DO NOT GO TO THIS LAUNDROMAT!! I am a small business owner and operator of a LAUNDRY (WASH/DRY/FOLD) PICKUP & DELIVERY SERVICE. Because I am located in West Mobile, the clients I service in the Fairhope/Daphne area, I will utilize the local laundrymats and return my clients laundry the same day as a courtesy instead of traveling over and hour back and forth from Fairhope to Mobile!
I received an order from a new client in Fairhope. I traveled from West Mobile to service this client and this laundrymat was the closest to her home. i had approximately 100 pounds of laundry to complete! Yes, you read that right, 100 pounds of laundry to do! I arrived at this laundromat at 7:35 PM and was moving at lightning speed, trying to hurry up because the attendant was steady bitching about the fact that I arrived at 7:35 PM and she wasn't gonna stay late, she had already cleaned up, blah, blah blah!
Look, it's like this, either you want my business or you don't. Most businesses that I'm familiar with, they exist to make money, however, this business does not! Those large capacity machines are each $5.00. I needed 10 machines just to wash the clothes. Then you have the money to be made from the dryers! The attendant was just beside herself that she was not going to stay late and I needed to leave so she contacted the manager But the manager,, mind you not the owner, the manager was contacted by the attendant, and the manager stated to me, when I asked her the question, do you want my business or not, she said, SHE DID NOT! She had the attendant unload, all of my unwashed clothes that I had already loaded into the large capacity machines, bag them up and put them outside!
She was successful with one goal; close at 8:45 pm! Not only will I never return to this busines, I will tell everyone of my colleagues to not patronize this business! read more