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Jupiter, FL

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Fairfield by Marriott Inn & Suites West Palm Beach Jupiter

3.3 (41 reviews)
ModerateHotels
Closed • 12:00 am - 12:00 pm

Fairfield by Marriott Inn & Suites West Palm Beach Jupiter Photos

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View from room 410
PJ C.

Adequate at best. This is the third Fairfield Inn we have stayed at in Florida on this trip and none have been better than average. We were staying for four nights when visiting friends nearby so I was hoping for a Gold member room upgrade but no luck. They claim they were full - I know this was not true for all four nights. This hotel was the most dated of all Marriott properties we stayed at. Very small room though the room was relatively clean. The staff was friendly especially the breakfast gal on the weekend. As poor as the Fairfield breakfast were at other locations this one was bad even though they had some hot items not packaged. They had very few options and were constantly out of fresh fruit, yogurt, prepackaged waffles, etc. Not sure what the problem was but I walked away hungry most mornings. Avoid!

Another picture of the broken table thing
Samantha A.

Had to come to the area to see my mom who is on hospice so I'm already stressed out for that reason. Being from CA and know the FIS(Fairfield Inn & Suites) are nice inexpensive but still nice hotels till I had to stay at this one. My family figured since this area is a nice area that it would be a good hotel to stay at. Let's just say that is not the how it was! FIS in California have nice beds clean bathrooms but this FIS was dirty. You want to be careful when pushing the button on the elevator to go up stairs bc it's broken and you can get cut.(photo) the bathroom I had was rundown had marks on the walls look to be like mold on the ceiling(photo). Nasty rusty shower drain. When you turn the cold water on the hot water leaks. Stains on the ground going into the bathroom(photo) was worried that if I put anything on the dresser/desk it was going to break since it was half way broken already.(photo) They do have a breakfast down stairs I haven't eaten it yet if I do I'll let you know if it's good! All I know if this was my company and I do own my own Day Spa I would be so ashamed of my staff for not caring enough about doing the job right. I'd say your cleaning a room then do it. Don't just wet everything down and think that is cleaning it. I would hate to know that people are that dissatisfied with a place I as a business owner worked hard to build. If your Customers aren't happy then you will lose your Business bc No one will come back! I do know when I'm going to have to come back when she passes away I will NOT be staying here! Very disappointed and dissatisfied With Marriott!

This is the breakfast area. Upgraded since the last time I was here. Looks good

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11 years ago

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Brandon P.

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Review Highlights - Fairfield by Marriott Inn & Suites West Palm Beach Jupiter

“I forgot toothpaste and again Alfred was able to accommodate me!”

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Jupiter Waterfront Inn - Cool, looking wood sign out by the road

Jupiter Waterfront Inn

(74 reviews)

$$

My wife and I had a wonderfully relaxing time at the JWI. We arrived late after a long travel…read moredelay, but the front desk was very accommodating to make sure we would be taken care of the moment we pulled in. The room was simple, but clean and comfortable. We especially enjoyed the view of the waterfront from the jacuzzi tub in our room. We also appreciated that housekeeping worked around our schedule each day of our stay. Beach chairs and pool towels were provided upon request. While the JWI doesn't provide meals, there are plenty of wonderful local places to explore and enjoy. All in all, a very pleasant place to stay during a visit to Jupiter!

-- Promised a Refund, Kept My Money, and Treated Me Terribly…read more I booked three nights at Jupiter Waterfront Inn, October 1-4, 2026, and stayed only one. This was one of the most upsetting hotel experiences I've had. The room had an unpleasant, mold-like odor, despite multiple plug-in air fresheners. I was uncomfortable with the accommodations and how I was treated. On October 2, I called the front desk and requested to leave early. The hotel verbally agreed to refund my two unused nights. I relied on that promise. I would NEVER have checked out early and paid for another hotel if they hadn't agreed to refund my money. I complied with their conditions, checked out at approximately 11 a.m., and obtained accommodations elsewhere. Then the hotel failed to honor the agreement. They kept $369.44 for two nights I never used, PLUS my $100 cash security deposit. The hotel alleged marijuana smoking and hair color in the bathtub. I categorically deny smoking marijuana in the room. I did use temporary, washable hair color, but it did not cause permanent damage. I have requested photographs, inspection reports, repair invoices, and an itemized explanation supporting the retention of my deposit. None has been provided to me. I was also approached and questioned by a man I was told was the owner while I was outside with my dogs. The interaction left me feeling singled out and unwelcome. I found the treatment humiliating and disrespectful. I requested an itemized folio and followed up in writing, but still have not received the documentation I requested. I have a notarized witness affidavit supporting my account, and I have filed complaints with Chime, the Consumer Financial Protection Bureau, the Florida Department of Business and Professional Regulation, and the Florida Attorney General's Office. My biggest issue is the broken promise. I trusted the hotel's agreement, acted on it, and now I'm fighting to recover $469.44. I feel deceived, manipulated, and unfairly treated. I would strongly caution anyone considering staying here to get every promise in writing, especially regarding early checkout, refunds, and cash deposits. A guest should not have to fight this hard to get an honest accounting of their own money.

