My husband wanted to sell his 2015 4Runner, so we obtained a quote online and scheduled and…read moreappointment to go in and have it appraised. The place is squeaky clean and everyone we encountered was friendly. We dealt with Chris S. and he made the process fast and easy. After a quick text drive, he entered some photos into the database and then did the paperwork. We did have to run home for something that we forgot, but all in all if you don't count that, the process was under an hour start to finish. I can't recommend this enough if you're in the market to sell. They purchased it for much more than Carvana and local dealerships offered!

If you're buying a car from CarMax, do yourself a favor and ask for Joe! I had already found the…read morecar I wanted before I walked in, and Joe made the entire process seamless and stress-free. He had everything ready to go, walked me through the paperwork, and made sure I understood every step. Not only was he efficient and professional, but he was also genuinely kind and helpful--he made what could have been a long, tiring process feel easy and enjoyable. Thanks to him, I was in and out with my Tucson in no time! Car-buying isn't always fun, but Joe at CarMax makes it as smooth as possible. Highly recommend!

My wife and I had a positive experience at AutoNation Honda located in Mobile, AL. This was our…read moresecond car purchase from here, the other visit was back in 2012. The car salesman we used in '12 was no longer employed, so they teamed us up Hussain. He was very easy to work with, once he knew what we were interested in he got keys to two vehicles and off we ventured off into the huge parking lot. He was holding the remote panic button up in the air and waving it like he didn't care! LOL! Once we heard the car horns alarming and lights flashing, we knew where our future car was located. We looked at two trim levels of the same model car so we can compare features (EX-L and Touring). I told Hussain that I read online reviews and countless YouTube videos about this car. So many of them, that I felt like I could be a salesman myself on this car but still had questions about a few features. This is where he excelled, he knew the answers to my questions but also showed me the difference on both cars. You can tell he did his homework!!! We took the car for a short test drive. While driving, we discussed the car but Hussain shared some personal stuff about himself. This was cool.....this made us relax more. The next steps in buying our new car were somewhat painful, but all car dealers do the same song and dance. The white shirt guys(managers) walked back and forth from the big glass room in the back of the showroom wheeling and dealing with my wife and I. What secrets are said in this room? Why are they so special? After several price exchanges with the white shirt, I was somewhat discouraged and ready to leave and not buy anything. Mostly because I didn't want to waste an entire day doing this....Just save us time and give me the lowest price up front!!!!!!! After an hour of price arm wrestling we decided to buy. The car we purchased was detailed and "delivered" to us. Hussain helped my wife setup everything in her car. This included Apple Airplay, remote start features, and explained the lane keep assist, front collision avoidance in greater detail. He also made sure we were legal and posted our 20 day temporary tag on the back window. He once again asked if we had anymore questions before we went on our way. I removed the one star for the typical price arm wrestling that went on with the sales manager (Greg). I truly hate this process and always dread buying a new car because of it. Also the white shirt was somewhat nice to begin with, but come to think about it he never congratulated or thanked us on buying the car once we agreed. He was in it for the money only.....Shame on you! Luckily you had a good support group around you and the internet, to help sell the car. The true highlight of this visit was Hussain and John the finance department manager. Both were very genuine in their actions and made our visit a good experience! I would purchase another vehicle here, but let's hope that's another 7 years away. Maybe by then everyone will just the pay the same price!!! Thanks

Their service department doesn't communicate! I will 100% go back to Toyota just for the service…read moreafter the sale

Just bought a car there. I live in Mississippi about 2 and a half hours away. They left on a…read moreSaturday morning and pulled up at my house around 8:30. Free delivery. My sales person was Janee' Morgan and she went way above what I thought any salesperson could do. 5 star review here for her. Do not hesitate. The purchase was flawless and I love my car. Thank you Janee'

If you want a smooth and easy experience purchasing a vehicle, I highly recommend Enterprise Car…read moreSales. Selecting the vehicle I was interested in, test driving it, being approved for financing, and signing all necessary documents took less than two hours! Janee was personable, genuine, and made the process very easy . Best experience I've ever had purchasing a vehicle!

These guys will change the way you think about buying a car! Nothing like the stereo-typical car…read morelot I was used to before I bought my Mercedes from them. I am definately a repeat customer. These guys can definately help you all the way through the car buying process. It was quality service, through and through.

From the owner: We are a small local used car dealership in Mobile Al specializing in high mileage late model…read morevehicles. We have been servicing the area for over 10 years and strive to have the lowest prices in our market.

