Cancel

Open app

Search

Faina Hair Salon

4.4 (21 reviews)
ModerateHair Stylists
Closed Closed

By appointment only

Services - Faina Hair Salon

Haircut

Hair styling

Faina Hair Salon Photos

You might also consider

Recommended Reviews - Faina Hair Salon

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

My new haircut

I have had a lot of professional hairstylist in my life but I always want to try something new. So I was looking around Ashburn area for a new one. My friend recommended Fatima. I was very pleased that she listened to me, understood my needs and did exactly what I wanted. It was the best haircut I ever had! She has a great talent and enjoys making people happy. She pays attention to every little detail. I'm very happy I found her and I definitely we be back.

Mercifully, I was able to find another stylist in Ashburn who was able to fix my hair the very next day!

I found Fatima on Yelp and decided to try her since she has some five star reviews. She was initially very friendly when I called her to make my appointment. Last year, I had my hair cut in a short, professional pixie cut, since I'm a mother of two little girls and don't have time to do a whole lot of styling in the mornings. I regularly receive color treatments to cover my grays, and I highlight my hair to add dimension. The last time I had my hair highlighted was three months before my appointment with Fatima. When I went in for my appointment, Fatima said that my highlights didn't need any touching up and that my previous highlights were sufficient. She did a root touch up to cover the grays and then cut my hair. While she did a good job covering my grays, I was not very impressed with the cut. She saw my hesitant face and told me that I just need to use lots of styling paste to style it right in the mornings. I told her that I have some styling paste at home and that I'd give it a try (despite my previously mentioned time constraints in the morning!). My hair looked decent after she styled it, but I was still concerned about the cut since it seemed rather long in the back. A friend of mine at work mentioned the length in the back as well before I said anything, so I knew it wasn't just in my head. The next morning, I washed and dried my hair and attempted to style it with styling paste, but it looked AWFUL. The length in the back was terrible, and it looked like I was about a month overdue for a haircut! The more I looked in the mirror, the more convinced I was that the back needed to be trimmed and shaped up more and the sides needed to be shaped. I figured that since I was a new client and this was Fatima's first time cutting my hair and she seemed very nice, I should give her another chance. So, I called her and explained my concerns and asked very politely if I could come by whenever she had some free time that day for a follow-up appointment to fix the cut. She was again very nice on the phone and told me to come by at 3:45pm. I was so happy that she had agreed to see me on that day, since I didn't really feel comfortable leaving the house with my hair looking the way it did... Around 3:30p, I realized I was running a little bit late, so I texted Fatima to give her a heads up that I was, like, two minutes behind schedule. I wanted to be extra considerate, since she'd agreed to see me for a follow-up appointment at the last minute. Traffic ended up not being as bad as I expected, though, so I ended up arriving at the salon on time. Since Fatima was with another client, I took a seat in the waiting area at the front of the salon. Fatima hadn't seen me walk into the shop since she was with her client. It was at this point that I overheard her talking to her client, saying that she didn't care if I was going to show up late or not at all. She was clearly upset, saying that that some people "do not have a brain," implying that I'm an idiot because I don't like the haircut she gave me! I felt awful and immediately got up to leave. She saw me as I walked out of the salon to go set on a bench outside to collect my thoughts. I was so confused and upset about what she just said, in the middle of the salon, in front of everyone. I have never experienced something SO unprofessional--I honestly wasn't sure what to do! Fatima followed me out of the shop and found me sitting on the bench a minute later. When I asked her if she was just talking to her client about me, she started trying to explain that she "did not mean it that way." Then she set in on trying to convince me that the back of my hair looked exactly how the back of a pixie cut should look, and that she couldn't make it shorter or shape it to my head because "this is the way that my hair grows." Literally all I needed was for her to use a lower number clipper on the razor to cut my hair shorter in the back and shape up the back and sides, which has NOTHING to do with how my hair grows! Absolutely ridiculous. I informed her that I had heard everything she said to her client, and I started walking away. She then proceeded to FOLLOW ME ALL THE WAY TO MY CAR, shouting about how she was sorry and that I was "being too sensitive!" SERIOUSLY?! I should mention that Fatima did offer me a refund at this point. However, for me, what she'd said and how she'd acted was far more upsetting and hurtful to me than what she did to my hair. I was so disgusted by her complete and utter lack of professionalism that I didn't even want to be bothered with a refund. I couldn't have looked at her a minute longer. I refused the refund and left. Fatima doesn't deserve even ONE star, but there's no option for zero stars. A bad haircut is one thing, but talking trash about your clients to other clients in the middle of the salon is absolutely unacceptable. I hope this helps her learn to respect her clients in the future, whether they are around to hear it or not.

