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    Facial Services By Jackie

    5.0 (7 reviews)
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    By appointment only

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    Waxing

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    7 years ago

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    3 years ago

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    3 years ago

    Great customer service, Jackie is very knowledgeable and listen to you in whatever you want to work on!

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    5 years ago

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    Aura Nail & Spa - WORK LOCATION: 3201 N Shepherd Dr, Houston, TX 77018
 SCHEDULE: 
* 8:00 AM - 4:00 PM 
* 4-5 days per week

    Aura Nail & Spa

    3.6(5 reviews)
    4.5 miOak Forest/Garden Oaks

    I can't say enough good things about Aura Nail Shop! From the moment I walked in, I felt incredibly…read morewelcome. The drinks were hand made and the salon itself is impeccably clean and has a relaxing atmosphere. I had a dip manicure with Vickie and a pedicure with Annie and both were easily the best I've ever had. They were meticulous, patient, and both were amazing! They helped me pick the perfect color and made sure every detail was perfect. If you're looking for top-tier service and incredible results, this is the place. I will definitely be a repeat customer!"

    I decided to give this salon another chance since they opened a new location, but unfortunately…read morethis visit confirmed why I stopped coming. I was charged $75 for a refill with cat-eye polish, even though I already had my nails on. The service was just a basic fill, removal of the previous polish, and cat-eye gel. I did not add length -- I actually shortened them, which makes the price even harder to justify. For that price, you would at least expect the design to be consistent, but the cat-eye effect wasn't even uniform across the nails. The whole service felt very rushed, like they were just trying to get it done as quickly as possible. The bigger issue for me was the customer service from the receptionist, Amy. I've encountered her before at another Aura location and stopped going there because the quality became inconsistent. When I called to make the appointment, the information about closing times and last appointments was contradictory, and the tone of the conversation already felt irritated. When I arrived and when I was checking out, the interaction was very abrupt and unfriendly. There was no warmth or basic customer service, which really affects the overall experience. To make matters worse, even after being charged $75 for a rushed and inconsistent refill, I still generously tipped. At this point, these prices for the level of service provided are just getting out of hand. Unfortunately, I won't be coming back.

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    Aura Nail & Spa - Soft French tips with a minimalist vibe -- subtle, chic, and perfect for any outfit. Because simple never goes out of style. Schedule now!

    Soft French tips with a minimalist vibe -- subtle, chic, and perfect for any outfit. Because simple never goes out of style. Schedule now!

    Aura Nail & Spa - Bar

    Bar

    Aura Nail & Spa

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    Facial Services By Jackie - eyelashservice - Updated May 2026

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