When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

Please read the pictures that are labeled 1-5…read more.. Scheduled an appointment for 1. tire rotation, 2.wheel balance, 3. Check struts/suspension and call me with opinion, 4. a wheel alignment if it needed it from #3 . 5 oil change , waited my week and half. Took it there early at 8am on Monday . Wrote on a piece of paper and placed it on my dashboard before I turned my keys over stating the above things as well with my phone number in #3 for calling me about struts/suspension. I get a automated text around 1pm saying my cars done. So no phone call the whole time!Go pick my car up they tell me $450 and they replaced the ball joints tire roto and balance(but they didn't put balance on the receipt because they don't charge?) wheel alignment and oil change. I paid cash just upset cause a silent anxiety attack. I drove home 15 mins away on the throughway doing 55-65 with flow of traffic and my car/steering wheel/tires are shaking and vibrating worse. Immediately slowed down to 50 got home and parked it . Couldn't sleep even sent a text back to the automated number at 6am upset that I paid $450 for work I never authorized. Also seen balancing wasn't on the receipt . I called at 8am when they opened and said what happened to me and if they forgot to balance the tires because it's not on paperwork. And idk who but told me they don't charge for it so they don't put it on the receipt ( yet they're doing work to my car, not documenting it) and to drop it off and will take 40 mins.. brang it back for them to fix and when I dropped it off , the older gentleman on the left lift he didn't seem in the best mood and sorta just hung my keys up and kept working I told him I parked it on side street and left. I had to call them 3.5 hours later saying what's the deal and . They told me ohh yeah it's been done you can get it whenever. (Again didn't call me) Picked my car up didn't even close the door from my mom dropping me off and Chris the owner I believe told me yeah check it out we looked at it is seems fine we drove it around . You might've threw a weight idk how fast you drive, Take it for a spin back on throughway and let me know what you think . I said ok cool cool thanks I'll bring you guys a pizza for looking out for me. The rest of review is in the pictures labeled 1-5

They're quick, they're honest and they're very fairly priced. I love them and appreciate having my…read morecar taken care of by people I can trust.

This is the repair shop my family has gone to for a long time . I always have a great experience…read morehere. They are always honest and have even fixed small little things with out charging . Recently I took My Mercedes Benz to them and I now love the way my car rides . It has been to Mercedes Of Buffalo before for service and I didn't notice as much of a difference as I have this last time ... These guys are excellent I would recommend Ross Service to anyone looking for a Mechanic that you can trust.

As usual I never check to see when my car inspection is due. This year was no different. So it's…read moreThursday before the 4 th of July and I realize my car was due in June. I start calling to get an appointment.first the dealership I bought my car. Three weeks. Second , i won't mention but the guy in on the phone, and I quote, " you're a funny guy"!! Really? That's how you treat your customers? Guess who the funny guy is? And I'll never recommend your place, ever!! The third wielands on transit near Clinton. The voice on the phone was extremely pleasant and said the best she could do was Monday at 12:30 I said ok. She said if you can come in early sometimes we can get you right away. Monday came. I did as she said. Was welcomed by a very pleasant man. Told where to pull my car. I got out and soon , like 5 mins my car was getting inspected. The mechanics were pleasant and didn't try to upsale anything and just did the inspect . It passed and I was out before my 12:30 time. I paid and I would be recommending their business. So if you want to be treated like a moron, go anyplace but Wielands. Because here you're gonna be treated with respect and know that you vehicle is going to be treated with utmost care. Thank you Wielands for helping me in a tight spot when others just laughed at me!!

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

I have been taking my car to Clevehill auto for many years now. Their customer service is the best…read more I recently needed front brakes and the quote they gave me was wonderful. I checked with family & friends, and they all agreed the price was very reasonable. Anytime I need them they are there and do a great job. I won't go anywhere else. I appreciate that they are honest with me and go the extra mile for me!

Highly recommend if you are in need of service for your vehicle. They were very friendly when I…read morecalled and were able to get me in for service quickly. I only had a safety inspection done but would go back if I needed any other work done because their staff is great!

If youre a woman don't bother with this place. I've never been treated with such disrespect from a…read moregrown man as a 19 year old girl. They are incredibly disrespectful, refusing to answer basic questions about the services you're paying for. I recommend staying far away. I will not be returning to them for my services unless I'm looking to be berated. I was coming to them for a simple inspection when the nightmare ensued. Doing work before calling and approving it, leaving me to pay for something I didnt agree to be done. When asked about the way they do their inspections I was talked down to in the most disrespectful way and mansplained what an inspection is, instead of addressing my direct questions

Honesty, integrity, very knowledgeable and capable. Best to stop by for an appointment as there is…read moreno front desk receptionist. Matt and Noel are exceptional and can often diagnose a problem just by listening to your description. You can wait or drop off your vehicle. There is a key lock box available. This is a trustworthy facility. Highly recommend. Moved away from Clarence and miss the nearby accessibility I had.

I can't possibly put into words how great this shop is. They are honest and reliable. They really…read moretake that extra step to make sure the job is done right and affordable. I send everyone that I can here for repairs. They have a way of explaining and showing their work that really makes you feel at ease.

As a strong suggestion to all, i would not use this shop for any and all motor work! I trusted this…read moreshop with my truck and it came back worse then when i brought it in. Now they want me to pay for damages caused in there shop after already giving them $2500 more then what the repairs cost at any other shop! This shop screwed me over good! I brought the truck in for a lifter and camshaft fix, and came out with a leak in the exhaust manifold, one that was not there when I brought it in. My truck has always sounded great and even when I brought it in, it sounded the same way. Now I have to drive around with a loud noise coming from the engine that was never there before. Instead of the company doing the right thing and just fixing what they broke, they handed me a $220 bill to fix it instead. I got nothing but excuses from them of why it's not there fault as if I'm some idiot who doesn't know anything about vehicles. To conclude, I actually didn't wanna do a review, and waited, in hopes they'd call to make things right.

Went here to do my inspection and they were wonderful. It was the end of the month and I arrived at…read more4:30 (they close at 5pm). They squeezed me in and it was effortless and flawless. The inspector helped himself to one of my zebra cakes I left in the passenger seat but it was the least I could do given that they squeezed me in. Definitely come here if you need a last minute inspection!

These guys are great. Super chill, affordable, and quick. Stopped here on my way to work for a tire…read morechange. Easiest auto shop visit I've experienced.

Don't come here if your a woman unless you enjoy having your concerns about your car ignored and…read morebeing spoken to like your dumb. The worst customer service experience linked below was a part they pulled out of my vehicle after telling us they just needed to rebalance tires. Then to top it off he apologizes to my husband for "making me mad" he wouldn't take accountability with me to tell me how he would address the problem for MY car Incompetence and misogyny on full display.​

Called yesterday to get my brakes looked at (and replaced) and an oil change. I got it all fixed…read moreand back home within 24hrs. Everyone was respectful, from the techs that told me where to park, to reception, and then Bob. As a woman in her 20's, I've had some unpleasant auto shop trips where they have lied or tried to upsell me. This shop did none of that. Price was reasonable, they did what I asked and didn't try to push anything more on me. 10/10 will be back for maintenance and I highly recommend this shop to anyone else.