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    Facets

    4.5 (518 reviews)
    Ultra High-EndJewelry, Watches, Jewelry Repair
    Closed 10:00 am - 7:00 pm

    Services - Facets

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    6 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch overhaul

    Watch part repair

    Facets Photos

    Recommended Reviews - Facets

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    Reviews With Photos

    Bracelet
    Rebecca H.

    Irina is amazing. She will help you find the perfect piece / most perfect gift. Highly recommend. The selection is excellent.

    Tracy W.

    Facets is everything I'd want in a jewelry store. - Beautiful jewelry in a gorgeous store - Exceptional, friendly and knowledgeable staff - Top notch service - Excellent with repairs and ring sizing I'll be coming back again soon!

    Custom-made engagement ring
    Erica S.

    They did a gorgeous job on my custom-made engagement ring. Gaby was also an absolute joy to work with!

    Spectacular eternity band!!
    Michael T.

    I recently had an opportunity to come into Facets in search of a perfect push present to add to my wife's ever growing stack. We were treated very well by Gaby, who was patient with us and listened to exactly what we wanted. I felt comfortable there with the selection and quality, and also the use of sanitizer and appropriate distancing to keep things Covid safe. Overall, it was a great buying experience during and after our visit and I'd highly recommend this place to anyone looking for high quality neighborhood jeweler.

    Amelia H.

    Lovely experience here! Highly recommend! I came in to get a few pieces cleaned (rings and bracelet pictured) and change out a blue stone for an emerald on a gold ring. Gabby was so fabulous; she immediately understood my style and what I was going for. I'm thrilled with the final product! All my jewelry is sparkling like new

    Sarah H.

    I worked with Irina to resize and reset my new engagement ring. She offered wonderful advice and stayed in touch with me along the whole process with beautiful digital renderings of what the ring would look like once done. We happened to drop the ring off only 2 weeks before NYC went into quarantine due to the COVID-19 pandemic, so what was supposed to be a roughly 4-week process actually turned into a little over 4 months. Through all of this, even through the entire time the store was mandated to be closed, Irina stayed in touch with kindness and understanding. In the end, the ring is PERFECT and exactly the result she promised. I can't recommend Facets enough and will very likely be going back to get our wedding bands when the time comes!

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    Business owner information

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    Irina A.

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    4 years ago

    Gaby helped me pick out a last-minute anniversary present for my wife. I couldn't be happier with it. Will definitely come back next year.

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    Page 2 of 13

    Facets Reviews in Other Languages

    Ask the Community - Facets

    My current wedding ring is white gold but I'd like to add some yellow gold to the ends (top and bottom) if possible. Is this something that this business could help with?

    Hello, thank you for your inquiry. We can certainly assist you in getting your wedding ring adjusted. We would be able to give you more details once we see the ring. Feel free to stop in at your convenience.

    Do you do jewelry appraisal?

    We do all appraisals. Find more info in the attached link https://facetsparkslope.com/appraisals/

    View All 9 Questions

    Review Highlights - Facets

    Gaby immediately helped us out and showed us rings that perfectly fit my partner's wants and personal style.

    Mentioned in 80 reviews

    Read more highlights

    1:46 Watch Repair - My beautiful watch

    1:46 Watch Repair

    (79 reviews)

    $$

    Williamsburg - North Side

    I went to 1:46 Watch Repair right as they opened on a Saturday because I needed a battery…read morereplacement for a Cartier, and I wanted to avoid the upsell for a full service that I knew I'd get at the Cartier boutique. I explained my situation, and without a word, the watchmaker took my watch and replaced the battery in five minutes as I waited. It cost $30, which isn't cheap but fair for professional service on a nice watch. He noticed that my gasket was busted and warned me to be careful with water, and he's doing the research to source a replacement part and will text me when it's ready. I'm super satisfied with the quick, honest, and technically skilled service.

