I'm not a fan of the dentist. Who is? But seriously, once I had a hygienist who grunted every time…read moreshe scraped some plaque off during my cleaning. Too. Close. I was leery of a chain dentist at first but now that I've gone several times, I have to say- they make getting your gums picked and prodded as pleasant as possible. I have never had a cavity so I cannot speak to anything except their routine cleanings. What is great is they have evening AND Saturday hours. Customer service is excellent. Waiting time is minimal. They do their best to get you in and out of there but still are super friendly.

The doctor asked my dental question to a hygenist: no accountability for his practice…read more They said they finished cleaning up my teeth, but another dentist found things not cleaned well. Their equipment/machines are old and rugged.

Brighton Dental Group PC provides excellent service, experience in their respective fields, and an…read moreatmosphere that is psychologically proven to lessen one's anxiety, if one suffers from dental phobia. When first entering Brighton Dental, you can expect a friendly greeting from the office employees. The waiting room is equipped with a Keurig Coffee Maker, a water dispenser, and also an area for children to comfortably await their appointment, or the appointment of their guardian. The actual appointment with the dentist will surely be a pleasurable experience, well, as pleasurable of an experience one can encounter in a dental office setting. Unlike other dentist offices I have visited, Brighton Dental offers me an option to listen to my favorite bands via internet radio. The relaxing song, "Smells Like Teen Spirit", is typically what I desire when choosing the Nirvana station. A typical response from most would assume this genre of music to be too powerful. Studies have proven that specific genres of music induce relaxation, music specific to one's liking. An increase in endorphins is also prevalent, which generally assists in pain relief during more in-depth procedures. The doctor I can personally review without bias is Dr. Chalom, DDS. He not only practices in a professional manner, but also provides his patients with interesting and amusing conversation. He conveys his actions verbally if one shows signs of unease during one's procedure. It can sometimes be difficult to resist the urge of laughter whilst he describes details of his conversational material. Laughter and comedic antics are also another source of releasing endorphins. Thus, has proven to be psychologically important, as I created an extremely painful crack in my recent root canal, fault of my own, if I may add. Dr. Chalom's assistant, Ms. Vosburg (Her exact title is unknown) is a big help in continuing the conversation during times of speech restriction due to dental instruments. All in all, they have actively pursued ways to implement strategies assisting in their procedures, of which have proven to be effective. I often see children in the office during my visitation, and they show no signs of disapproval, from my perspective. As someone who cared for an autistic sibling, I know the importance of this aspect. My personal approval rating would be higher, given the opportunity to increase the star rating. Thank you, Brighton Dental Group, for eliminating the pain in my mouth, providing me with superb service, and allowing me to leave with a smile. Sincerely, 01001110S

I was a patient there less two years (2024-2025) so this is not a comprehensive review that others…read moremay expect. Pros: Great staff whether receptionist, hygienists, or dentists. The work they did was very good according to a couple other dentists I saw afterward. For this alone I would rate them five stars. Cons: Cost is the sole reason I left. A special 3-D scan cost $649; two other dentists I asked charged $150 and $250 for same scan and were surprised by the Brighton Dental price. On implants, the going price around WNY is $4,000-$5,000 whereas the Brighton Dental charge was $6,500. It was not a special case for an implant and I had it done elsewhere for just under $4,000. This time, not just two but three other dentists I asked about this were surprised by the Brighton Dental Group price. Also, the Brighton dentist assured me that I needed a second implant whereas two other dentists who did not know each other thought I only needed one.

I cannot say enough good things about this dental office! From the moment you walk through the…read moredoor, you are welcomed by a friendly, professional, and caring team that makes you feel comfortable and at ease. Everyone goes above and beyond to provide excellent care, taking the time to listen, answer questions, and make sure you feel valued as a patient. Dr Quagliata is gentle, caring, and follows up after big procedures. That is definitely going above and beyond and truly appreciated!

I decided to try this office because of the advertised I saw on Instagram, and I also wanted to…read moretake advantage of a Botox special they were running. The office is brand new and beautiful, however like all the other patients that left a 1 start review, I also was presented a money-grabber treatment plan. I was treatment planned for 3 root canals, 8 crowns and a bunch of fillings. I was not expecting it because I never had any pain and I take great care of my teeth. I decided to go for a second opinion at another office in Brighton, and I have 0, I say 0, cavities... how is this even legal? How is she allowed to do this? The only thing I can say is get a second opinion. Don't trust the "fake reviews" on google...

I was recently there this week for tooth extraction surgery partials and a normal check up let's…read morejust say they did amazing Dr . M , Melissa , Isaiah , Tay all did such an amazing job with explaining everything and my surgery they made me feel welcomed and like they actually cared about me and my smiled thank you aspen dental

I was made to feel childish for being scared of my tooth pain. I went twice, and the second time, I…read morewas told I had less cavities than the first, which I was there for them to drill into. So I almost paid so much more than was necessary. When I went for a tooth extraction, I was made to feel stupid. I never felt cared for at this establishment.

