Great experience at the store on1867 Southfield rd. Lincoln park michigan The sales person Cammy was amazing very helpful. Great knowledge of all products and was super nice and had a wonderful conversation with my husband and I definitely would visit again. read more

The worst customer service experience I've ever had. Cammy is incredibly rude - not only to customers but to Jade, the employee she was working with. I brought several games to trade in, plus 2 systems. After scanning through the games, she asked if I had the power cords to the systems. I did not - no biggie, we drove back home to search for them. Returned to turn it all in, but the systems were dead. Apparently they will not charge them there for you and they require a 20% charge. Very specific information that wasn't relayed before leaving the first time. Frustrated - we left again to go plug the systems in. After an hour or so, we returned to finally trade in the systems. The first one went fine, the second we had a slight issue with finding the screen time password. After searching for some time, we finally unlocked it. We went to get the credit and she notes that the serial number sticker wasn't on the console, so they cannot accept it. Cammy had several opportunities to make this a pleasant and stress-free experience, and instead she almost intentionally made it the most difficult thing ever. Knowing we had to leave and return, she could have double checked for the things she knew were required. Is it charged? Does it have a serial code sticker? But instead, she let us make 3 separate trips only to deny us the trade in credit. None of this would have been nearly as frustrating if Cammy had any type of remorse, understanding, or empathy. Jade was the one to acknowledge my situation and apologize. At one point Cammy just tapped on the pin pad with her pen to signal me to click a button instead of using her words. She was very short and rude to Jade as she was using the computer, and even threatened to kill her out of frustration for her asking for help. All of this for me to drop over $500 on a new system. It wasn't like I was only there to get cash. I was there as a customer to spend a large sum of money, and she was doing everything to prevent that from happening. She should definitely NOT work in any customer service role. read more

Yes,, this is my friendly local neighborhood game stop. Whenever there's a new game I quite fancy, I come here to pick it up. I usually prefer the Disc Media type because of its tradeability. Anyways, I'm partial to this game stop because it is the closest to my house. It's so close that I could ride my bicycle here to procure games. It's also situated right on i-75 and Southfield, so it's rather close to anybody else who has immediate access to the highway. The place is really nice and neat, everything is in their proper places. Used games, new games, consoles all the way to accessories,, more than likely you'll be able to find them here. If not, they can look up other Gamestop shops nearby. The staff is very friendly, greets you right as you step in the door. Suggest little nice things you can buy as well. I always have a pleasant experience here at this particular gamestop. Weeeeeee!! read more

GameStop - Yea, I bought it - Videos & Video Game Rental Near Me - Lincoln Park, Michigan

Worst customer service ever. Cammy was useless in resolving my problem and was not trying to help solve the issue.

Love this particular location, the staff here is very friendly and knowledgeable about all things game! I've never been made to feel like I didn't matter! I feel like I've known Patty, Jae, and Yolanda forever! read more

Worst gamestop i have visited. Staff is very unfriendly and completely ignored me while I was in line.