Went in with the intention to buy one truck, came out with Two Gerard Sims got us everything we…read morecould ask for and really took care of us. Wasn't excited with one of the finance people who I felt wasn't looking out for our best interest but again Gerard Got us back to the original finance guy Steve and we left with numbers we were happy to work with. I wasn't a fan of issues with another employee lying about Gerard being in on a day he was on vacation wasting our time having us wait for him but left happy with the outcome of getting the services I needed for my truck We did run into some issues with the title transfer for one of the vehicles we traded in but was very surprised when the owner called us to let us know he was working on it himself and with his help we were able to get it resolved very quickly I neeeded step bars put on both trucks because unfortunately I'm short but again Gerard came threw with helping us find the most cost efficient bars that would look great for each truck Both me and my husband are super happy with our purchases we really feel like we got the best deal So if your needing someone reliable I'd definitely ASK FOR GERARD SIMS he's the best one there to look out for you

Absolutely worst service I've ever had in my life, I have 3 free oil changes left at this location…read moreand I will not be using them. I would rather pay then ever visit this dealership again. Waited over 10 hours for an oil change and diagnostic.. wish there was a zero star rating

How do you thank someone for helping you realize a goal you've set for yourself, and worked hard to…read moreachieve. The staff here, Been and Gayle were an amazing team, who went far and above what I would consider customer support from a car dealer. Their Christian values were evident as they walk me through the car buying process.. Never again will I nor my kids buy from anywhere else. I am truely satisfied, and highly recommend doing business here .

From the owner: We have been serving the Gulf Coast Exceeding our customers expectations since 1998. Locally Owned…read more& Operated. We work by appointment.

DO NOT RECOMMEND - BUYER BEWARE…read more We bought a 2021 Hyundai Palisade from Sandy Sansing Ford & Lincoln in Daphne, AL about 5 months ago, along with the highest warranty they offer, because we needed a safe, reliable family vehicle. Last week the car started acting up. Day by day it got worse, and now the engine sounds like it's knocking / about to sling a rod. We immediately scheduled the earliest service appointment they had (Monday the 12th). By Thursday the 8th, the vehicle clearly wasn't safe to keep driving, so I called to see if we could bring it in early and get a loaner. I was very clear on the phone: * The car is in my boyfriend Gavin's name * He could not take off work (10-hour welding days near Mobile) * I would be dropping the vehicle off for him * I asked if that was okay -- and was told YES So I found a babysitter for our 7-month-old, drove an hour to the dealership, switched over my baby's car seat and belongings, signed paperwork, and was handed the loaner keys. Only AFTER all of that did they look at my license and say I couldn't drive the loaner because I'm not 21. Annoying? Yes. But I understood. So I asked the most logical question: Can Gavin come get the loaner since it's HIS car and HIS warranty? Answer: NO. They then told me: * Gavin couldn't get the loaner either * They weren't giving us a loaner at all * And because we "have another vehicle," it wasn't their problem To top it off, the loaner manager and a manager both told me this was "all my fault" because I supposedly misspoke -- even though everything I said was approved over the phone and I never once said I would be driving the loaner. Their solution? Take all my things back out Put my baby's car seat back in Get into a knocking, unsafe vehicle Drive it an hour back home All after paying good money for the vehicle and paying extra every month for the top warranty. We are a working family with a baby. We bought this SUV for reliability and peace of mind -- not to be blamed, dismissed, and stranded because of poor communication and zero accountability. If this is how Sandy Sansing treats customers AFTER the sale, imagine how little they care when you actually need help. We bought a family vehicle -- not a lifetime of excuses. please share !

