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    Lakeside Imports

    5.0 (1 review)
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    14 years ago

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    Andrew's Imports - The lot!

    Andrew's Imports

    (23 reviews)

    **Service Department Review**…read more Imagine moving to a new city and three weeks after the move, hubby's car decides to overheat at red lights and loses its entire mind! Well, that's what happened and of course, being new to town-- we had no clue where to turn and needed immediate help. (Preferably, without being raked across the coals!) Not one, but TWO recommendations from the hubby's office sent us (literally) running into Andrew's arms, and bracing ourselves for a decent report. Just as described, Andrew's took great care of us. Reggie helped us originally and offered great customer care. Andrew's replaced the necessary sensor and a coil of some sort (don't make me talk car parts, I'm not classically trained), graciously offered us a loaner (we couldn't accept and used my car), washed hubs' car, AND quoted us a truly reasonable price (and by reasonable, I mean I didn't get the urge to cry)-- just went above and beyond! Fast forward-- We've now returned 2 times for regular maintenance and checks since our arrival, we've recommended Andrew's to a friend, and the level of service continues to exceed expectations. My last visit to the lot had me strongly considering buying one of their gorgeous cars that I can't afford, but the hubs pulled me away before any real damage was done! Andrew is the best, truly helped us, and now we're in it for the long haul! Also, doesn't hurt that he's a South Alabama supporter. All in all, our money and our vehicles are safe at Andrew's Imports! Now, about that car...

    I was heartbroken when my 2015 Toyota Camry was totaled, but I had already been thinking of buying…read morea new car anyway, so I quickly started looking at cars online. Feeling overwhelmed and somewhat lost with all of the different choices and dealers, I turned to my boss of 20 years - one of the most honest and fair people I've ever met - for advice. He IMMEDIATELY told me to go to Andrew's Imports. Not knowing anything about dealerships, I followed his advice, and started looking on their website. I instantly fell in love with a gray Lexus IS 250. I was a little dismayed at first, because I know Lexus is a high-end brand, and I didn't really want to go broke on a vehicle. But then I saw the price listed online, and was astounded that the car was in my price range. After a phone call with Andrew, I felt totally comfortable, as he was friendly (but not overly so - in that fake way that some sales people can be, and I don't say that lightly, because I'm in sales, too!), was super knowledgeable about the car, and he set me up for a test drive that Saturday. Driving the car just made me love it even more. At the dealership, Reggie was amazing! He was super sweet and funny, just felt like he and I had been friends forever, and made me feel even more comfortable. He was able to get all the paperwork and everything arranged really quickly, and always responded to my bazillion texts in a timely manner. The day I went to sign everything, I sat down with Lisa. She was amazing, too! Lisa explained all of the documents before I signed them, and answered every question I had. She was the BEST! I actually enjoyed sitting in her office talking to her. I am not even slightly kidding when I say I would be personal friends with everyone at Andrew's Imports. One thing that may be silly, but definitely gave me the warm fuzzies, was the day I was signing the papers, the office workers had found a stray kitten, and it was wandering the office playing with everyone as they tried to find a home for it. That tells you SO MUCH about what kind of people they are. So now, I'm driving a car I love, that I didn't pay out the nose for, with fond memories of everyone at Andrew's. I will definitely be back when it's time to buy another car, which will probably be soon, as I have three teenagers! I can't state enough how positive this experience was. I was tentative about dealing with car lots, because so many times, you have that sinking feeling that they are scamming you in some way, or trying to screw you over. I never once had that feeling here, and in fact, felt the total opposite way. This place really cares about its customers and their satisfaction and it definitely shows!

    AutoNation Honda at Bel Air Mall

    AutoNation Honda at Bel Air Mall

    (47 reviews)

    My wife and I had a positive experience at AutoNation Honda located in Mobile, AL. This was our…read moresecond car purchase from here, the other visit was back in 2012. The car salesman we used in '12 was no longer employed, so they teamed us up Hussain. He was very easy to work with, once he knew what we were interested in he got keys to two vehicles and off we ventured off into the huge parking lot. He was holding the remote panic button up in the air and waving it like he didn't care! LOL! Once we heard the car horns alarming and lights flashing, we knew where our future car was located. We looked at two trim levels of the same model car so we can compare features (EX-L and Touring). I told Hussain that I read online reviews and countless YouTube videos about this car. So many of them, that I felt like I could be a salesman myself on this car but still had questions about a few features. This is where he excelled, he knew the answers to my questions but also showed me the difference on both cars. You can tell he did his homework!!! We took the car for a short test drive. While driving, we discussed the car but Hussain shared some personal stuff about himself. This was cool.....this made us relax more. The next steps in buying our new car were somewhat painful, but all car dealers do the same song and dance. The white shirt guys(managers) walked back and forth from the big glass room in the back of the showroom wheeling and dealing with my wife and I. What secrets are said in this room? Why are they so special? After several price exchanges with the white shirt, I was somewhat discouraged and ready to leave and not buy anything. Mostly because I didn't want to waste an entire day doing this....Just save us time and give me the lowest price up front!!!!!!! After an hour of price arm wrestling we decided to buy. The car we purchased was detailed and "delivered" to us. Hussain helped my wife setup everything in her car. This included Apple Airplay, remote start features, and explained the lane keep assist, front collision avoidance in greater detail. He also made sure we were legal and posted our 20 day temporary tag on the back window. He once again asked if we had anymore questions before we went on our way. I removed the one star for the typical price arm wrestling that went on with the sales manager (Greg). I truly hate this process and always dread buying a new car because of it. Also the white shirt was somewhat nice to begin with, but come to think about it he never congratulated or thanked us on buying the car once we agreed. He was in it for the money only.....Shame on you! Luckily you had a good support group around you and the internet, to help sell the car. The true highlight of this visit was Hussain and John the finance department manager. Both were very genuine in their actions and made our visit a good experience! I would purchase another vehicle here, but let's hope that's another 7 years away. Maybe by then everyone will just the pay the same price!!! Thanks