Final (hopefully) edit (3). Spoke with Mike, & he said I was clearly the sort of person who…read moredeliberately gives 1-star reviews. He obviously looked into my profile, but didn't look at all the reviews I have given. He told me I should consider giving better reviews for businesses I have interacted with. Well, Mike, I looked at the low reviews you have received, and there is clearly a trend in "had an appointment, was still there for X hours with no communication". After each one, the service manager or Mike responded with "thanks for the feedback, we'll make sure to do better in the future." Clearly, you haven't learned. And to switch the incident around to "Ian leaves bad reviews" is so passive-aggressive I'm not surprised that your employees have no notion of customer satisfaction. He said they had been having technical issues with the video of the inspection, and he didn't know why I wasn't given the evidence of the findings. Maybe it was because they were going to charge me $28 for a cabin filter replacement, even though it had clearly not been inspected - the contents of my glove box were exactly as I left them, and the catch to open the filter compartment is impossible to open. Note that at no point did I ask for a refund - I had written off the ~$150 as a "lesson learned" never to do business with this dealership again. Further Edit (2). Mike's response below claimed he was on the call. He did not announce himself. When the service manager called me, he said he was just returning my missed call/voice mail and was not aware of the reason for my call. Why would a senior manager be (stealthily) on a call if they didn't know I was calling with a complaint? Edit 1. The Service Manager called me and, after discussing the case, said that if I came back in, they would do a more thorough inspection as long as I deleted this review. When I asked if I had heard him correctly, he denied saying it and said he would send me a refund for the inspection. Original review: I had an appointment time at 11am. When I made the call I specifically asked for a detailed inspection of the used Camry I had recently bought. I was told they did a 160 point inspection for $180. I was asked if it was OK that the report was emailed to me rather than hard copy. The person making my booking said that at the mileage I had (125k), they would need to check spark plugs and other 100-125k maintenance items because they couldn't see a maintenance record (previous owner was a mechanic and did his own servicing). I arrived at 10:50 and was told it would take 90 minutes. After almost 3 hours of waiting, I texted the associate, and he came to tell me that he had waited on a senior tech and that he had only just started the inspection. When I mentioned the 11 am appointment time, he said that was just for check-in, not the inspection. If I had been told this at the time, I could have made alternate arrangements. When I finally got the hard copy report (he said he couldn't email it to me) it was only 30 items ($150), not 160, and basic things like the battery test results and the details of axle boot repair were missing. I asked if there were pictures to support the findings and he said no. While I was checking in he took a call from another customer and I clearly heard him say that he had reviewed the video of the service and was able to confirm the findings. This appears to be standard operating procedure, but I was not allowed to see it. As part of my process I uploaded the report to Chat GPT which highlighted the missing items on the report, including the lack of inspection of the spark plugs which I had been promised on the initial call. When I told Daniel I had run it through AI and had some concerns, he walked away and muttered "we don't use AI here". Maybe you should start and achieve better quality inspection results and give your people some customer service training. Needless to say I will not be returning and will let everyone know what a horrible experience I had. Over 4 hours with zero communication, no apology, and snide remarks.

Well, strike 2 on the parts department. Changing oil on the fleet this weekend, checked on line for…read moreparts prices as would prefer OEM over after market. Looked online for part numbers and prices. WOW filter for the truck is less than 5 bucks. I can get both the Toyota and Lexus filter here, as well as the oil priced fair. Didn't complete online purchase as I will just stop by and get them while I am on that side of town, no need for delivery. Dude behind the counter let me know that price is online only, OK so, I will just complete online purchase and be done. No not possible, on Saturday online purchase won't be completed in the system, gotta wait until Monday. Really? What kind of bullshit is this? I gotta wait 2 days for the online price discount to save a whopping 2.05? No problem, I will just go get a filter somewhere, anywhere else. FYI I spent 15 bucks at auto parts store. This online price point to drive business to the door just blew up in their face, as you can tell I will spend 3 times the money to do business elsewhere. I suppose customer service has left the building COMPLETELY. I would hate to think I lost a customer over 2 bucks because I am sure they spend more than that on advertising to get a shot at selling a truck, but what do I know? I would have given the damn filter to a customer to "earn" the opportunity to sell a vehicle, but I am in sales and make my living in commission and I didn't mention my upcoming purchase potential because that's not how I do things. I am not trying to get anything for free, just the advertised price every Toyota dealer in the state post. I am certain these clowns will see me as the problem since I keep trying to do business with them and they just don't want my money. Ya'll do realize that I buy cars for these parts right? The truck has 98k on the clock and will get traded before it rolls 100 'cause that's where I take the next depreciation hit. Oh so that's why I wanted a OEM filter, looks better to trade with that in place I expect. Side note, my dealer I purchased this from has changed hands and my contact there is now gone, so I am seeking a new dealership to call home for Toyota purposes. Guess who it won't be? Oh well I will give Palmer's a shot next weekend to trade me into a new truck.

i bought my 16 year old son a car for his birthday last monday and have no issues. My experience…read morewith buying his car was smooth and easy. Great customer service and 10/10 recommended!

