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    Carvel Motors

    5.0 (1 review)
    Open 8:30 am - 6:00 pm

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    8 years ago

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    Springhill Toyota - Corrosion

    Springhill Toyota

    (32 reviews)

    Well, strike 2 on the parts department. Changing oil on the fleet this weekend, checked on line for…read moreparts prices as would prefer OEM over after market. Looked online for part numbers and prices. WOW filter for the truck is less than 5 bucks. I can get both the Toyota and Lexus filter here, as well as the oil priced fair. Didn't complete online purchase as I will just stop by and get them while I am on that side of town, no need for delivery. Dude behind the counter let me know that price is online only, OK so, I will just complete online purchase and be done. No not possible, on Saturday online purchase won't be completed in the system, gotta wait until Monday. Really? What kind of bullshit is this? I gotta wait 2 days for the online price discount to save a whopping 2.05? No problem, I will just go get a filter somewhere, anywhere else. FYI I spent 15 bucks at auto parts store. This online price point to drive business to the door just blew up in their face, as you can tell I will spend 3 times the money to do business elsewhere. I suppose customer service has left the building COMPLETELY. I would hate to think I lost a customer over 2 bucks because I am sure they spend more than that on advertising to get a shot at selling a truck, but what do I know? I would have given the damn filter to a customer to "earn" the opportunity to sell a vehicle, but I am in sales and make my living in commission and I didn't mention my upcoming purchase potential because that's not how I do things. I am not trying to get anything for free, just the advertised price every Toyota dealer in the state post. I am certain these clowns will see me as the problem since I keep trying to do business with them and they just don't want my money. Ya'll do realize that I buy cars for these parts right? The truck has 98k on the clock and will get traded before it rolls 100 'cause that's where I take the next depreciation hit. Oh so that's why I wanted a OEM filter, looks better to trade with that in place I expect. Side note, my dealer I purchased this from has changed hands and my contact there is now gone, so I am seeking a new dealership to call home for Toyota purposes. Guess who it won't be? Oh well I will give Palmer's a shot next weekend to trade me into a new truck.

    I purchased a new lifetime battery 3 months ago and had to have my car jump started afterwards. I…read moremade an appointment to have the battery checked. Sat there for my usual 2 hours only for them to tell me the battery was good. He recommended that I returned to have my alternator checked. I'm past pissed off because that could've been done during those two hours!! All of my service has been done with Toyota!!!!! Everything including tires and oil changes. Only after I popped the hood did they really clean the battery which had corrosion to it. The service has gone to pure trash. Makes me Never want another Toyota

    Skco Automotive - SKCO Automotive, 
Your Local Preowned Superstore

    Skco Automotive

    (26 reviews)

    Had a great experience purchasing my Nissan Kicks (2021) from SKCO! We got an excellent deal on the…read morevehicle with stand-out support from their staff. Delivered directly in front of our home (from AL to TX) in excellent condition and at an extremely low mileage. This is my second time purchasing from this dealership. Previously, I perused their newly constructed complex and found the dealership to be both clean and modern on the inside. Overall: 10/10 I'd strongly recommend looking to purchase here!

    DO NOT PURCHASE A CAR HERE!! We purchased a 2017 Cadillac ATS. The radio did not work and we were…read morerepeatedly told during the test drive that ANYTHING wrong with the vehicle would be fixed by them. Let's discuss the financing really fast before we get into all of the issues with the vehicle. We were told we had a 13% interest rate. We got the paperwork MAILED TO US they would not give it to us there- and suprise we had a 29.99% interest rate. Wtf! When we discussed this with them on the phone after receiving the paperwork we were told that the interest rates were just high rn and to come back in 6 months to refinance and they promised it would be no issue to get us a lower interest rate. They also financed us through a predatory finance company called Santander which was not the one we were supposed to go through. They will literally finance you through whomever gives THEM the most money for the car and not what is best for you as the customer. We bought the car. The next morning-NOT EVEN 12 hours of having the vehicle the check engine light came on. I immediately called and since it was a Saturday I was told it would have to wait until MONDAY when the actual techs were in. Imagine my surprise when MONDAY morning I call the person that sold me the vehicle, Ryan whom during the purchasing said he would be there for us with this vehicle- told us that he just "sold the car" and that we would have to work with the maintenance dept to get it looked at. It took forever to get the car looked at. We had a previously scheduled appt for the radio. The radio was fixed- THATS THE ONLY DAMN THING EVER TOUCHED- while there we told them the light was on and we were having major issues with the car. The check engine light was on, the transmission was making a weird shutter, and the tires were making a weird noise. They refused to look at it and told us another appt would have to be made. Two weeks later we take the car to the appt for the check engine light. Come to find out it was a shutter system on the front of the car. They told us it was fixed and all they did was CLEAR THE CODE. The next morning I left for work and the light came back on.-surprise. We had also mentioned an issue/shutter with the transmission in the car. We took it back as the light was back on and told them about the transmission. They "reprogrammed" the active shutter system and said nothing was wrong with the transmission and they drove it and didn't feel the shutter. I had reset my mileage before dropping it off and they literally drove the car 3 miles. After leaving this appointment and yet again being told nothing was wrong the light came back on. I was extremely worried about my vehicle and was getting the run around from Skco and it was taking WEEKS to get any appt and nothing was being done so we took it to another shop. My back wheels were about to FALL OFF. The back axels were about to come out of the rear end. Every single bolt was loose and backed out. That was the big reason for the noise/vibrations we were feeling but Skco couldn't feel. We also had them look at the transmission so see about the shutter and Cadillac said the transmission was going out and we could flush it to try and help lessen the shutter- again Skco said nothing was wrong with the transmission. THOUSANDS OF DOLLARS ON A CAR WE JUST PURCHASED. SKCO REFUSED TO ADMIT ANYTHING WAS WRONG AND GAVE US A CONTINUAL RUN AROUND. Fast forward a few months later the transmission fully went out and it was $7,800.00 to rebuild or $10,000 for a new transmission for a vehicle we financed at $18,000. I also had to stack the negative equity onto a new vehicle as I was stranded and was going to loose my job. The new company we bought the vehicle through has been a DREAM. I can call my sales associate for ANYTHING and he always answers and does anything he can do help. I HIGHLY RECOMMEND MULLINAX FORD. Mr. James Hankins is absolutely an angel and will get you taken care of. I even have his personal cell phone number! Save yourself the trouble and do not purchase anything here.

    Carvel Motors - usedcardealers - Updated May 2026

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