    Their service department doesn't communicate! I will 100% go back to Toyota just for the service…read moreafter the sale

    Skco Automotive - SKCO Automotive, 
Your Local Preowned Superstore

    Skco Automotive

    (26 reviews)

    Had a great experience purchasing my Nissan Kicks (2021) from SKCO! We got an excellent deal on the…read morevehicle with stand-out support from their staff. Delivered directly in front of our home (from AL to TX) in excellent condition and at an extremely low mileage. This is my second time purchasing from this dealership. Previously, I perused their newly constructed complex and found the dealership to be both clean and modern on the inside. Overall: 10/10 I'd strongly recommend looking to purchase here!

    DO NOT PURCHASE A CAR HERE!! We purchased a 2017 Cadillac ATS. The radio did not work and we were…read morerepeatedly told during the test drive that ANYTHING wrong with the vehicle would be fixed by them. Let's discuss the financing really fast before we get into all of the issues with the vehicle. We were told we had a 13% interest rate. We got the paperwork MAILED TO US they would not give it to us there- and suprise we had a 29.99% interest rate. Wtf! When we discussed this with them on the phone after receiving the paperwork we were told that the interest rates were just high rn and to come back in 6 months to refinance and they promised it would be no issue to get us a lower interest rate. They also financed us through a predatory finance company called Santander which was not the one we were supposed to go through. They will literally finance you through whomever gives THEM the most money for the car and not what is best for you as the customer. We bought the car. The next morning-NOT EVEN 12 hours of having the vehicle the check engine light came on. I immediately called and since it was a Saturday I was told it would have to wait until MONDAY when the actual techs were in. Imagine my surprise when MONDAY morning I call the person that sold me the vehicle, Ryan whom during the purchasing said he would be there for us with this vehicle- told us that he just "sold the car" and that we would have to work with the maintenance dept to get it looked at. It took forever to get the car looked at. We had a previously scheduled appt for the radio. The radio was fixed- THATS THE ONLY DAMN THING EVER TOUCHED- while there we told them the light was on and we were having major issues with the car. The check engine light was on, the transmission was making a weird shutter, and the tires were making a weird noise. They refused to look at it and told us another appt would have to be made. Two weeks later we take the car to the appt for the check engine light. Come to find out it was a shutter system on the front of the car. They told us it was fixed and all they did was CLEAR THE CODE. The next morning I left for work and the light came back on.-surprise. We had also mentioned an issue/shutter with the transmission in the car. We took it back as the light was back on and told them about the transmission. They "reprogrammed" the active shutter system and said nothing was wrong with the transmission and they drove it and didn't feel the shutter. I had reset my mileage before dropping it off and they literally drove the car 3 miles. After leaving this appointment and yet again being told nothing was wrong the light came back on. I was extremely worried about my vehicle and was getting the run around from Skco and it was taking WEEKS to get any appt and nothing was being done so we took it to another shop. My back wheels were about to FALL OFF. The back axels were about to come out of the rear end. Every single bolt was loose and backed out. That was the big reason for the noise/vibrations we were feeling but Skco couldn't feel. We also had them look at the transmission so see about the shutter and Cadillac said the transmission was going out and we could flush it to try and help lessen the shutter- again Skco said nothing was wrong with the transmission. THOUSANDS OF DOLLARS ON A CAR WE JUST PURCHASED. SKCO REFUSED TO ADMIT ANYTHING WAS WRONG AND GAVE US A CONTINUAL RUN AROUND. Fast forward a few months later the transmission fully went out and it was $7,800.00 to rebuild or $10,000 for a new transmission for a vehicle we financed at $18,000. I also had to stack the negative equity onto a new vehicle as I was stranded and was going to loose my job. The new company we bought the vehicle through has been a DREAM. I can call my sales associate for ANYTHING and he always answers and does anything he can do help. I HIGHLY RECOMMEND MULLINAX FORD. Mr. James Hankins is absolutely an angel and will get you taken care of. I even have his personal cell phone number! Save yourself the trouble and do not purchase anything here.

    Lakeside Imports - usedcardealers - Updated October 2026

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