My daughter and I are both patients at the office. I have Invisalign and she has spacers. The…read moreoffice is very clean, well staffed and runs on time. My daughter has been coming for about a year and a half and I was so pleased I opted to get Invisalign last month for some minor tweaks, so far so good. Both Doctors are kind and professional and the staff is outstanding, I can not recommend them enough.

From the owner: Creating Great Smiles:)read more

As an adult (48M) with orthodontics, virtually every aspect of my experience at Dr. Baker's office…read morehas been pleasant and positive. I find Dr. Baker and his staff members to be personable, gentle, and highly communicative. On every visit, they treat me with such personalized and friendly care, that I feel like I must be their only patient. I actually look forward to my appointments. Dr. Baker has been doing this for a lifetime, and his skill at moving teeth and correcting bites is all too obvious. He's an artist, really. His passion and enthusiasm for what he does shines through. I recommend the services of the Orthodontic Group of the Finger Lakes wholeheartedly.

Dr. Baker has treated two of my children already and my other two are both beginning treatment. The…read moresmile at the end is all worth it!! Dr Baker makes sure patients are well cared for. Love the friendly dog they have there too!

Zero stars if I could. They are still charging my insurance company for work never done! Scammers!…read moreI will contact NYS A.G.

Dr. Mattiacio and his staff are awesome! I cannot say enough about him and his practice. Great…read more"beside manner!" Very knowledgeable about his specialty. His office is cutting edge and has everything from Nintendo to occupy the kids in the waiting room to fresh brewed star bucks coffee and snacks for the parents to refuel. Customer service is top notch and the staff are all bubbly and full of warm fuzzys and big smiles!

I love this place. All the staff members are amazing, and they make sure you feel safe, and…read morecomfortable. They are all so kind! The ortho is amazing. He does his job very well. Definitely recommend coming here!

Lazzara Smiles ... has been a wonderful experience. The office has been very kind, compassionate…read moreand helpful with my granddaughters braces. She smiles going into the office and on the way out of the office. I know from past experience her smile will be beautiful when she is done (3 older grandchildren). Thank you to Lazzara Smiles for all you do.

As a parent, braces for your teen is an expensive, necessary pain in the butt. CFSS made it…read moreeasier. They will walk you through everything and explain everything to you. After each appointment the Orthodontic Assistants will come out and explain next steps and goals for the next appointment. They have a payment plan for everyone. Appointments are on time - sometimes they get you in early and there have been times I've left before my actual appointment time. Receptionists are great and will do their best to get you the appointment time you need - even if you need to go to an a different office location. My kids liked the practice - loved the games, the gift cards they could earn and of course the frozen lemonade machine. They do cater to the kids - they are the patients. My dentist recommended them to me. I have no negative experiences and would and have recommended them to my friends. My time at the orthodontist is over.... 5 years of CFSS visits - but thankfully it was a good experience and hopefully my kids will keep wearing their retainers....

It's horrible. They take over an hour every time even though they say it's going to be a short…read moreappointment. They have lots of people who are in training and need people standing over their shoulder the entire time telling them what to do. They had changed how long I'm going to have my braces on every appointment they first said June then July then August and now they are supposed to come off in October. They take forever to do simple repairs or changes on my braces it is horrendous. I would give 0 stars if possible.

I was a new patient requiring emergency assistance with a broken permanent retainer. Duthie…read moreorthodontics called me back when they had availability and took me when no one else in a 40 mile radius would. Dr. Duthie had a lovely bedside manner and was prompt in tending to me. The work was phenomenal and this was the best orthodontic experience I've ever had. I almost wish I had lived here while I did invisalign so that Dr. Duthie could've been my ortho!

