Have been a patient here for almost 20 years I think, place is easy in and out off Westfall and…read moreClinton. Staff are really nice, Christine and Mary Jo have been there for years and super nice. Usually go twice a year for my cleanings, but had a procedure done recently with the new dentist, that despite my nerves, went off without a hitch. Thanks for the excellent care I receive every time I go in.

Family members and I have been going to him for years and have been satisfied with Randy Raetz…read moreDDS's care, the care of his dental hygienists and dental assistants, and the assistance of his office staff.

I needed some dental work about a year or so ago and was really in a bind. I came here, filled out…read moresome paperwork, waited to be called, and then waited for a dentist. Coming here is really best for urgent dental issues -- if you want a check-up or regular appointment, when I called, they told me the wait could be between 6-12 months. So just be aware, this isn't a quick in-and-out visit. The staff is helpful and professional. They do ask if you have insurance and will bill you accordingly. Since this is a teaching clinic with dental students and residents supervised by licensed dentists and instructors, you're in good hands. I'm not a fan of going to the dentist believe me, I've had plenty of work done but my doctor here was wonderful, asked all the right questions, and explained everything clearly. They took X-rays, numbed me up well, and extracted my tooth quickly it maybe took 10-15 minutes total. The aftercare instructions were simple, and they advised going to URMC's ER if there were any complications. Yes, there's some waiting involved, but if you're in a tough spot financially or can't get in to see a dentist elsewhere, this place is a real lifesaver. My bill was very reasonable and far less than what I would've paid at an urgent care or private practice. Parking is available, though I was dropped off and picked up. Overall, I'm grateful for the care I received and would recommend this clinic for anyone dealing with an urgent dental issue or needing affordable treatment.

**Went here as a child, I remember even then the long wait times, the many different faces you…read morewould see, over time I learned it is because most of the time they are students training, front desk staff was nothing special either. Garage parking. Not sure if much has changed as my experience is outdated. Also, not sure if this address listed is accurate... Eastman Dental from what I remember is still part of URMC Strong hospital on Elmwood Ave.

My experience at innovative dental is always a pleasant experience! The staff is amazing! I trust…read morethem 100% with all my dental needs!

Dr. Giangrecco gave me the prettiest smile, something I have wanted my entire life. Strangers…read moreactually comment on what beautiful teeth I have. Thank you so much Dr. Gary for your understanding, patience and pain free experience..Johanna

So amazing!!! At my first visit, Dr. Comfort fixed a baby tooth situation that I had been delaying…read morefor years. She made me a temporary replacement tooth (flipper [?]) in less than two days. To further elaborate, the entire staff at Elmwood Dental Group is incredible.. dentists, dental assistants, hygienists, and front desk staff-literally everyone there! Elmwood Dental Group make visiting the dentist an extremely pleasurable experience. More recently, my four year-old son fell face first onto a bench while visiting the Strong Museum of Play. With a quick call to Elmwood Dental, they had us in office in less than an hour. Their staff are so amazing with the little ones! Dr. Chris made his x-ray super painless, and as much fun as a four year-old can have getting an x-ray on a tender tooth. Dr. Comfort even gave out her cell number in case he had an issue over the weekend, while the office was closed. Additionally, I want to add that Kayla, the hygienist who worked on my two young boys, made it so fun for them, it seemed like a playdate. Same goes with the filling that Dr. Comfort performed on my older son. He was genuinely enjoying himself and having fun the whole time. I love this practice and would recommend it to anyone in need of dental care. Which is everyone, really. My family has only been going here for about a month, but already the staff feel like family. Thanks for being so awesome Elmwood Dental Group!!! I appreciate you.

From my experience of veneer consultation- The dentist was patronizing and judgmental, and refused…read moreto perform the service. I will not disclose the name, as I only wish to draw attention to the issue and not slander a professional. This happened several years ago and I am still bothered by it. When I reached out via email to share my experience and how it affected me, I was gaslit and ignored. I'm sure they treat many patients very well. I was not one of them.

The entire staff is wonderful here, they made me feel so comfortable (I have major anxiety when it…read morecomes to dentists). Jennifer, my new hygienist, was so friendly, knowledgeable and thorough and made my first cleaning a great experience. I am extremely happy I found these guys for myself and my family.

From the owner: Dr. Sussman, Dr. Pogal and the entire team at The Center for Cosmetic Dentistry take great pride in…read moreour ability to provide superior dental care. We love what we do, and we enjoy performing exceptional service in a state-of-the-art environment. We are proud of our dedication and partnership with our patients. Our partnership is prevention-oriented and we are committed to the long-term dental health of our patients.