See all

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Fatima is the best hairdresser I've been to so far. Love the hair colour and the cut. Highly recommend!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M K.
0
2
3

9 years ago

Business owner information

Photo of Fatima P.

Fatima P.

Helpful 4
Thanks 0
Love this 1
Oh no 0
Photo of Mica V.
88
11
3

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Fatima P.

Fatima P.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Fatima P.

Fatima P.

Helpful 0
Thanks 0
Love this 1
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of A R.
0
21
0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Marie B.
21
22
12

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Can't be more happier with my haircut!! Fatima took her time cutting my hair but the results are great, very easy to style and I love it .

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of S L.
0
21
7

10 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Faina Hair Salon

Review Highlights - Faina Hair Salon

I started to use Fatima and her services for coloring and hair styling two years ago and my hair improved dramatically.

Mentioned in 20 reviews

Read more highlights

You might also consider

Organic Hair Studio - Haircut and Style by Betul

Organic Hair Studio

4.6(19 reviews)
1.4 mi
$$

They use organic hair color. That is excellent. But unfortunately, that's the only really good…read morething I have to say about my experience. The place was small and cramped. Very cramped. There is zero ambiance. There are no offers made for tea or coffee. There isn't much way you can feel very pampered or comfortable. My friend was with me and was made to move, I had to move my jacket for this other client and it was awkward and cramped. There is music strangely blaring into the room from the main area, instead of coming from within the suite, so that was odd. It was never explained beforehand how long this process would take, so it was awkward having to wait around 20 minutes and another 20 minutes in a place that had no magazines, tv, distractions, nothing. Mona barely smiled and didn't really make much conversation. I had come in with leg pain and she didn't seem to care at all about that. She kept bringing up a part of my hair I am embarrassed about. Another salon screwed up a section of my hair. I am used to stylists asking about it. But she constantly kept bringing it up, and it embarrassed me in front of her other client who by the way, showed up out of the blue. She had made an appointment and Mona apparently just forgot all about it. It seemed quite unprofessional. I explained that I can't afford a cut, but even after that she brought up my split ends. I can't afford fixing that so what's the point of even mentioning it? It just made me feel more self conscious Halfway through she asked if I want to make another booking. I found that a bit odd and hard sell. I made it clear I would let her know, but she asked again after I paid her. At this point I did not feel like giving a 20% tip. So I gave her far less than. I will never forget the disapproving look she gave when I gave her too small of a tip. There have been other times in my life I haven't been able to afford giving a "good" enough tip but never was I made to feel bad about it. I saved the extra 10 dollars I would have gladly given had I been happy, and I bought myself a much needed mocha. I felt I was the one who deserved a tip, after that experience. I will not be returning.

Never recommend her organic products!! She used organic color products on my hair and it wasn't the…read morecolor I want, so dark and thickshe said I did not know how color will look on your hair! I believe this is her job to know how color will look on customer's hair! I wanted to cry and she said come next week I will fix it for you for free, but when i wanted to schedule next appointment thru text, she said I need to pay! After more than 3 months my hair is still in bad condition. I really want my money back

Photos
Organic Hair Studio
Organic Hair Studio
Organic Hair Studio

See all

Faina Hair Salon - hairstylists - Updated May 2026

Loading...
Loading...
Loading...