I am extremely disappointed in the Sandy Sansing Ford dealership in Daphne, Alabama. We live in…read moreFoley. We purchased a 2025 Ford Ranger Sport on November 29. Within the first 70 miles the check engine light came on. We messaged our salesperson, Jason Findley, to let him know what was going on. He asked if we could come back to get it checked out and we agreed since we had to come back anyway for the water bottle and garage door opener we forgot. Since it was difficult to find where to plug the computer in to get the code and the service department was closed, we agreed to come back on Monday, December 1. My wife could not come back due to her work schedule so I showed up at 8:15 am on Monday. When I arrived I told Jennifer Buck in the service department that I was there to get my brand new truck looked at because the check engine light came on at 70 miles the day we purchased it. I immediately was met with an attitude and was told, "Well you need to take this to the other side." First off, what other side? I reiterated that this vehicle was purchased a couple days ago and I needed my brand new vehicle's check engine light looked at and resolved. She asked if I had an appointment. I stated again I just bought this vehicle on Saturday and I would like assistance. After gathering info, I was told it will be awhile and to have a seat. Reminder, I arrived at 8:15 am. Fast forward to 11 am, I was still waiting without any sort of updates. I was trying to be patient and understanding that the shop was probably busy. My wife texted me and said she got a text that the wait was estimated to be until 5:30 pm. My wife had to call three times before getting something other than voicemail. When my wife got Jennifer Buck on the third call she inquired why it was taking so long and said the dealership needed to provide a loaner or an Uber to get me back to Foley. Jennifer informed my wife that the dealership does not do loaners. As soon as Jennifer got off the line with my wife she instantly headed to the garage to check on my truck. At 11:11 am I saw a guy under the truck. I saw the mechanic pull what looked like an oil or fluid catch pan out from under my truck. Apparently the oil pressure switch had to be replaced. Come to find out, there was a loaner waiting for me at 9 am. A loaner supposedly the dealership does not do. Why was I not told there was a loaner? I had to rearrange my entire work schedule and morning to wait almost four hours for 30 minutes worth of work. I was given the keys to my truck by Jennifer and told I was good to go. I said ok but where is my paperwork for the service done? I was told the paperwork was not finished. I told her I was not leaving until I get paperwork. I was then told the mechanic is at lunch. I said I would wait. The mechanic who was standing next to me and Jennifer rolled his eyes. I told him I was not sure why he was rolling his eyes and he can walk away. I need my paperwork. After 20 minutes I got the paperwork from the sales manager in the finance department. This is the worst service we have ever received from any Sandy Sansing dealership. I am disappointed to be honest. I expected better customer service than what I received. To spend so much money on a vehicle just two days prior and to be treated poorly for an issue that was no fault of my own is ridiculous. The ball was dropped. Btw. Everyone else was great, our salesperson Jason was great

We were visiting from Texas and stopped in to at the Rav 4 Hybrids. Shannon Josey was our…read moresalesperson and she was so patient with us as we changed our minds and decided a Highlander might be a better fit. The deal was fast and fair, and my Highlander was delivered to me in TX within the week. I am very happy with the salesperson and would recommend Shannon to my friends for a great experience

I had a great experience purchasing my car from the dealership, thanks to Lena Ibrahim. She was…read moreprofessional, knowledgeable, and genuinely cared about helping me find the right vehicle. Lena answered all of my questions, made the entire process smooth and stress-free, and never made me feel pressured. Her excellent customer service and attention to detail made buying a car an enjoyable experience. I highly recommend asking for Lena Ibrahim if you're looking for a great car-buying experience!

Kameron did a great job with the new car purchase. He was with us every step of the way and…read moreanswered our questions with ease. Yes, he's young, but has a great spirit. The team overall was a pleasure to work with.

Service department used to be good but it's a complete joke now. I've used them for every service…read morefor my car. I also purchased my tires from them. They were covered by a 65,000 mile warranty and needed to be replaced after about 30,000 miles. I scheduled an appt via a service adviser to have the tread depth checked to get the warranty process rolling. When I brought my car in, they couldn't find my appointment. I finally got my car checked in with a service adviser and he told me it would take about an hour. Two hours later, that same adviser called me because he had no idea why my car was there. I finally picked my car up several hours later and was told he'd call me to let me know how the tire inspection went. Never heard from him. I left several voicemails and never got a call back. I finally went to Discount Tire and they took care of all the warranty stuff even though my tires didn't come from them. They got everything done in a few hours and now I finally have my new tires. I won't be using Eastern Shore Hyundai service ever again.

Was told I was approved with no money down by Randall and Lebaron..was turned over to Kala and…read moreCalvin. Looking for a used pick up. Was told cheapest was 36k. Too much for me. Calvin said he could get Chevy Cheyenne all day every day. 2 weeks later I still ha e no vehicle. Cannot get phone calls returned. Left msg twice with Randall voicemail. Calvin acts like he could care less about helping me. Finally said I would consider a SUV, still have not heard back from anyone. Calvin said he would call me back. He didn't. Extremely disappointed.

You should check into your employees background further, they are shady. I wouldn't buy a car from…read morehere knowing my personal information is not safe.

This GMC dealership is first class. From the time I inquired online I was called then set up an…read moreappointment to view my Yukon XL AT 4. Brought in my trade and got price I wanted on trade and wonderful deal on my new Yukon. Dennis was absolutely fabulous and went to big guy to personally discuss my deal. Antonio in financial department set up great bank got the deal done. In 3.5 hrs drove away. I highly recommend Tameron. Dave Z

The repair shop:…read more Let me start out by saying the people that work here including the manager Nick Smith are wonderful people. They would do what they can to make your visit as painless as possible. Sometimes it takes a little longer in the shop then I would like but the end product is that you won't have to come back for the same problem. Double check the work they do because they have been found to miss small items. They quickly resolve any issues that you may have. I only give them a four star rating because of the cost and the time it takes to get it right! Thank you Nick for all our your help and time, making my visit a lot more painless than it could've been. I will continue to recommend you and your team for a job well done.