I needed some dental work about a year or so ago and was really in a bind. I came here, filled out…read moresome paperwork, waited to be called, and then waited for a dentist. Coming here is really best for urgent dental issues -- if you want a check-up or regular appointment, when I called, they told me the wait could be between 6-12 months. So just be aware, this isn't a quick in-and-out visit. The staff is helpful and professional. They do ask if you have insurance and will bill you accordingly. Since this is a teaching clinic with dental students and residents supervised by licensed dentists and instructors, you're in good hands. I'm not a fan of going to the dentist believe me, I've had plenty of work done but my doctor here was wonderful, asked all the right questions, and explained everything clearly. They took X-rays, numbed me up well, and extracted my tooth quickly it maybe took 10-15 minutes total. The aftercare instructions were simple, and they advised going to URMC's ER if there were any complications. Yes, there's some waiting involved, but if you're in a tough spot financially or can't get in to see a dentist elsewhere, this place is a real lifesaver. My bill was very reasonable and far less than what I would've paid at an urgent care or private practice. Parking is available, though I was dropped off and picked up. Overall, I'm grateful for the care I received and would recommend this clinic for anyone dealing with an urgent dental issue or needing affordable treatment.

**Went here as a child, I remember even then the long wait times, the many different faces you…read morewould see, over time I learned it is because most of the time they are students training, front desk staff was nothing special either. Garage parking. Not sure if much has changed as my experience is outdated. Also, not sure if this address listed is accurate... Eastman Dental from what I remember is still part of URMC Strong hospital on Elmwood Ave.

First appointment went alright but the second appointment with the actually dentist he appeared to…read morebe passive aggressive towards me. While filling my cavity he began speaking in Spanish at times which didn't really bother me but then he literally said "It's all good in the hood." to his dental assistant and I noticed a shocked expression on her face like why would the doctor even say that? Then he also said "Just hang in there." about 3 times. I gave no reaction. I began to wonder if he says that to all of his patients or just the Black ones. He also squirted water in my face and then immediately apologized but now I'm second guessing if the apology was sincere.

The staff were nice and I felt comfortable with them; however. I phoned on a Sunday to cancel my…read moreTuesday appointment and they claim that they never received any message from me' Consequently, they are billing me for $100.00 for a "missed appointment". Since I KNOW that I phoned on that Sunday to cancel, I cannot understand why they are claiming that I did not phone. Because of this situation, I would hesitate to recommend this dentist.

I've been going here for the last 3 years and have had excellent experiences throughout. Dr. D is…read morevery thorough and does most cleanings himself. Fortunately, the most work I ever needed was a filling here and there. Dr. D recently completed advanced training at NYU so can handle pretty much everything. Very knowledgeable about pretty much any subject and very pleasant conversationalist. Front desk and dental assistant are also great!