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    Factory Direct

    1.0 (2 reviews)
    Open 10:00 am - 9:00 pm

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    5 years ago

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    8 years ago

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    Master Outlet - Basketball hoop

    Master Outlet

    (11 reviews)

    Horrible business and Customer service. I spent $600 and $300 of that was on a nonworking product…read more I took the Arcade 1up home and some of the buttons were not working. I replaced them and continued to have issues. I then spent $60 on a part that did not fix it. The other part I need is another $75. I asked if they could help or replace the part (they have several in store) and was having a conversation with one of the owners who then proceeded to read and ignore my messages for days. Then asking again and I was treated awful. They refused to help at all and claimed to not have the part. I have attached the pics of my conversation. I was also told I shouldn't have used Arcade 1up support to try to fix it. I bought a microwave, an arcade, and several small items totally around $600. This business doesn't care about customers. They want your money and then don't care if you ever return. Scum of the earth business practices from scummy people. You should be ashamed. The claim that I was allowed to fully test in store is also false. A man stood there holding the power cord and extension cord and after 3 seconds of it being on started saying everything looks good. I was rushed and sold bum product. They have at least 5 other units and claim not to have the parts to replace it. What a joke. Better Business Bureau will also be contacted. Stay away and save your money.

    Great prices and a lot of items in stock. We picked up a desk for less than half the original…read moreprice. The staff was friendly and helped load up our vehicle. There are a lot of name brand and quality pieces in their shop, especially the toys: it really surprised me. We didn't really see pricing on items in the store and it is packed with products (enough so that it can be hard to find or view things), but I realized afterwards that it would be better to check their website beforehand for whatever you want and then check the site when in the store for pricing on random items you find.

    Birch Run Premium Outlets

    Birch Run Premium Outlets

    (86 reviews)

    $$

    First time here Labor Day weekend hoping to catch some sales....not much going on. It's annoying to…read morego to an outlet store just to have the same price as the regular store or online. They have the typical outlet stores like Coach, Old Navy, etc. but they do have a Pottery Barn. We walked in, not very busy and literally NOT ONE EMPLOYEE ACKNOWLEDGED US or even said "hi" despite us walking right in front of them. They seemed to have some decent prices, but items I liked were too big to take home on the plane :-) I was surprised they had a Goodwill next door....full of really cool Halloween items....the best items were big animated figures for $299....little pricey for something they received for free, but that is typical goodwill. Clothing and household section was small in my opinion. I was looking forward to the Lululemon store, but not too impressed with the prices. Most prices are the same as the online prices "We Made Too Much." I came back after the Labor Day weekend thinking maybe they might have different deals....NOPE. Same stuff and same prices. I have to say, the employees here were not friendly here either so maybe it is a Michigan thing? Not the most impressive outlet, but if you like outlet shopping....maybe you might get better deals...ya never know :-)

    I'd like to see the stores be open till 9pm like they used to!! I didn't realize they closed so…read moreearly at 7pm!! It's a long drive they should advertise they close early!!

    Macy's Backstage

    Macy's Backstage

    (2 reviews)

    Really love the Backstage section of our local Macy's…read more... I know not every Macy's has a Backstage section, so we're particularly happy our local one has it. My husband and I shop in Macy's a lot, and we've been shopping quite a bit lately in this particular corner of the store. It has everything from clothing (men's, women's, babies and kid's), perfume, jewelry and handbags to kid's toys, decor, candy, cosmetics, skincare, men's grooming, luggage, housewares and phone accessories and giftware.. and the prices are great. I like that the same store return policy and credit, Macy's points and star rewards still work (as they do in the regular Macy's.. The selection is great/ and clearance prices are crazy. I picked up some Aldo shoes for next to nothing and my husband and I picked up new Karl Lagerfeld luggage here this past spring that was cute and low priced..they also sell Kate Spade, Michael Kors, Marc Jacobs and Karl Lagerfeld handbags on occasion.... I just stopped in and did a lot of early Christmas shopping here. It was quick and simple- good selection. low prices, and terrific service.

    The backstage area is great. As my wife and I say, this is like the maxx and Macy's thrown together…read moreon overload. I'm glad we have this discount paradise (like the maxx) inside one section of the local Macy's. So much good stuff, like to maxx and Ross, it's a store you must ship in every so often because stock is varied. We bought great Karl Lagerfeld luggage here, which I was happy to find. My wife scored a pair of Aldo stiletto shoes here for $7. Oh, and your Macy's star rewards points do count on credit card purchases to get star rewards Macy's money back ($10 per x $$$ on your Macy's card). They have everything here- clothes, furniture, housewares, beauty products, decor, techie stuff, shoes, kids stuff, art, toys, candy, handbags., jewelry, giftware, men's grooming supplies.

    Factory Direct - electronics - Updated May 2026

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