I've had BBL (laser) treatments more than 10 times across the U.S. and Korea over the past two years, so I am very familiar with proper technique, settings, and overall treatment flow.
From the beginning of this session, something felt off. The sound and delivery pattern were inconsistent compared to what I've experienced before, and even the number of passes between areas was not consistent. At that point, I questioned whether the provider had been properly trained. I asked if the settings were correct, and instead of providing a clear explanation, the provider simply said it was "normal," despite visibly hesitating and appearing unsure.
There was also a lack of technical precision. Areas that require careful technique, such as around the nose, were not treated appropriately, and no adjustment in tip size or approach was made.
Communication was also inadequate. Since my eyes were covered, I expected the provider to clearly explain what treatment was being performed at each step, but that did not happen. There was little to no explanation throughout the procedure.
The most critical issue was the Skin Smooth treatment itself. Normally, this involves 1-3 uniform passes across the full face. Instead, the provider repeatedly treated both cheeks excessively--approximately 50 passes per side, almost at a level that felt like continuous rubbing--while completely skipping the forehead. I have never experienced this level of repeated passes or heat buildup in any BBL treatment, whether in the U.S. or Korea, and it was very concerning.
Because I had already questioned the settings at the beginning, I chose not to interrupt further and assumed there might be a reason. However, after reviewing standard BBL Skin Smooth protocols, this approach does not align with accepted practice. Even if a more aggressive or targeted method was intended, there should have been a clear explanation provided.
This level of repetitive energy stacking on one area raises serious concerns about over-treatment risk, uneven results, and clinical judgment. No explanation was given for this approach.
I have previously had to switch providers at this clinic due to inconsistency. While I had a better experience with another provider, this visit highlights a broader issue: a lack of consistent training and standardization across staff.
For a procedure that relies heavily on technique and precision, this is not acceptable.
I am requesting a clear and detailed explanation of the technique, settings, and rationale used during my treatment. read more