Courtyard by Marriott Palm Beach Jupiter

Courtyard by Marriott Palm Beach Jupiter

(40 reviews)

$$

If all you care about is a nice clean hotel in this specific area then this place is great. It's a…read morebit pricey for a standard run of the mill Courtyard, but it's fairly new, staff is nice and not a ton of options in this specific area. They do not have breakfast and you have to park in a parking garage right across the street from the hotel which was kind of weird. They do have a small starbucks style cafe in the lobby where you can purchase breakfast if you want. I really just needed to be in this exact area and wanted a nice clean hotel and for that it delivered.

I stayed at the Courtyard by Marriott Palm Beach Jupiter while I was in town for work and overall…read moreit was an okay stay. The room was a good size and had everything I needed, but the hotel feels a bit dated. Not ancient but definitely not trendy. Check-in was... memorable. The girl who checked me in had some very strong feelings about my employer, which gave me a little laugh and made for an interesting start to the stay. Parking garage is located across the way from the entrance. It's not a far walk by any means, but it did feel a little awkward hauling luggage and when I came back to the room late. I didn't feel unsafe for the record. The hotel also has a small restaurant on-site, but don't expect a complimentary breakfast. Overall, it was an OK place to stay for a work trip. I'd stay here again if I needed to, but it wouldn't be my first choice when I'm in the area.

Hampton Inn Jupiter/Juno Beach - Guest room bath

Hampton Inn Jupiter/Juno Beach

(83 reviews)

$$

I've never stayed at a Hampton Inn and had any issue with them and this Hampton Inn was no…read moredifferent. We actually got there before checkout and they were nice enough to let us check in early. We received a couple ofof bottles of water as one of our Hilton Honors perks which is always a nice little touch. Our room was spacious and overlooked the pool. The bed was nice and comfy and we had good nights sleep the two nights we spent there. The mattress did seem to be wearing out though as it was creaky on one side when getting in and out of bed. (Room 208). The main carpet in the halls also seemed to be a bit worn out but other than that everything was nice and clean. Breakfast is served in the morning and it was Just what we needed to start the day. Eggs, sausage, bacon, make your own waffles, fresh fruit were available. Coffee, tea and hot cocoa is available all day in the lobby. This hotel was also great in the sense that it was located so close to everywhere we wanted to see. It's only a four minute drive or ten minute walk to the beach. The best part of our stay there was that every single person that worked there was the absolute nicest. I don't think I've ever stayed at any hotel where the employees were as nice as they were there. A special shout out to "T" at the front desk who was just the sweetest.

I rarely leave negative reviews, but I was extremely disappointed by the customer service I…read morereceived. I had to cancel my reservation after my son's baseball team notified us that we would no longer be traveling to Jupiter. I called more than a week before my scheduled arrival, hoping the hotel would show some flexibility given the advance notice. While I understood the rate I booked had a cancellation policy, I was surprised that there was absolutely no willingness to work with me or make any accommodation. What disappointed me most wasn't the policy itself--it was the lack of customer service. In the hospitality industry, there should be some consideration for situations like this, especially when the room has plenty of time to be rebooked. Instead, I was charged a $162.72 cancellation fee without any attempt to find a reasonable solution. Customer service is what sets businesses apart, and unfortunately, this experience made it clear that policies matter more than customer relationships. I even requested to speak with the owner or management because I find it hard to believe that losing a customer over $162.72 is worth it. Based on this experience, I won't be booking here in the future, and I hope management reevaluates how they handle situations like this. A little flexibility and empathy would have gone a long way.

La Quinta Inn by Wyndham Jupiter - Guest room bath

La Quinta Inn by Wyndham Jupiter

(98 reviews)

$$

This place is fairly close to the beach which is sweet. And great selling point…read more Don't expect the ritz. It's pretty basic. The price is decent. The night can be a bit sketchy I say this because a guest outside smoking something - let's say "green" Made the whole front desk smell of it. The room was okay. It wasn't the newest or updated place. Again pretty basic. Surprisingly had a small fridge and microwave and with littles that's pretty useful. The breakfast was pretty good. Scrambled eggs, boiled, sausage and bacon. I was even surprised they had a waffle maker .... All this to say is that the breakfast is probably the best thing about this place. Staff was friendly and helpful. I would come again just cause it's close to where we wanna be - close to family.

Checked in 1 day -left the next BUT not without being visited by ROACHES. I reported this to the…read morefront desk the next morning as the evidence presented itself in a herd of roaches at 1 am. I asked for the managers name which is Lakisha. She spoke to me today, the day after I retuned home. She explained that I should have requested a change of room at 1 AM instead of staying there overnight. I explained that waking everyone up at 1 am to complain and as she aid change a room would have not been possible BUT reporting it the next morning was. She said it is FIRM - you get no refund of any type. The place is dirty, has roaches, has an unfair manager- AVOID

Fairfield by Marriott Inn & Suites West Palm Beach Jupiter - hotels - Updated October 2026

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