After a nightmare of events in Seattle, WA, my failed root canal due to a furnication perforation…read more(ie. caused by the endodontist) ended up not being able to be saved so I had my tooth extracted by Dr. Brodine. While waiting for the bone to heal back, my molar repositioned and shifted forward, making it impossible to place a crown in the location my tooth was previously extracted. Therefore, Dr. Brodine referred me to Dr. Wood, to have my last molar realigned in order to be able to fit an implant crown adjacent to it. Dr. Wood's office is extremely aesthetic, clean and inviting. I felt at ease going into every appointment knowing that I would be taken care of. The moment you step in, you're greeted at the front desk and shortly afterwards you are brought back. I love how there's barely any wait time and you get seen on time. I worked primarily with Bethany who has excellent bedside manner and was always very patient with answering any questions I had. Dr. Wood is also very kind, invited questions and made sure I understood what we were doing. They turned an unfortunate experience and made it into a good one. At this practice, you will feel heard and understood. I grind a lot at night so I was given an aligner with biocryl (thicker material) once my attachments came off. It's really nice how the attachments I received are very discrete and nobody noticed them unless they worked in the dental field. This is something that's extremely important especially as an adult requiring orthodontics. After ~10 months of treatment, the gap where my tooth was extracted was large enough where my prosthodontist was able to put in a crown. I highly recommend Dr. Wood and her practice. As someone who has never had any orthodontic procedures performed before, Dr. Wood and her team made me feel at ease. Thank you so much Dr. Wood and Bethany!

From the owner: Rochester Family Orthodontics is a small, independently owned practice. Dr. Maureen Wood, your…read moreboard certified orthodontist, will see you at every appointment. Whether you are getting braces or clear aligners, Dr. Wood and her team are dedicated to providing children, teens, and adults with personalized orthodontic care you can trust.

I have going to Diversified Dental for many years Mark is very proficient at what he does. He has…read morebailed me out several times when I had an emergency like a broken tooth. I highly recommend as an excellent dentist. The office is conveniently located in Brighton with plenty of parking.

I have been going to Diversified Dental for almost 20 years and I've never been unsatisfied. I…read moredon't think people "love" going to the dentist but it is necessary and Dr. Mark makes it as painless as possible. Great receptionist and attentive service by all.

When I left after having my apicoectomy, Alf Bunes, who did the procedure, looked nervous and said…read moresomething about it being a difficult one. It never cured properly and I'm now living with swelling and pain every day in my lower jaw. Also, there's a huge gaping hole in my gums. A year later and after already paying in full, I've been to three different dentists for exams and told that I will now need to pay an additional thousands of dollars to have my gum recession fixed as a result of the botched resetting. I reached out to the office and they refuse to take any accountability. If I had to do it again, I'd NEVER choose this place. To be fair, it seemed like the office manager, Dana, was going to be willing to help me out but then Alf Bunes intervened and refused. I had interactions with other staff members, including Dr. Grassi, and it's possible that if it were him doing the procedure, it might have gone more smoothly. Unfortunately, I'll never know. The bottom line is that I'm suffering and having to spend thousands of dollars more on this whole thing than I should because of the shoddy work. Take accountability for your actions!

Had a horrible experience here that left me in tears. Despite attempting to advocate for myself and…read moremy healthcare needs, the office staff was incredibly rude, aloof, detached, and apathetic. I took time off work twice to come in for 2 appointments that both never happened due to the office staff not communicating, and prescribing incorrect medications. They never even mumbled an apology, or took any ounce of responsibility, rather just stared blankly at me when I attempted to advocate for myself. It was not until i requested to speak to the provider/doctor that I was actually heard. There was zero accountability and responsibility on the office staff, who are the face of the practice, and the first interaction with clients. It is a wonder how this practice retains clients as each experience I've had here has been a nightmare with these rude front desk workers. In an attempt to save future clients from the same unacceptable, poor service I received, I will be reaching out to my dentist to recommend they discontinue making referrals for Roc Pointe. Extremely unprofessional and not acceptable in the healthcare field. Save your time and money, go literally anywhere else. *Note: Dr. Bunes was kind enough to waive the consultation fee due to this experience, but after already paying at the front before, when I went back to get it refunded I was again, met with hostility and passive aggressiveness from office manager, Dayna, and Jazea, who refused to even look or speak back to me.

Family members and I have been going to him for years and have been satisfied with Randy Raetz…read moreDDS's care, the care of his dental hygienists and dental assistants, and the assistance of his office staff.

Have been a patient here for almost 20 years I think, place is easy in and out off Westfall and…read moreClinton. Staff are really nice, Christine and Mary Jo have been there for years and super nice. Usually go twice a year for my cleanings, but had a procedure done recently with the new dentist, that despite my nerves, went off without a hitch. Thanks for the excellent care I receive every time I go in.