Horrible business and Customer service. I spent $600 and $300 of that was on a nonworking product. I took the Arcade 1up home and some of the buttons were not working. I replaced them and continued to have issues. I then spent $60 on a part that did not fix it. The other part I need is another $75. I asked if they could help or replace the part (they have several in store) and was having a conversation with one of the owners who then proceeded to read and ignore my messages for days. Then asking again and I was treated awful. They refused to help at all and claimed to not have the part. I have attached the pics of my conversation. I was also told I shouldn't have used Arcade 1up support to try to fix it. I bought a microwave, an arcade, and several small items totally around $600. This business doesn't care about customers. They want your money and then don't care if you ever return. Scum of the earth business practices from scummy people. You should be ashamed. The claim that I was allowed to fully test in store is also false. A man stood there holding the power cord and extension cord and after 3 seconds of it being on started saying everything looks good. I was rushed and sold bum product. They have at least 5 other units and claim not to have the parts to replace it. What a joke. Better Business Bureau will also be contacted. Stay away and save your money. read more

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Great prices and a lot of items in stock. We picked up a desk for less than half the original price. The staff was friendly and helped load up our vehicle. There are a lot of name brand and quality pieces in their shop, especially the toys: it really surprised me. We didn't really see pricing on items in the store and it is packed with products (enough so that it can be hard to find or view things), but I realized afterwards that it would be better to check their website beforehand for whatever you want and then check the site when in the store for pricing on random items you find. read more

I Needed a nice mini fridge for my apartment. I initially searched Walmart but the nicer brands were out of my budget and I didn't want to settle for the cheaper appliances. Found out about this place so I decided to give them a try. They are honestly great. They have amazing name brand appliances for fractions of the cost you would get at the stores. I was a little iffy at first because I didn't know if the appliances work well or if something is wrong because of how cheap they are but they assure u at the store and they test it out in front of you as well. Super kind family that works there. You can even sometimes negotiate deals on more appliances. *NOTE* They do recommend to go on their website or call them to check out things beforehand since their things sell out quickly. * Had I had more money with me I probably would have bought other things that I need (since they were that cheap). Ultimately, I went there only looking for a mini fridge - definitely will be back for something else I need. read more

Master Outlet - Mini fridge works great! - Discount Store Near Me - Redford Charter Township, Michigan

They are straight shooters. They check the merchandise for defects before they let the goods leave the store. Nice people. Good hours. Straight deals. Even though I am not a Muslim, they are observant servants of Islam and treat others with dignity. Nice people. Good store. I am very satisfied with my purchase. read more

Very fast reply to my message, very eager to help. Helped with an item I needed to make my husband's battle with cancer more normal and safe. And giving me a little piece of mind knowing he's not going to hurt himself while sleeping. Thanks again... read more

Friendly, honest people. Cool shop with a little of everything, and good prices. If you are looking for something specific send them a Facebook message and they will respond almost instantly. A hidden jewel in Redford. read more

Found this place on Letgo. I texted , they texted back immediately. Very professional, courteous. Answered all questions. Went there to getsomething and found this fantastic bed. Gave it to me at a great price!!! Thank you. Very nice family. They have everything from A to Z . Love my bed and frame!! Comfortable!! So happy!! They carried it out to my car and help me put my seat down so it would fit. Thank you again. Get to sleepDefinitely buying more stuff. Come here you'll be as happy as I am. Thank you again!!!!!!They also take credit cards. read more

This is one of the worst businesses EVER. I was looking on the Facebook Marketplace and I saw something they had for sale, I messaged and Mohamad responded saying that the item was still available, I jumped up drove 28 minutes only to be told by the two people working there that the item was sold last week. When I asked why was I just informed it was available and to come on and get it, they started acting like they didn't understand English and said Mohamad does the Facebook part and he is not in the building. I messaged Mohamad only for him to tell me that he only work on the online marketing part and that miscommunication happens. I thought that was the whole purpose of the Marketplace. Master Outlet will tell you anything to get you into their second hand store, so they can try and push the garbage they have in the store on you, which is nothing you would want. read more

Masters outlet is a wonderful place to shop, it's a bang for your buck! The customer service is superb, and the items are at a great value with WONDERFUL experience, as I personally dealt with a mindful employee "Mohammad" who was very thoughtful in assisting me and reassuring me of the great deals available! He answered all my questions and made sure I didn't have any questions myself, and that I was satisfied. I highly recommend this place to anyone! Thanks Masters Outlet I'm glad to have a place like you around in this community! read more

Walked in here and was immediately greeted by the workers as they were eager to help me find what I needed. Impeccable service and would shop here again! If you're looking for great deals, this is THE SPOT! Definitely recommend. read more

This place sucks nothing but junk. They say the stuff is new but all boxes are open and pieces missing. They are so pushy and will tell you anything you want to here regardless if it's true and as soon as you pay are helpless read more