I had an alignment done on my car. Afterwards it still didn't drive like it should. So I took my…read morecar to a tire shop to back check the work done at Bob Boyte. The tire shop did a proper alignment and now the car drives like it should. You might ask why I didn't take it back to Bob Boyte. If a dealer's shop can't do basic service the first time I have NO faith that it's worth the hassle of having them have another go at it.

Great place to buy a vehicle! Low pressure, great price, and no BS. Julie was great in helping me…read morelocate the car I wanted and walking me the purchase process. Thanks for the lowest stress car purchase in my 74 years.

Justin Edwards is the man. No pressure sale, informative, personable, helped us make an informed…read moredecision without persuasion. Dude was a real pleasure to work with.

We all know car dealerships and salespeople are not known for their overall honesty but Chuck…read moreStevens Chevrolet Staff takes the cake, from the top to the bottom they would rather climb a tree to tell you a lie rather than stand on the ground and tell you the truth.. I won't bother you with a long story that cost me hundreds of dollars out of my pocket and I'll never get back, but I highly recommend avoiding this particular dealership.. I used to know the owner Chuck Stevens about 15-18 years ago and he was one of the greatest persons I've had the pleasure of meeting.. I doubt very seriously he knows about all the bs going on there or I'm sure he would fix it if he did. Stay away from this place!! After reading more reviews from this and other sites I see it's a regular thing with them.. Last thing.. One of the five star reviews this dealership has is a fake review by an actual employee,,, and I know this because the person used the same fake name with me at the dealership.. I even had them stored in my phone by the fake name they gave me until I found out that wasn't even their name.. Why lie about your name to a potential customer?? Makes no sense

Terry Thompson is by far the best dealership around. I live in Jackson Alabama and this has been my…read morego to dealership since 2014. I've purchased 3 trucks from Terry Thompson and each time used the same salesman Cliff Stapleton. I will contact him by phone to discuss what I'm looking for and each time he's had what I needed and also gives me the best price. I'd recommend Terry Thompson to anyone and also recommend contacting Cliff Stapleton for your best deal.

Absolutely worst service I've ever had in my life, I have 3 free oil changes left at this location…read moreand I will not be using them. I would rather pay then ever visit this dealership again. Waited over 10 hours for an oil change and diagnostic.. wish there was a zero star rating

I was heartbroken when my 2015 Toyota Camry was totaled, but I had already been thinking of buying…read morea new car anyway, so I quickly started looking at cars online. Feeling overwhelmed and somewhat lost with all of the different choices and dealers, I turned to my boss of 20 years - one of the most honest and fair people I've ever met - for advice. He IMMEDIATELY told me to go to Andrew's Imports. Not knowing anything about dealerships, I followed his advice, and started looking on their website. I instantly fell in love with a gray Lexus IS 250. I was a little dismayed at first, because I know Lexus is a high-end brand, and I didn't really want to go broke on a vehicle. But then I saw the price listed online, and was astounded that the car was in my price range. After a phone call with Andrew, I felt totally comfortable, as he was friendly (but not overly so - in that fake way that some sales people can be, and I don't say that lightly, because I'm in sales, too!), was super knowledgeable about the car, and he set me up for a test drive that Saturday. Driving the car just made me love it even more. At the dealership, Reggie was amazing! He was super sweet and funny, just felt like he and I had been friends forever, and made me feel even more comfortable. He was able to get all the paperwork and everything arranged really quickly, and always responded to my bazillion texts in a timely manner. The day I went to sign everything, I sat down with Lisa. She was amazing, too! Lisa explained all of the documents before I signed them, and answered every question I had. She was the BEST! I actually enjoyed sitting in her office talking to her. I am not even slightly kidding when I say I would be personal friends with everyone at Andrew's Imports. One thing that may be silly, but definitely gave me the warm fuzzies, was the day I was signing the papers, the office workers had found a stray kitten, and it was wandering the office playing with everyone as they tried to find a home for it. That tells you SO MUCH about what kind of people they are. So now, I'm driving a car I love, that I didn't pay out the nose for, with fond memories of everyone at Andrew's. I will definitely be back when it's time to buy another car, which will probably be soon, as I have three teenagers! I can't state enough how positive this experience was. I was tentative about dealing with car lots, because so many times, you have that sinking feeling that they are scamming you in some way, or trying to screw you over. I never once had that feeling here, and in fact, felt the total opposite way. This place really cares about its customers and their satisfaction and it definitely shows!

