How do you thank someone for helping you realize a goal you've set for yourself, and worked hard to…read moreachieve. The staff here, Been and Gayle were an amazing team, who went far and above what I would consider customer support from a car dealer. Their Christian values were evident as they walk me through the car buying process.. Never again will I nor my kids buy from anywhere else. I am truely satisfied, and highly recommend doing business here .

**Service Department Review**…read more Imagine moving to a new city and three weeks after the move, hubby's car decides to overheat at red lights and loses its entire mind! Well, that's what happened and of course, being new to town-- we had no clue where to turn and needed immediate help. (Preferably, without being raked across the coals!) Not one, but TWO recommendations from the hubby's office sent us (literally) running into Andrew's arms, and bracing ourselves for a decent report. Just as described, Andrew's took great care of us. Reggie helped us originally and offered great customer care. Andrew's replaced the necessary sensor and a coil of some sort (don't make me talk car parts, I'm not classically trained), graciously offered us a loaner (we couldn't accept and used my car), washed hubs' car, AND quoted us a truly reasonable price (and by reasonable, I mean I didn't get the urge to cry)-- just went above and beyond! Fast forward-- We've now returned 2 times for regular maintenance and checks since our arrival, we've recommended Andrew's to a friend, and the level of service continues to exceed expectations. My last visit to the lot had me strongly considering buying one of their gorgeous cars that I can't afford, but the hubs pulled me away before any real damage was done! Andrew is the best, truly helped us, and now we're in it for the long haul! Also, doesn't hurt that he's a South Alabama supporter. All in all, our money and our vehicles are safe at Andrew's Imports! Now, about that car...

I was heartbroken when my 2015 Toyota Camry was totaled, but I had already been thinking of buying…read morea new car anyway, so I quickly started looking at cars online. Feeling overwhelmed and somewhat lost with all of the different choices and dealers, I turned to my boss of 20 years - one of the most honest and fair people I've ever met - for advice. He IMMEDIATELY told me to go to Andrew's Imports. Not knowing anything about dealerships, I followed his advice, and started looking on their website. I instantly fell in love with a gray Lexus IS 250. I was a little dismayed at first, because I know Lexus is a high-end brand, and I didn't really want to go broke on a vehicle. But then I saw the price listed online, and was astounded that the car was in my price range. After a phone call with Andrew, I felt totally comfortable, as he was friendly (but not overly so - in that fake way that some sales people can be, and I don't say that lightly, because I'm in sales, too!), was super knowledgeable about the car, and he set me up for a test drive that Saturday. Driving the car just made me love it even more. At the dealership, Reggie was amazing! He was super sweet and funny, just felt like he and I had been friends forever, and made me feel even more comfortable. He was able to get all the paperwork and everything arranged really quickly, and always responded to my bazillion texts in a timely manner. The day I went to sign everything, I sat down with Lisa. She was amazing, too! Lisa explained all of the documents before I signed them, and answered every question I had. She was the BEST! I actually enjoyed sitting in her office talking to her. I am not even slightly kidding when I say I would be personal friends with everyone at Andrew's Imports. One thing that may be silly, but definitely gave me the warm fuzzies, was the day I was signing the papers, the office workers had found a stray kitten, and it was wandering the office playing with everyone as they tried to find a home for it. That tells you SO MUCH about what kind of people they are. So now, I'm driving a car I love, that I didn't pay out the nose for, with fond memories of everyone at Andrew's. I will definitely be back when it's time to buy another car, which will probably be soon, as I have three teenagers! I can't state enough how positive this experience was. I was tentative about dealing with car lots, because so many times, you have that sinking feeling that they are scamming you in some way, or trying to screw you over. I never once had that feeling here, and in fact, felt the total opposite way. This place really cares about its customers and their satisfaction and it definitely shows!

I recently bought a car from Carvel Motors. The car was in excellent condition. They worked to find…read morethe right car for me and gave me a great deal. I even needed to get the car shipped out of state and Carvel Motors facilitated the whole process for me. I will definitely use Carvel when making my next car purchase.

Buyer beware. They sell flooded cars. They slip the paperwork in with all the others and if you are…read morean older person, it feels like you are rushed through it and you might miss it.

finally, I get to do a great review!!!! I cannot say enough…read moregood things about these guys. I spent countless hours and days trying to get approved financing after a car accident I was involved in. no one would could get me financed after being rear ended and not at all at fault in the accident. my last plan was to purchase a car cash outright but I was limited on that plan. i would have had to buy on market place or other with only $3000-$4000 to get a not so dependable vehicle. I was in a real bad situation with my Gap insurance not getting on the stick to finish paying for the totaled Kia I was driving prior. I saw the ad on my iPhone for Coastal Auto Group. even though I had no faith left in Auto sales and dealerships I decided to fill out the quick application online which was fast. within an hour or so I was contacted then ask some additional information and in around 2-3 hours I was approved. Justin was the salesman and did a phenomenal job of working with me. very nice polite and informative! this was the least amount of time I have spent doing car financing which is in its self amazing to me. I sent all my documents required to Justin through email and text. that dude was awesome and even answered every little text like , you're welcome and no worries. my experience with Coastal Auto Group was the best car buying experience I have ever had in my 65 years of living. what they advertise is true unlike most all other sales and dealers. got my Kia Soul and love it!!! low miles and a nice car that fits all my needs for my work. I'll leave you all with this one last important comment. Go see these guys if you are in need of a vehicle and in a tight spot. they actually do work with you instead of wasting your time like others. I was offered an incentive if I refer someone to them. no sales or dealership has ever told me that! drive on with Coastal Auto Group! do not waste any time with the other bill BS-ers! thank you Justin CAG

Kam our sales consultant was amazing and took great care of us,Great place to get a vehicle!!read more

i would not recommend wasting your time on visiting this dealership 04/09/2026. We drove 3 hours…read moreto purchase a 2025 automobile that had been on their lot for 128 days. We arrived and found the auto that was listed on the internet. Very nice salesperson greeted us and we test drove the auto. We made it clear we were there to purchase automobile. We entered the facility and completed the obligatory documentation. We were advised we had excellent credit rating. The salesperson had to speak with the manager. Came back with a proposal that they would reduce the price $2,000 to the internet price if we agreed to pay $1,000 cash down payment. We stated that did not make any sense. They failed to provide us with a specific interest rate for the loan. We made an offer for the amount posted on the internet, a specific interest rate, and for 72 month period. The salesperson returned to consult with the General Manager. Salesperson returned and said our offer was not accepted unless someone would be willing to co-sign the loan. We said no and advised the salesperson we would be leaving. The salesperson called out to us as we were leaving and stated the GM wanted to talk to us. He said the person seeking to purchase the auto did not qualify for the requested interest rate. You will need to have a cosigner to get that rate. (Remember- we had been advised we had excellent credit). We declined. The GM shouted over his shoulder as he was returning to the facility, "You won't find a rate like that anywhere else". I would not recommend this organization to anyone seeking to purchase an automobile. Very rude to customers who had driven 3 hours to do business with them.

This is an amazing place to get your next vehicle. No fussing with pricing, their honest and…read morerespectable.