I go to the Sansone practice to keep my bite in shape, because, after all, eating would be much…read moreless enjoyable if I could not chew. Also, Dr. David normally supplies his own brand of comedic relief, along with very talented treatment. If you too like to keep on chewing and smiling, I suggest you let them put their hands in your mouth.

I've been going to Dr. David and the team since I had teeth. My whole family goes - dad, mom,…read morebrother, sister, aunt, uncle - you name it. I always feel welcomed by the front desk staff when I walk through the door and and check out from my visit. My hygienist, Sue, is always the highlight of my visit! Dr. David has only ever suggested necessary treatments for me and always made me feel very comfortable. I'll always recommend this practice to any friends or new people I meet!

Wonderful experience, pleasant experience are not words used often for any kind of dentist office…read more These words fit and beyond. I needed to have an infection under my gum taken care of ASAP. My dentist called Dr. Alan Brodine of Brodine Prosthodontics. I was in the very next morning. Dr. Alan is wonderful. He explained everything, he made sure I did not feel a thing, actually in two spots I had to have infection removed. He cut open my gum and scraped out the infection so throughly I did not need any antibiotics. Dr. Alan is very kind, gentle, and reassuring. Needless to say he did a fantastic job. His entire office staff and dental staff are just as nice. They were always friendly and helpful and treated me as if they knew me for years. Not that I wish for any more mouth/teeth problems but I would go to Dr. Brodine in a heart beat. P.S. Everytime I went he gave me a new special brush called an END TUFT and told me how to order them. A big grateful thank you to Dr. Alan and his entire team.

When I arrived at Brodine Prosthodontics my teeth were in extremely bad shape or gone. They took…read moreexcellent care of me, replacing all of my teeth top and bottom, giving me a happy and healthy(and cute) smile once again. No more headache, no more pain. Only wonderful, strong and permanent teeth. Throughout the whole process, their staff was fantastic. Treating me with kindness, and delicate care. I had a hatred of the dentist office since I was a child, and now it is no longer a worry or fear in my life, all thanks to the wonderfully dentists and staff at Brodine Prosthodontics. I highly recommend them to anyone with chronic teeth/tooth problems.

My son has been a patient at this dental office for quite some time, and we've usually had positive…read moreexperiences, especially with his regular dental hygienist. However, today's visit was extremely disappointing. My son has special needs, and consistency and familiarity are very important for his comfort and cooperation during appointments. Despite this, he was assigned a different hygienist without any prior notice or consideration for his needs. On top of that, we were made to wait while another patient who arrived after us was taken ahead of him. There was no explanation, acknowledgment, or apology at the time. When I brought my concerns to the front desk, the only response I received was, "we dropped the ball," which felt dismissive and did not address the situation in a meaningful way. This entire experience showed a lack of communication, sensitivity, and respect for my son's needs. I truly hope this office takes feedback like this seriously and makes improvements, especially when it comes to accommodating patients with special needs. Because of this review I wrote on Google I was called and told me my husband and 4 children can't be seen at this office anymore because I blasted them to the world.

I had a good experience at White Spruce dental. I had my teeth cleaned and I was very satisfied. I…read morehighly recommend them.

I am wowed by the level of customer care I received from when I entered to when I left. I was met…read moreby Christina, the receptionist, with all smiles. My dental hygienist, Carla, took extra care of my teeth and my well being. I felt she truly cared about my oral health. Then the owner/ operator, Dr. Smith, was a breath of compassion and caring. I cannot wait to come back again. I never thought I would ever say that about a dental office.

I had work done in February went back a couple of weeks later to allow them to see if the gum…read moreinfection was cleared up. They billed my insurance for a cleaning, of which I did not get. I was unaware of this. Had a cleaning in June and found out today, they scammed me and billed my insurance in February for a cleaning. I had to pay out of pocket for the cleaning I got today . Very dishonest practice.

STAY AWAY : If I could give 0 stars I would…read more Laurie at the front desk is nothing but rude and unprofessional to myself and kids. She even hung up the phone on me and sent my return call to voice mail after I questioned why I wasn't told the dentist would not be in the office after I agreed to an appointment change, and had tried to request a reschedule be a priority. They have been shifting of our kids to different hygienists without communication after we schedule 8+ months in advance to remain with the one who is good with our kids. We have it marked in our file to have consistency. Laurie at the front desk is rude when confirming appointments and who we will be seeing over the phone and when there is a switched / error; we ask it to be corrected she acts annoyed and says nothing I can do. I can cancel them or you can see who we have them now assigned to. Disappointed in treatment of our family since moving our kids to the practice. Would not recommend to anyone.