    HORRIBLE SERVICE !!! Period !!! When you drop off a watch and in detail write on the receipt what's…read morewhat, you can NOT all of a sudden when picking up add additional fees and say what was written on receipt is insignificant even if it says for another watch and want to say it for cleaning service and then add an additional $20 fee to the $20 "watch cleaning fee" due to the watch being high-end and he's said Just got jerked for $95.00 in watch cleaning from this place and even his math was OFF !!! Receipt said $95 for a watch and he tried saying the $95 was for $20 (2x's) "watch cleaning" and then $35 for 3rd watch because it was a "HIGH END" as he said (he thought it was a Fendi and it was a Tiffany's ) and add $15 EXTRA for it being as he called it a "high end" watch and to TOP it all off his math was wrong because if you add $20+$20+$35=$75.00 so receipt was for $95 which had written for the Wooden Watch he was selling yet wants to tell me to get a LAWYER smh !!! Times (YES pun INTENDED and a SUB ) MUST BE EXTREMELY HARD POST COVID for this guy and he has to (1 more time) STEAL TIME from customers Make sure all is spoken for an he doesn't all of a sudden add ADDITIONAL fees when picking up your watch or you come off as being financially ok due to appearance.

    Throne Watches

    Throne Watches

    (6 reviews)

    East Williamsburg

    I got my husband a Throne Watch two years ago and he absolutely loves it. Whenever he wears it he…read moregets compliments on it. It's elegant, simple, and matches with pretty much everything. A few months ago, he noticed his watch stopped ticking. I emailed the guys at Throne and they told me to stop by to have them check it out. Trav not only replaced the battery (for free!) but he told me that if it gave us any further problems, just drop in again. Great customer service! In addition to watches, they also sell wallets, hats, tee shirts, jackets, replacement bands, and more. If you're looking for a great gift, check out what they've got. You can also check their Twitter to see when the shop will be open.

    Although I can not speak for the quality of their watches I can speak for the quality of their…read morecustomer service - which is terrible! I have been wanting to purchase a watch from Throne for sometime. However, if I am going to spend $500+ on something I typically like to see it in person first. I made the hour or so drive out to their Brooklyn store for the first time a couple months ago when I was in town - only to find out that it was closed. I emailed them asking to set up an appointment because maybe I thought it was by appointment only. By the time they responded to my email (which was a week later) I was out of town again which was unfortunate. Now, fast forward six months to the present day. I am in town for a couple of days. I email them again asking to set up an appointment. No response. I check online again and call their listed phone number and get an automated response system which lists the store hours and it should be open. I even attempted to reach their store representative several times to no avail. I drive all the way out there and it's closed again! Look, if you're going to have your store hours posted online along with a automated response system confirming those same hours, you better be open. Hopefully no one else makes the same mistake as me. Don't bother trying to visit the store - it's a total waste of time and expensive gas.

    Element iN Time NYC

    Element iN Time NYC

    (57 reviews)

    $$$

    Midtown East

    I was in the market for a new watch to mark a life event, and through a few months of research, I…read moredecided to get myself an Omega. I reached out to Element in Time as a customer from out of state, and they offered the BEST price shipped. I contacted them about the piece and was told that though it is not physically in stock, they would be able to source the watch and to give them a few days. For the price I was quoted, I was more than willing to wait. Personally, I'm a customer that has no problem missing out on the in-person "AD" or boutique experience, especially if it could save me some money. In a day I was sent a message, letting me know that they were able to source the watch, and I just had to be patient while they received the watch to inspect and forward on to me. My new Aqua Terra is on my wrist a week later and I can't say enough good about Element in Time. They were prompt with responding to all my inquiries and kept me posted on the status all throughout the process. Looking forward to doing more business with them in the future as life happens!

    I had the best online shopping experience with Element iN Time. I placed an order before noon and…read moreNick reached out to me by phone to talk through what I should expect with the shipment. Which, BTW, arrived the next morning from NY to CA! The watch is beautiful and the condition was exactly as described and shown in their photos. And well priced :) Couldn't be happier and would purchase from them again.

    Facets - jewelry - Updated May 2026

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