Absolutely awful! Half of the machines do not work. There were sketchy people inside watching you &…read morestanding near ones laundry machine with sunglasses on. I felt extremely uncomfortable across the board. The entire experience was awful & most definitely a bit scary in general.

Greta and Peggy Sue are great. We drop off our sheets from our b&b and get them back very clean…read moreand folded.

Awful awful. Whoever bought this place has run it into the ground. It used to be clean, have wifi,…read moreand have someone in the little office. I'll spare you a long diatribe, just know it's dirty and the machines are often mostly out of service. They'll take your money and there's no recourse other than hoping you get a response to your text. Unless you need to wash in the middle of the night just save your time and go to the other laundromat.

It was kept very clean, and organized. I would use this laundromat again…read more Thank you.

Dry cleaned my husband suit after our wedding and it came out perfect! Pickup was fast and easy.read more

I do not recommend this dry cleaner. I paid $57 for five shirts and two pants and I have to fix…read moreeach piece they cleaned. The shirts were not ironed and look terrible.

Friendly, courteous, dependable employees. Never had an issue in over 20 years using this cleaners…read morein both Orange Beach and Fairhope locations.

Great customer care and explanation surrounding pricing. Also only one customer in the store at a…read moretime due to Covid. That makes perfect sense to me I wish more businesses with smaller storefronts were doing that. Well done.

If this is Southern quality, I'm going North. They promised to have a dress done at a certain time…read moreand had not even started. The owner then argued with me that the dress could never be done by that time - fine, but why promise it would and leave me in a bind? She then stated that, in any case, since it was a colorblock dress, the colors might run. I've had the dress dry cleaned several times without issue and isn't the point of dry cleaning to clean clothes in a more delicate manner? Hmmm. Something is amiss. I have not had good luck with any dry cleaners here. My advice is to steer clear of all of them - find another way to clean your clothes.

Coming here the first time I thought "hey nice laundromat, new machines, clean facility". But after…read morecoming the second time to wash an extremely large comforter, I find this laundromat is an overpriced monopoly. I went to load my big blankie in the large front loader and saw the price was $7. Ok that's a bit much and I should've looked further down and could've used the $5 ones but I digress. After putting my soap in, I start funneling quarters in and figure I should set it to use hot water....hot water is $1 more! Lol so it is $8 just to wash my blanket. Whatever too late now, so finish filling the quarters, press start and the thing shows a wash time of only 23 minutes! How does my comforter ever have a chance of washing out the dog hair, dog stink, human stench and whatever dna is splashed within its fibers in a measley 23 minutes?! After the pathetic wash cycle I move said blanket to the dryer to find it's another $2 to get this thing going for 30 minutes. I run to my car and find 2 more quarters under my seat to make it $2.50 for 40 minutes and select the hot setting. No biggie here because laundromat dryers get insanely hot so I should be good right? I leave to have lunch, return and the blanket is still wet and I'm out of quarters so I take it home and finish the drying of my still "smells like dog" blanket at home. Guess if I have future washing needs that are too big for my set at home I will have to drive to Spanish fort the next closest facility. Sounds like a good business opportunity to open a new Laundromat and give this place some much needed competition. FAIL!

This laundromat is excellent. I just moved in this area and I'm waiting to get my washer and dryer…read more The place is clean easy to get in and out of. The washer and dryers are really good. Today I met one of the owners and he was very helpful. I had an issue with the app and he resolved it in just a few minutes. Very nice and helpful and answered all my questions. Highly recommend this place

Clean, not busy, big machines, serviced our need well. Bring dollar bills or a roll of quartersread more

DO NOT GO TO THIS LAUNDROMAT!! I am a small business owner and operator of a LAUNDRY…read more(WASH/DRY/FOLD) PICKUP & DELIVERY SERVICE. Because I am located in West Mobile, the clients I service in the Fairhope/Daphne area, I will utilize the local laundrymats and return my clients laundry the same day as a courtesy instead of traveling over and hour back and forth from Fairhope to Mobile! I received an order from a new client in Fairhope. I traveled from West Mobile to service this client and this laundrymat was the closest to her home. i had approximately 100 pounds of laundry to complete! Yes, you read that right, 100 pounds of laundry to do! I arrived at this laundromat at 7:35 PM and was moving at lightning speed, trying to hurry up because the attendant was steady bitching about the fact that I arrived at 7:35 PM and she wasn't gonna stay late, she had already cleaned up, blah, blah blah! Look, it's like this, either you want my business or you don't. Most businesses that I'm familiar with, they exist to make money, however, this business does not! Those large capacity machines are each $5.00. I needed 10 machines just to wash the clothes. Then you have the money to be made from the dryers! The attendant was just beside herself that she was not going to stay late and I needed to leave so she contacted the manager But the manager,, mind you not the owner, the manager was contacted by the attendant, and the manager stated to me, when I asked her the question, do you want my business or not, she said, SHE DID NOT! She had the attendant unload, all of my unwashed clothes that I had already loaded into the large capacity machines, bag them up and put them outside! She was successful with one goal; close at 8:45 pm! Not only will I never return to this busines, I will tell everyone of my colleagues to not patronize this business!

I jus left speaking with a clifford telling me that I definitely was gonna pay for a press and…read morestarch that was not even done to the clothes..his customer service are non existent, he talked to me as if was nothing. All this for $12.50... I paid it bc the money was not the issue from the start...the workmanship was crap and his attitude was crappier especially as an owner...wat a joke! This guy is rude and obnoxious he doesn't deserve anyone's business. Please don't patronize this idiot!! I didn't wanna give 1 star it jus wouldn't let me post without it. Jerk!

This service is horrible!!! I took two Ben Marc suits to be pressed, both suits were brand new,…read moreall I asked was for them to press them. When my suits was returned to me the white suit was scorched on the inside lapel, it was torn or cut or something, not sure what happened to it. But when I returned it to them, I was told Clifford said it couldn't have happened there because it would have had an oil stain. I kept telling them this suit just came out of the box, and it was not torn scorched, or overly pressed. He refused to return any of my phone calls. His employers just kept telling me he said it was already damaged, I had just purchased the suits for ushering, and I really needed them . But the thing is I didn't even complain about the over pressed suits, I did not even make a big deal about the lapel being scorched, but I did mention it to them. But I told his employers to tell him I could not perform my duties on sun morning with a spot in the middle of my white skirt, We never had this problem when Quality cleaners was serving our clothes for over 40 years. I will not be using them again. I was told Clifford said he will reimburse me for cleaning the suit, As I stated it was not cleaned it was new, all it needed was for the wrinkles to be pressed out. HORRIBLE SERVICE AND CUSTOMER SERVICE would have rated negative 0 if it was possibly

Poor service and it loses your clothes. Slow in processing your items. Over charging.read more

SHADY & DISHONEST, DO NOT take your belongings here or you will never get them back and you'll get…read moreno answers. Two months ago, I dropped off 7 Halloween rugs to have cleaned. The manager who checked me in did not give me a ticket nor could she give me a ballpark price. After weeks of not hearing from them, I stopped by and I was given the runaround because they cannot locate my rugs. Took my information and said I would hear from the owner. Since then, I have stopped five additional times with no answers from anyone but claim they are going to make it right. It's been over a month since then and two months since I've dropped off the rugs. Keep being told the owner is going to call me. Owner has never called me and manager keeps misleading me intentionally. Their phone number does not work either. Literally the worst customer service I have ever experienced!