Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!

Wasted my time. Wasted my money. Disorganized. Rude manager. Take your business someplace else.read more

I have used Precision for several years for both my cars. I always got oil/lube…read more changes, in the course of which they noticed oil leaking under valve cover. I got the gasket replaced for a very competitive price. Recently I had spark plugs/coils replaced and they let me buy my own quuality parts and they installed them without an upcharge. Just the labor from the standards book. They have done several other smaller mechanical jobs as well. All done timely and well. I further commend Jake and his front office staff for what is top notch courteous service. I find this shop an invaluable asset as a Senior who relies on the car (s) (including one semi vintage). I used to do minor repairs but time and lack of work space take a toll. I rely on Precision and commend them highly.

The service was fast. They also had the cabin air filter in stock for my car. These were all good…read morethings. They are knowledgeable about oil changes and Gabriel tries very hard. There was a slight mishap when pulling out of the service bay and they ran over the safety cone. However it didn't do any damage. They were apologetic and even put on my receipt that it happened and I could take my car somewhere to be looked at independently. They have my trust and we even brought our other car back a couple of days later to be serviced.

We stopped in today for an oil change. I have to get the synthetic oil, which is ridiculously…read moreexpensive, but I don't have to get my oil changed as often so I guess it all works out. There was no wait when I pulled in and the friendly employees changed my oil right away. They also checked the other fluids in my car and topped off the windshield washer fluid. They checked my air filter and told me I didn't need a new one. Yay for honesty because I would've never known the difference! They also replaced one of my tag lights for an additional $8. My total bill was about $80, including that $8 light, which is still more than I pay at the place I normally go to, but not enough to really make a difference.

I very seldom write reviews. I have been to this place a few times. The service is good but here's…read morethe issue. They now charge $10 to remove the skid plate. Gotta be kidding me. Looked at my other invoices and no such thing. Also I was told the charge was $81. Wow. I said well I have a $20 coupon. So if my math is right $20 from $81 equals $61. He came back with $71.27. I have never paid that much before. I am not cheap but don't try to scam me. He said well I took $5 off before that. Geez come on. Why didn't he tell me that before I was given the price and then asked him about the coupon. Anyway, they nickel and dime you to death. It's the principle of the matter. I'm not stupid Express Oil. I called another place and she said oh it will be $57. Wish I had known that.

Great oil change service, there friendly and efficient and helpful. They try to accommodate you if…read moreyou need repairs and there fees are reasonable.

Very satisfied. Joshua was very informative and helpful. The coupon was very helpful as well.read more

They loosened the cover on the bottom of my car because Honda "always uses power tools and they put…read moreit on too tight" and I barely made it to my neighborhood before 2 screws fell out and the cover was scraping along the pavement. They did the same thing to my husband's truck! Also, when the guy told me not to get the basic oil because "it will tear your car UP".... why do you even offer it then...? Terrible

Worked with Austen for planned brake maintenance. Very helpful and informative…read more I would recommend using them for automotive and light truck repairs and service.

We were on the road on a Sunday when we had a blowout just north of them on I-10. They fit me in…read moreimmediately and didn't bat an eye when I mentioned we had our two dogs with us. We waiting in the lobby for what took less than an hour to get a new tire on. Excellent service, and I appreciate their friendly and timely attention.

So thankful to have the answers i did going to them after dealing with a different shop the…read moreprevious week. quick service and made me feel comfortable, acknowledged. and understood my concerns.

Joe went far above and beyond. I was shocked that he took care of an issue that many other Pep boys…read moregave me the run around over. Thank you for valuing my business and honoring my warranty - joes a stand up guy and I will come to Daphne Pep boys in the future when I need service

**UPDATE (October 13, 2025):** Mavis Tires & Brakes in…read moreDaphne followed up with me promptly after my complaint. The manager, Brad, called, explained the situation, and offered a service voucher to help make things right. He was professional and respectful on the call, and I appreciate that they addressed my concerns quickly. While the price difference wasn't completely refunded, I'm satisfied with the response and their effort to resolve the issue. Overcharged and pressured for repairs I never requested I went to Mavis Tires & Brakes in Daphne, AL for a basic tire and oil service after being quoted $321 "out the door." When I picked up my vehicle, the bill was over $100 higher than the quote. Staff blamed a "call center mistake" but refused to honor the original price. They also printed a repair estimate for nearly $5,000 worth of additional work that I never asked for, claiming someone had "verbally authorized" it -- which was completely untrue. On top of that, parts of the job were incomplete when I got the vehicle back. They didn't put spare tire back under my vehicle like I asked and no oil change sticker was applied or updated. I've contacted Mavis corporate about the overcharge and false authorization, and I've filed a complaint with the Alabama Attorney General's Consumer Protection Division. Be careful here !! You might be paying for more than you get!!!

They told me they could patch up my tire and there would be no wait for $30…read more Two hours later I come out to find that they have my car on a lift and every tire off. They tried to upsell me on some other work that I didn't ask for. When I complained they said it was company policy to do a full diagnostic. I am on a road trip and need to get back on the highway. I did not permit them to do a full diagnostic. Steer clear of these sleezballs.

Been dealing with Jimmy Jones for years. He does good work and will not try to sell you repairs…read moreyou don't need but will alert you to repairs you may need in the future such as brake pads, fluid changes, etc. I once paid in cash and got a call the next day that I had overpaid by $20 and an offer to refund the money. Tells me I'm dealing with an honest man. Doesn't seem to be any repair he can't handle from engine overhaul to oil changes. Wouldn't go anywhere else.

He found the problem with our van, when nobody else could. He was also very reasonable in his…read moreprice. I recommend Jones's auto repair to anyone who needs a great mechanic.

Had 2 tires blow out on our RV , called around and this was the only place that answered and had…read morethem in stock. Got us in and out in 30 minutes for a very reasonable price on name brand tires.

Don't waste your time going here either. Not if you have a nice vehicle. Take it to a reputable…read moreshop that knows what they are doing.