If you are thinking about getting Invisalign treatment I recommend you look elsewhere. My…read moreexperience with Duthie Orthodontics has gotten increasingly annoying. I'm just gonna start saying the nurses all are kinda rude and condescending. I have a mild german accent and during my first appointment the nurse looked at me and saying in a really rude tone "I don't know what you just said" and turned away, with 0 intent to clarify what I was trying to tell her (my accent is really not that bad and overall, just rude). 1) After the first half of my treatment I had my attachments removed, which was rather painful since your teeth get a bit sensitive from shifting around. They took a Xray and pointed out there was something to be reviewed with my dentist, and they would send the Xrays over that day. When I went to the dentist a few weeks later, they said nothing was send over. Also the dentist had to remove attachments remains that where still stuck to my teeth. When I picked up my new batch of aligners months later at Duthies, they had to drill of attachment remains AGAIN, so it took a whole 3 times of painful filing attachment residue from my teeth.. needless to say I declined getting a new set of attachments back on for the second half (and btw the aligners do their job just fine without them, even though the nurse pretend it would not work without). 2) I am currently unable to make it to their office during weekdays, and reached out over a week ago canceling my appointment asking them to send me my aligners per mail (this is something they have agreed to before, even to sending them to Europe). No response from Kim, I send another mail to a different front-desk worker (Missy), and again no response, for over a whole week they had time to read my message and respond. Today I get a text that I missed my appointment. The front desk worker Courtney wasn't aware of anything, and then proceeded to tell me that Dr Berry (who was working there before Dr Duthie retired) somehow changed their policies for sending aligners. Again, just a few months back, they where perfectly fine even sending them to my European address. For the amount of money I am paying them, I would expect more. It has also been nothing new for them not reading/ responding to my emails. 3) Petty but they misspell my name on every letter, correspondence and bill. I brought this up a few times but they cannot be arsed to correct it. Again, I'd definitely looked for a different provider would I have known all this in advance.

Dr Jim Richardson and his staff make you feel at ease the moment you walk through the door. I…read morefractured a tooth over the weekend and they got me right in on Monday. Emergent needs were addressed and a crown is scheduled for Wednesday. They offered to do it today but MY schedule was a little tight. The office has a friendly staff and they have been with Pinnacle Dental from the start. If you're happy with your current dentist that's great. If you are looking for a dentist I highly recommend Pinnacle

From the owner: Exemplary patient care, outstanding aesthetic results, compassion and integrity are the paramount…read morevalues of our practice. With two convenient locations in Liverpool and Fulton, we provide the most comprehensive array of cosmetic, restorative, and preventive dental procedures available today. Our extensive selection of dental treatments is designed to meet all of your dental needs, as well as those of every member of your family. We know that for many individuals, a visit to the dentist can be stressful. In addition to achieving dental excellence, we strive to create an environment that is both gentle and caring. Dr. Richardson, Dr. Aguilar and Dr. Greenberg take the time to listen to your dental goals and customize a treatment plan based on what works best for you and your smile. Please browse through our website to learn more about our office, state-of-the-art technology and services offered at Pinnacle Dental Group. Feel free to call our offices in Liverpool and Fulton for any additional information that you may need, or to schedule an appointment.

If I could give Dr. Koch ten stars, I would! My 17-year-old son just got his braces off, and his…read moreteeth look amazing! When we started this process, my son had two adult teeth that hadn't dropped down because they were completely horizontal. We didn't know if it was even a possibility to have those teeth come down and be in place, but Dr. Koch was able to do it (albeit with the help of an oral surgeon who was able to place a hook on one of the teeth so Dr. Koch could slowly draw it down). For the first time since he was a little boy, my son has a beautiful smile, thanks to Dr. Koch. He and the rest of the wonderful people in the practice have been great from day 1. I can't recommend them highly enough!

Two of my sons have been seeing Dr. Koch for a couple of years now and we have been so happy with…read morethe care that today- when my 18 year old got his braces removed- I got a consultation for Invisalign! The staff and Dr. Koch are knowledgeable, kind, helpful, and accommodating. I would not hesitate to recommend them to anyone!

3rd teenager- 3rd set of braces. 2nd full set with Get It Straight…read more During Covid, they are doing health screenings, keeping visits to a minimum. We have had to order a new set of retainers for Teen #2 as well as regular appointments for Teen #3. We have dropped kids off and waited in the car. During our last appointment, rather than call me in, the tech came out to give me the update on next steps for Teen #3. Still very happy with Get It Straight

My case was well beyond what the orthodontist could handle. However, they were either too prideful…read moreor ignorant to send me to another ortho that had experience with my issues. I spent years listening to an ortho who did not take my best interest into consideration. Maybe this place is good for common teeth problems but them not knowing when they're in over their head is a problem for everybody. Find somewhere better, there's plenty of great orthos around.