed through everything! I will let my teeth rot away before I ever let this man work on them again!

First, a positive note- the staff is very friendly. We are transferring orthodontists due to our…read moredissatisfaction with the Newark office. Monthly adjustment appointments are necessary- my daughter missed one and couldn't reschedule for almost 2 more months! This is not just a one time incident. We live 5 minutes from their office and requested to be put on their waiting list if any appointments became available. Still waiting. Also, we were given very little instructions and information on progress, and maintaining. The staff, while friendly, does not communicate well with the patient- instead carries on unrelated conversations amongst themselves! The doctor literally spends 2 seconds with patients. Quite honestly, he made my daughter feel unimportant, less of a priority. The Newark office is quaint, but just does not feel comfortable.