Updating. I've had excellent service from customer service but the managers and some cashiers…read morehaven't been as helpful. This was previously a 5 star review from my experiences with customer service. I run a nonprofit horse rescue and get coupons from Purina for horse feed. I have frequent problems with them, but today was the worst. I was running behind and despite my clear communication that I was giving her 3 coupons (said 3 times), she only rung up one. We had already swiped the card, so she had to process a refund. I expressed I was running short on time and she said it would be quick. She then processed an EXCHANGE and called us "even" and wanted to ring me back up for the 2 coupons she had missed. So she wanted me to buy 2 bags of senior feed ($29) at full price, not need or get a real exchange, then pay the discounted price ($9) for the same two bags. At this point a manager (Jim) had come up and was backing her up saying it all made sense and that we were "even." Though I had been charged too much and not refunded anything and they wanted more of my money. I asked him for reassurance this wouldn't happen again and he just mansplained that the job was hard. No apologies, nothing. The customer service rep (Sheila) was the only thing that saved the situation by understanding the situation and taking over to help process our refund and get our coupons applied. I spend hundreds of dollars in this store weekly, and this situation has me considering finding a new feed store that actually supports nonprofits and the coupons we need to keep working. If I do go back, Sheila will be the only reason. I am extremely disappointed in this situation.

Yesterday (Sunday) I went in to get my line put on my new fly reel. I am just getting started on…read morefly fishing. Chip was such a big help getting me all set up. Chip also gave me some great tips on fly fishing and areas to go. Whenever I am up here visiting family, I love coming in and chatting with Chip and the other staff too. Thank you Chip for always being so kind and helpful!

Employees gave their friends the ability to buy out all the ETB boxes on the drop, rather than…read morespreading the stuff throughout the line.. the first 2 people bought 5 of the same ETB. I've lined up for stuff, and never seen someone walk out with 5. Your employees are slow, gatekeepers, and stingy, took them 5 hours to stock what 2 customers bought in 2minutes. Have an actual rules on large card restocks and limits

This chain store has pretty everything that I need and want from clothing, groceries, produce,…read morecanned goods, baked goods , electronics, baby clothes, children's clothes, sundries, pharmaceuticals and so much more. I have not had any issues with this store.

Since I live in Medical Lake this grocery outlet, And the one in Cheney are about the same distance…read morefrom me. I find that they both usually have a few Different items from each other. Both are clean and well maintained and all of the items are within sell by or best buy date. I love. The prices of most things are great. Like anywhere else, you need to know how to shop, but the cheese is usually a super great deal as well as many other things.

If I could rate 0 stars I would!…read more My husband and I had a very uncomfortable and awkward experience at this Grocery Outlet location. We were shopping after work around 7:30 PM and were the only customers in the store. As we were finishing up, the only employee working (an older male, likely 50+) approached my husband and told him he "had him on camera" and that he "wasn't allowed to touch my backside." For context, my husband had simply placed his hand on my lower back while we were walking. Nothing inappropriate! We are married, very much grown adults in our late twenties, and were even purchasing alcohol. The interaction felt accusatory, unnecessary, and honestly a bit like harassment. It was extremely uncomfortable and made what should've been a quick grocery run feel unsettling. We were minding our own business and not bothering anyone, so we were shocked to be approached in this way. Management should really be aware of how their employees are speaking to customers. We won't be returning to this location.

Hey, don't judge me... when I'm viditing a town, & I hsppy n yo see a Dollar Tree near... heck yeah…read moreI'm checking it out. This one's only a few miles from my mom's. Newer hm... I was very impressed! Located in a nicer area of Airway Heights, and near to the far end of Cheney... I would definitely visit here in the future. Very well stocked and very clean & the staff was so friendly!

I really enjoy shopping at Dollar tree. You can see a variety of merchandise at a bargain price…read more Some items are $1.00 and some items listed are listed $1.25. This store is stocked pretty well, except when I stopped by today 3/16/24, I needed to purchase bubble wrap in the roll form. However, they were out. So I had to improvise by purchasing envelopes lined with bubble wrap. It all worked out. The cashier with pink color hair was nice and engaged in small conversation with me and was very pleasant.

Many of yelp reviews of Lakes, are ten years or more old. They are no longer relevant. I live in…read moreMedical Lake, and this is a very good store! Modern fridges and freezers, Clean, friendly and helpful staff. Often great weekly deals, just open the lakes harvest weekly ads on your browser. Very nice meat dept. Fresh and plentiful. If you want a custom order from the butcher They are happy to help. some things that are not on sale might be a little more but it beats a 14 MILE, 30 MINUTE round trip to Wally World. Nice little bakery, and deli. Good produce section.

Love the deli and cleanliness of the store. Enjoy having a small town grocery store that has what…read moreI might be looking for.