This new comic shop location offers a much larger, brighter, and more organized area to browse,…read morerelax, and enjoy. It is a different ambience from the original store location. There are more gaming tables and restrooms available. The staff are friendly, professional, and available to answer your questions. One must know the prices of the items you're interested in as the prices may vary. This is a fun and interesting place to browse and shop. We will be returning!

Good store, nice people, and has a reasonable and healthy stock of items. I can't give a 5 but…read morethat is only because the price for some items seem a little too high. I get it the tcg scene is booming but man some of those prices are sky high. I almost question how they sell some of that stuff and even some of the regulars admit they go else where on occasion for tcg products. The other items, games, collectables, and stock are reasonably priced and talking with the employees is delightful. it also seems to have a healthy scene of people coming in for games and events so it is a fun a time when they are open.

OG game store. Been around for years hosting tournaments with the best retros and newest games as…read morewell. Two thumbs up

Game Headz is one of the most shabby video game retail stores I have ever been into. Before I…read moreentered I didn't expect it to be like GameStop but I didn't expect almost all of the shelves to be empty with only one employee helping a line full of people. I went in to find two games that were unpopular and one game that was semi- popular at the time. I was able to get a hold of the semi-popular game and I was surprised that they had it in stock, simply because the store had a limited number of available games. On top of the disappointment of not being able to find all of the games I came for, the service was terribly slow. There was one employee helping at least eight customers. I was at the front of the line and it took him about 20 minutes to get the game and "prepare" it for purchase. I feel like if you are going to shop at Game Headz you should call ahead, see if they have the game you want, and ask them to prepare it for you ahead of time. -TRQ

I dreaded coming here because the last time I was with a friend at a card show (it was at a mall),…read moreit was 2 of the most boring hours of my life and all he did was browse and bought a few Magic the Gathering cards. But yesterday, I went to Pandemonium w/ my husband and 2 sons. We went over to the Pokémon section, and I was amazed. First of all, I couldn't believe my older son, who's 8, totally held his own and knew what he was talking about asking to look at cards from different types of sets and versions of different values, etc. My youngest son, who's 6, was doing pretty well himself. But the thing that impressed me the most is that, the Pokémon guru, Trevor, did not talk down to my kids and try to scam them out of money. I don't know if it's because my husband and I were standing there, but all I saw were very professional transactions, ending with an official agreement-binding handshake. My husband and I were basically only there to show support towards their strong interest in something specific and would've only jumped in if things went completely sideways, but I got a feeling they would've been treated with the same respect if we weren't there, especially since my kids know what they're talking about. I'm so proud of them and so impressed with Trevor and the store in general that when my kids get older, I would be happy to drop them off for a couple of hours to battle with others while I go get some peace and quiet somewhere else.

I used to love going to this store when Trevor was there in charge of the Pokemon selection, but…read moresince then they have not maintained their collection of singles. Some of the employees are amazing, such as Little Mike, but some come off as rude and standoffish. Their trade in values are bad, but they will almost buy anything. It is a very large store with a great selection of other non-pokemon items. I want to keep giving them a chance, but I'm not always sure it's worth the trip.

I took my 24 year old child who has a learning disability to GamePlay Livonia (29462 7 mile Rd)…read more12/22/24. I insisted he communicate to the staff as to the issue with his Xbox. He spoke to the people behind the counter regarding his Xbox (Drive Disk Error). The repair guy confirmed it was a Disk Drive Error and would see if he could fix it. My son gave the woman behind the counter his name and number and she gave him a repair ticket. We were told we would have an answer if not tonight tomorrow. The following day he called the store twice according to his cell phone call logs. As all he wanted was his Xbox repaired before CHRISTMAS. Later that afternoon he called (the second time) and was told to come pick it up and they couldn't fix it. Once we arrived, with me standing there, he was told they weren't going to fix it because he kept calling. I told my son to take the Xbox to the car. I then told the staff that it is obvious he has a learning disability and all he wanted was his Xbox repaired before Christmas. They looked at me dumbfounded stood there and said nothing, I left the store. I cannot and will not do business with GamePlay at this location or any other as it is pretty obvious they do not care about the customer - this could have been easily resolved if they had demonstrated some kind, any kind of compassion or a simple I'm sorry (Let see if we cant fix the problem for the young man). The funny thing is my son always wants to go to GamePlay to get a used game(s) for his Xbox. Treating my son they way they did is unacceptable and I can only hope KARMA is kinder then they were to my son. Lion Defending His Cub

Quick and Easy Ps5 Repair!! 10/10 Service less than a hour for overheating. Super nice guy and even…read morehas free candy inside. Also got a ps5 controller for 55$, repair was 80$, and microphone was 25$ all around reliable gaming experience

We go their for the controller trade in and once we drive 25 minutes. to get their their dam…read moremachine was not working but I would know that before hand if they would just answer their phone after I called them5 times before hand

Would not recommend this location what so ever told me the controller was bigger got home opened it…read moresame size as the one I have took it right back up there was told no I could not return it after opening the box you could not see the controller in the box and it was 192.00 don't trust this place

I'm writing this because the experience was genuinely disappointing…read more My husband has been coming to this shop for quite some time whenever he can, and he has always enjoyed it. Because my doctor's appointment was nearby, I came along with him. I am currently 39 weeks pregnant and scheduled for a C-section tomorrow. While browsing, I found items I intended to purchase, but first needed to use the restroom. I asked the employee at the desk if there was a restroom available, and I was told the closest one was across the street at a gas station. This was confusing, considering this is a shop where patrons often spend hours browsing, trading cards, and participating in tournaments. When I pointed that out, another employee chimed in to say the restroom was "not open to the public" unless there was a tournament. At that point, multiple employees began offering explanations that felt dismissive rather than helpful. As a visibly very pregnant customer, accompanying my husband who is an established patron, being told to walk across the street to a gas station restroom felt incredibly inconsiderate and humiliating. I ultimately walked away because the interaction was becoming upsetting. My husband was equally frustrated, and we left immediately. I understand businesses can have restroom policies, but basic compassion and customer service matter--especially in situations involving pregnancy or medical need. This experience left a very negative impression.

I loved the selection of board games that we found at this place. There was literally a store-long…read moreside wall full of board games to choose from and some more. They also had sections for "staff-recommended", "Halloween themed", "two-player only" items, and many more, which I found to be super helpful. I was able to find some games that I had never seen in California, for example Hanamikoji which I ended up buying! Price seemed reasonable and comparable to what I see here in California. I had a great time browsing board games here and had a wonderful time shopping here. My only comment was I hope the staff were a little bit friendlier to us - they helped us with what we needed but they were not smiling or wouldn't go out of their way to be friendly to us, I would say. But I still had a good time here :)

flawless, greater then great was able to build me a gba sp in a week for under 100$. the staff are…read morealso very acomidating and also repaired said gbasp for free when it has a casing break, a corner drop to be practice.

Personable and knowledgeable staff. Very approachable and a refreshing level of retro collection…read more Always a treat when I come here.

Amazing staff and so much to choose from. Love this store. Everyone is very friendly and always…read morewilling to help. I shop here at least twice a week

Great and helpful staff and an amazing selection of new and old comics and collectibles! Everything…read morefrom trade paperbacks to Pokémon and Funko Pops! 10/10