My daughter purchased a vehicle recently like 7 days ago gave them people 4000 deposit and the car…read moreran hot as she were taken it to have her windshield fixed. Then they had the audacity to get smart and wouldn't give her the keys until she payed them400 dollars. Damn ripoff

tamika reed is awesome highly recommend she was very very very sweet very professional very…read morethorough and helped in so many ways!!!!

They lie to you about the down payment told me $2,500 and when I got there they wanted $7,000 never…read morewill I ever buy there and don't get recommend them to nobody.

This is an amazing place to get your next vehicle. No fussing with pricing, their honest and…read morerespectable.

From the owner: Our Customers love the fact that they can browse, ask questions, drive as many or as few as they…read morewant, and never get pressured. We offer high quality, fully maintained vehicles at awesome values. If you buy here, we really appreciate it, if you don't, we're 100% ok with that too. We are no pressure, everyday people, with normal lives. We make it as relaxing and pleasing as we possibly can, and do so with honesty and integrity.

Had a great experience purchasing my Nissan Kicks (2021) from SKCO! We got an excellent deal on the…read morevehicle with stand-out support from their staff. Delivered directly in front of our home (from AL to TX) in excellent condition and at an extremely low mileage. This is my second time purchasing from this dealership. Previously, I perused their newly constructed complex and found the dealership to be both clean and modern on the inside. Overall: 10/10 I'd strongly recommend looking to purchase here!

DO NOT PURCHASE A CAR HERE!! We purchased a 2017 Cadillac ATS. The radio did not work and we were…read morerepeatedly told during the test drive that ANYTHING wrong with the vehicle would be fixed by them. Let's discuss the financing really fast before we get into all of the issues with the vehicle. We were told we had a 13% interest rate. We got the paperwork MAILED TO US they would not give it to us there- and suprise we had a 29.99% interest rate. Wtf! When we discussed this with them on the phone after receiving the paperwork we were told that the interest rates were just high rn and to come back in 6 months to refinance and they promised it would be no issue to get us a lower interest rate. They also financed us through a predatory finance company called Santander which was not the one we were supposed to go through. They will literally finance you through whomever gives THEM the most money for the car and not what is best for you as the customer. We bought the car. The next morning-NOT EVEN 12 hours of having the vehicle the check engine light came on. I immediately called and since it was a Saturday I was told it would have to wait until MONDAY when the actual techs were in. Imagine my surprise when MONDAY morning I call the person that sold me the vehicle, Ryan whom during the purchasing said he would be there for us with this vehicle- told us that he just "sold the car" and that we would have to work with the maintenance dept to get it looked at. It took forever to get the car looked at. We had a previously scheduled appt for the radio. The radio was fixed- THATS THE ONLY DAMN THING EVER TOUCHED- while there we told them the light was on and we were having major issues with the car. The check engine light was on, the transmission was making a weird shutter, and the tires were making a weird noise. They refused to look at it and told us another appt would have to be made. Two weeks later we take the car to the appt for the check engine light. Come to find out it was a shutter system on the front of the car. They told us it was fixed and all they did was CLEAR THE CODE. The next morning I left for work and the light came back on.-surprise. We had also mentioned an issue/shutter with the transmission in the car. We took it back as the light was back on and told them about the transmission. They "reprogrammed" the active shutter system and said nothing was wrong with the transmission and they drove it and didn't feel the shutter. I had reset my mileage before dropping it off and they literally drove the car 3 miles. After leaving this appointment and yet again being told nothing was wrong the light came back on. I was extremely worried about my vehicle and was getting the run around from Skco and it was taking WEEKS to get any appt and nothing was being done so we took it to another shop. My back wheels were about to FALL OFF. The back axels were about to come out of the rear end. Every single bolt was loose and backed out. That was the big reason for the noise/vibrations we were feeling but Skco couldn't feel. We also had them look at the transmission so see about the shutter and Cadillac said the transmission was going out and we could flush it to try and help lessen the shutter- again Skco said nothing was wrong with the transmission. THOUSANDS OF DOLLARS ON A CAR WE JUST PURCHASED. SKCO REFUSED TO ADMIT ANYTHING WAS WRONG AND GAVE US A CONTINUAL RUN AROUND. Fast forward a few months later the transmission fully went out and it was $7,800.00 to rebuild or $10,000 for a new transmission for a vehicle we financed at $18,000. I also had to stack the negative equity onto a new vehicle as I was stranded and was going to loose my job. The new company we bought the vehicle through has been a DREAM. I can call my sales associate for ANYTHING and he always answers and does anything he can do help. I HIGHLY RECOMMEND MULLINAX FORD. Mr. James Hankins is absolutely an angel and will get you taken care of. I even have his personal cell phone number! Save yourself the trouble and do not purchase anything here.