I recently moved back to Windsor, and I was looking for a Rogers location to continue to do my…read morebusiness at, and eventually upgrade my phone, and this location is definitely close to where I live, so I came here. Boy, did I make the right choice. This Rogers wireless location is an authorized dealer location, so their held up to higher standards by Rogers. The employees are fast, friendly and knowledgeable. Since this is a dealer location they can't take cash or regular debit/interac for bill payments, only major credit cards and visa/mastercard enabled debit cards from your bank. It's a direct payment online and the payment goes through right away. They will give you a receipt for it. They always have the latest phones in stock from iPhone to Samsung and are willing to give you some lessons if you need it. Definitely coming back here to upgrade my phone soon!

I recently purchased a phone wallet that was over priced and low quality. The salesman was very…read moreunfriendly that made me feel unwelcome. I checked the price of a similar wallet at Best Buy in Windsor which was half the price! This is one shady business!! I learned from my mistake and never will buy anything there again as well as I'll encourage others to stay away from there. If you are looking for an honest and friendly place for cell phone repairs and purchases I found "Windsor Wireless" on walker road.

It would be better just to buy a brand new device from the actual supplier…read more Had to come back twice due to faulty Apple phone only to receive another faulty refurbished product after spending $300+ (upgraded to a subpar product with the only benefit being financially to the store) to replace my old phone which worked better even though it was damaged. Don't these products get a thorough testing before being resold or do they just get wiped clean and stuck in a storage case? Not good. The guy at the counter was helpful in the sense that he made sure all of my information was transferred but could have done without a commentary about not have a lot of contacts listed in my phone like that had to do with anything which I found unprofessional. I will never return.

If you are looking for a fair price and great customer service this is the place to go to get your…read morephones fixed. I've gone here three times for different issues and every single time I've received the best service and the best price for anything I needed done. I got a phone screen fixed for my daughters iphone.. a battery replaced for my husbands samsung because it was overheating... and a button fixed on an older iphone. 10/10 would recommend.

Excellent service ! Left my phone with them and came back 15-20 min. The phone screen is immaculate…read moreand so was the service . I can't speak for the quality of the screen (ex.if it was official iPhone screen), but it looks no different than when I had it before . I paid 60$ whereas in Florida I would have paid 50$ no problem there... will come back if I'm in the area again !

They suck she didnt get it right she didnt know whats she was doing still dint have service this…read moreplace screwed it up so bad that i didnt even have my iwn number she lost my number that i had since 2004 it took me 6 hours to fix that part alone and then they tell me i have to wait 24 hours for my phone to work with my number that I've had for 13 years ...TERRIBLE SERVICE FROM THIS STORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I will NEVER shop at BestBuy again, I have never had such a bad experience in my life to this…read morelevel. After spending weeks and over 12+ hours on hold, I still have yet got anywhere with this issue. I purchased a phone from them, and while setting it up, it froze/locked out my phone number and was defective, I pay $2,000 for this device, and asked for a refund, since I ordered it online, they wanted me to ship it back via canada post, which I did not want to do because of the strike, but they gave me no choice, now the phone is sitting in a warehouse well my money is not being released and is tied up. For BestBuy to only keep telling me I will need to wait. This is outlandish, I have evidence showing the device is defective, The package was scanned, and I have a receipt showing I shipped it back, yet BestBuy will do nothing and every person I spoke too has been unprofessional and useless. I have asked to speak to a manager or supervisor multiple times, only to be told they will have one call. That has yet to happen. It has now been a month since I ordered the device, and still nothing has been done. SAVE YOURSELF THE HEADACHE AND DO NOT BUY FROM BESTBUY

So my husband needed a charger for his phone. First he went to the dollar store and it was the…read morewrong one. No refund, package was opened. Tried Staples on Tecumseh Rd E. and they would not let him test it at the store to see if it was the right one. After bringing it home, it did NOT fit. Back to Staples for a refund. I suggested he try Best Buy on Walker. Not only did a young lady who is one of their associates, help him after he purchased it. He was able to test it in the store to make sure it was the right size. also tested the plug and said it was fine. No need to buy another one. Thank you, Best Buy for amazing customer service!!! who would've thought it would've been so difficult to simply get phone charger!!