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Ben

Honestly I had really high hopes for this gym but it didn't pan out that way. I've never needed to reach out to management at any gym, even planet fitness, and not be able to get a hold of someone for months on end. The only good I'll say is the women trainers are very nice and extremely up-spirited (Heidi, Kasey, and Michele). They really did make you feel welcome and helped along workouts. The issue is with the owner Ben. I signed up for a year membership, but a few months into the year I had to relocate due to work since I'm in healthcare, my move wasn't planned. I figured I'd reach out to see if there's anything we can do about the contract since I wouldn't be able to use it. I honestly just wanted to ask, and if "sorry we can't refund anything" was the answer, I would've taken it. But I was completely ghosted by Ben who owns the gym. I've sent three emails, called, sent personal texts, and even reached out on social media (an employee suggested I do this, I'd never choose to be this annoying.) I'm also very uncomfortable with chasing people. I'm not the type of person that likes to send numerous messages. So I would wait a few weeks or even a month before I reached out again. I gave benefit of the doubt and thought maybe he missed it. So I reached out to the trainers there and they personally let me know they made him aware of my emails, sent me a picture of a note they left on his desk- but still nothing. It's honestly very unprofessional and frustrating. You can return an email or call, it's not that hard. You can let your clients know that you're sorry you can't do anything about it and not have them spend months trying to contact you. I went to the Yelp reviews and saw that many people had the same issue, I guess it's my fault for not reviewing that prior to signing up. Upon reading the Google reviews, I noticed that many of the employees at F45 are the ones leaving reviews as well which is interesting. Anyways, nice trainers, horrible management. I attached my email just to show how forthcoming and nice I was. My advice, proceed with caution. Definitely do not sign a year in advance contract because good luck trying to get a hold of Ben when you need to discuss possible changes. I also read that many people couldn't get a hold of him when they wanted to end their month-to month and continuously got charged. Which has prompted me to cancel the card I used and order a new one in fear that I would get a surprise charge once the year ends.

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3 years ago

Love training every day with these guided workouts! The coaches motivate u and make it fun every class! Best imvestment

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I am doing the F45 challenge and I live in SoCal but am traveling to NorCal a few times during the challenge.

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KAI Lagree Studio - inside

KAI Lagree Studio

4.6(52 reviews)
2.1 mi

I recently started lagree earlier this year and have visited a few studios in the South Bay and I…read morethink KAI Lagree Studio is probably my favorite! I've been going through classpass which is nice since I can't quite commit to a membership yet but I've been enjoying it so far! I've only taken classes with Myrissa and she was great at explaining the megaformer my first class and I find her classes to be a great push but leaves me wanting to come back as a beginner. The studio is also very aesthetic and clean which provides the perfect vibe for a workout class. I also love that they offer later classes in the evening like 7:30, 8:30, and 9:30pm - this makes fitting in a workout on a weeknight a little bit easier as long as I have the energy and time. Overall, I've been enjoying taking lagree classes here and plan on taking more classes consistently, hopefully checking out other dates and times throughout the week. Would definitely recommend d checking out KAI lagree studio if you're in the area and want to get into lagree.

I booked an Intro Body class through Classpass. It was the most beautiful Lagree studio I have ever…read morebeen in. All the equipment is brand new, clean, and glides smoothly. The instructor was kind enough to teach us the basics before starting the class, rather than explaining everything in the middle of the session. So far, I haven't struggled much compared to my first experience at another Lagree studio, yet I still struggle with abs. She only corrected my form twice. Luckily, I didn't fall while standing up. I had a bit of trouble hearing her instructions over the loud background music, but I love the playlist since it's all K-pop, lol. Overall, this was a cool studio that has a single-use restroom and a refreshment fridge (must pay in the front) in the cubby area. Once in a while, they host pop-ups from local vendors at the front desk. I would go there often if I worked near Sunnyvale. It would be nice if they opened another one in Santa Clara or on the Milpitas/ North San Jose border, since the classes are always booked easily.

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KAI Lagree Studio
KAI Lagree Studio
KAI Lagree Studio

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F45 Training North Sunnyvale - intervaltraininggyms - Updated May 2026

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