**Service Department Review**…read more Imagine moving to a new city and three weeks after the move, hubby's car decides to overheat at red lights and loses its entire mind! Well, that's what happened and of course, being new to town-- we had no clue where to turn and needed immediate help. (Preferably, without being raked across the coals!) Not one, but TWO recommendations from the hubby's office sent us (literally) running into Andrew's arms, and bracing ourselves for a decent report. Just as described, Andrew's took great care of us. Reggie helped us originally and offered great customer care. Andrew's replaced the necessary sensor and a coil of some sort (don't make me talk car parts, I'm not classically trained), graciously offered us a loaner (we couldn't accept and used my car), washed hubs' car, AND quoted us a truly reasonable price (and by reasonable, I mean I didn't get the urge to cry)-- just went above and beyond! Fast forward-- We've now returned 2 times for regular maintenance and checks since our arrival, we've recommended Andrew's to a friend, and the level of service continues to exceed expectations. My last visit to the lot had me strongly considering buying one of their gorgeous cars that I can't afford, but the hubs pulled me away before any real damage was done! Andrew is the best, truly helped us, and now we're in it for the long haul! Also, doesn't hurt that he's a South Alabama supporter. All in all, our money and our vehicles are safe at Andrew's Imports! Now, about that car...

My 20 year old Jeep had an oil leak on the transfer case. It also lives in a garage since it has…read moreno top. They arranged for me to drop it off and pick it up same day so it would not sit outside. I supplied the parts, because that would take time to acquire, (just seals). They completed the seal change ( having to remove the transfer case) same day, very reasonable price. Very compentant guys, will use again.

Brought my car here to see about a squealing problem I'd been having. Despite staying busy,…read moreconsistently having cars serviced on a regular basis, Franklin managed to work me in. I was able to drop off my car just two days after I called them. They were very courteous, and my car was serviced within just a few hours. When I picked it up, they didn't attempt to pedal me additional repairs. Rather, they detailed the warranties I had with the fix I was given. To top it all off, price was very reasonable for what was provided. Recommend this place to anyone.

I was so impressed with the honesty and professionalism of AA Transmission. My son and I had come…read moreto Mobile for his baseball tournament and just as we ented town Friday afternoon we started experiencing car issues. I was concerned that we not only would be able to find a place to take us that late on a Friday afternoon but also that we would get an honest assessmment. All these concerns were put to ease with a phone call met with a friendly and reassuing voice telling me to come on in and they would take a look! I arrived at AA Transmission and had the pleasue of meeting Danny, Joe and Kristen. The team had the issue diagnosed and fixed within no time. The issue was minor and they let me go free of charge which I made such an impression on me. They knew I was from out of town and therefore would not be able to be a returning customer (which I would if I lived in town) which speaks to the type of business AA Transmission is.. one of honesty, integrity and impressive customer service! Thank you again for helping me out AA Transmission team!

Highly recommend this business. Great people. Great service. They did not push anything on me.read more

Service and tire rotation was done today, Adam was great, and at the conclusion he briefly…read moreexplained the condition of the car and also sent a video while he was doing a final check. The most professional and customer friendly service I've ever had. ON THE OTHER HAND: I have had other experiences with Dean McCrary Automotive Group, namely their local Ford Service Center near the Mazda service center, those were horrible, 1st time, made an appointment they said they couldn't find an appointment, shop mostly empty and that I would have to come back another time. 2nd time, they completed the service, handed me the bill and pointed to the cashiers office, no explanation or anything, I mentioned this to management and was told the THIS ISN'T CALIFORNIA! PS just check the yelp reviews: McCrary Ford 2.5 stars, Mazda almost twice that amount....good going Mazda

We recently totaled our car that we really enjoyed, so purchasing another car was stressful. Pat…read moreand Maddy were so helpful. They responded quickly and worked with us on price.

They are the best Mercedes-Benz dealership on The entire Gulf Coast. They have an excellent sales…read moreand service department that are always very friendly and helpful.

What a nightmare. They have had our money for almost a month and have not delivered our car as…read morepromised however our car was picked up last week. We literally have 1 car and no end in site.