Went for the free trial they displayed. Not actually a free trial if you don't live close you walk…read morein full out their paperwork and then tell you it's $20 a day. Quite disappointing when you're looking for a gym and they advertise it as such.

I am loving Fit Society. The workouts are challenging and fun. The coaches are awesome and the…read moreclasses are different each day so that keeps it interesting. If you're looking to get into shape give Fit Society a try!

Best running classes! Love coming here whenever I'm visiting…read moremy family in Arizona. Instructors are awesome.

Ok, I signed up for a free session outside of Lululemon in the San Tan Mall while shopping a few…read moreweeks back and ended up winning a cup in the process. Yoohoo! I received a notification that I won a free session and decided to act on it as I realize that I'm out of shape and that, Although, I'm a yogi! That yoga is good for stretching the muscles and keeping the mind free of negative energy which Iwill continue. ‍ On appointment day: I drive back to the location where I signed up at, thinking that, my classes were going to be held here but, it didn't take long for me to find that the real studio was actually across the street from the San Tall mall. After calling to ask where everyone was Upon arrival of the new and correct location, which is in a up and coming outdoor strip mall, I noticed how nice Serena is. (FRONT DESK) Serena has a great spirit and professional attitude!!! She, not only, is very nice, she's the reason why I decided to act on the invitation because of her good vibes! She explained to me the rates, process and gave me a tour of the facility. Serena gathered all of my materials id be using from the supply cabinet and set me up on my machine that I would be using. She does a wonderful job at explaining everything and deserves a raise!!! She's your money maker for sure!!! She doesn't pressure you, which makes you want to join. There's nothing like a person who tells you about the business and let's you simmer it in, and think about joining. Serena is the BOMB!!! Side note: I hate pressure sales people(I also did sales for years so I know what it takes to be a top sales person and she has that nitch) as it only makes you want to join in which you end up canceling because you didn't have a chance to really think about it. Serena made it easy, free and flowing SO IF I were to have JOINED I'D STAY because of her love for working there and passion that spills off to being there! The vibes were great! Ok, enough praise for Serena who is a ROCKSTAR! Ashley, our instructor did a great job at pushing me to my potential and by not adding to much pressure, which is a plus! I loved hlAshleys approach while facilitating the class. The workout was intense for first time visit, (on me) but, because I was able to go at my own pace it still hurt. I hurt like hell hours later as my bones felt all of it but, I'm glad that I was able to participate. Sheesh I'm really out of shape! The cons: The music choice should be a mixture of different genres to get that strive even more appealing! I didn't like that Ashley asked me where else do I go to workout and when I mentioned another establishment, she told me that, she was the GM OF IT AND that the establishment closed down! The only reason why I was opposed to this misinformation is because the establishment is a place I was recently at and they only closed down temporarily and not closed down entirely!! Horrible execution at trying to gain my business This type of misinformation is unwarranted and could cause damage to establishments when the wrong information is passed on. Misinformation passed on, about any establishment is a bad rumor to relay. Whenever you ask someone where they work, shop or is an attendee at, it's best to shut your mouth before giving out false information. If came off as a bitter EX "GM" NOT COOL!!! Sometimes it's good to knod and smile! Js‍‍ This method of trying to pitch membership is a turn off to be honest and although Serena had me ready to sign up, Ashley's method completely lost me as an future candidate for joining. In going forward ,I still recommend this gym for a work out as it's s worth it, if you're into finding the perfect setting, location and vibe. Ashley did a good job otherwise, but just needs to be mindful to never slander an ex employer. You've moved on... don't look back! Leave in peace! Character speaks volumes!!! There's plenty of free parking here and healthy food store, restaurants and other work out spots as well....I still recommend STRIDE though. I liked the less than 20 machines and class which gives it a better vibe. Good luck to this location as they continue to grow! Thanks for having me! Please do not swarm me with future emails and invites though. Lol

Very good workout and very nice place and very nice staff…read more 4 stars instead of 5 because the lack of clarity on the workouts. What I mean by that is that a good goal for someone who hasn't done this yet is 10 minutes in the hot room. The staff there didn't really seem to get that there are people who need to start off with 1/3 or even less of the recommended 30 minute workout . They don't tell you that - they treat everyone the same . If you never worked out before - just try to do a 10 minute workout and you will have done an A+ job. Other than that - great place to workout .

Terrible customer service . Got signed up with jasmine a few months back . I had no clue how this…read moreplace worked . It smells horrible too . Tried to cancel recently and was just a headache ! I highly don't recommend .

I LOVE THIS GYM. I've been a member for 2 years and with the expert guidance from Carter and Rick,…read moreI have lost over 125lbs and added some muscle too. The gym is always spotless and very well set up. Members and staff are like family! No judgements or BS. Don't waste your $ going to those large gyms.

This gym is awful…read more The equipment is good but it's always empty and has no energy. I asked to cancel but they told me they would only do in writing. Horrible customer service. Stay away from this place.

Natasha is EVERYTHING! She brings so much heat and motivation to HotWorx. Her energy is contagious,…read moreand she knows exactly how to encourage you to push through the workout. Every session feels empowering and uplifting because of her.

Honestly I didn't think I would like the heat with my workout but it is AMAZINGLY different with…read moreless time-I'm a busy mama lol- I feel sore after, I've been getting toned already, and I've only been going like once or twice a week for the past month!! Plus the place is beautiful. My first time there made me sign up immediately. Highly recommend this to everybody!

The hours are sucky and not for everyone. Very limited choices. I'm sure this is because…read moreattendance is limited because the hours and parking. The parking lot is a hot mess to park in.

I did the 2-week trial here (made it to about 7 or 8 classes i think?) and had a really good time…read more The trainers are all super nice, positive people. They are very helpful and make sure you're doing the exercises correctly. They also change it up all the time so that you're not bored or doing the same thing over and over. It's a good HIIT workout, and I always burn at least 300 calories in the 40 minutes of exercise, which is great by my standards. I would have given this place 5 stars, but then something happened (I thought about 3 stars but thats not fair to the rest of the employees). Toward the end of my 2 week trial, I took a look at my finances and even with the discount, it just wasn't doable. This place is expensive (more than other HIIT gyms Ive been to in the past) and being that I am not rich, I just can't make it work with upcoming bills, car repairs and everything else I have going on. When I called and spoke to Sunny, I explained to her that I unfortunately needed to cancel for now. She asked for any feedback for the program and I told her LOVE the classes, but I just can't afford it. She then said, in an incredibly rude tone, "did you know that before you signed up to take our free classes or did you just figure that out now?" Honestly I was shocked. It was so rude, it really hurt my feelings and it felt like she was accusing me of being a scammer or something. I would hate for anyone else to feel this way should they have to cancel. Also because of this I will not ever return, even if I could afford it. It was unbelievably rude. I shouldn't be made to feel bad for giving something a shot and just not being able to afford it. Guess I should have lied and said I hated it or something.

Ever changing workout that gets great results! It has become my second home, fantastic people…read moreeveryone cheers you on as you progressively get better at the exercises! Great warm ups and cool downs, have not gotten injured or been seriously sore ! Love it!

From the owner: Welcome to D1 Training, the place for the athlete. D1 is an elite training facility for anyone with…read morea fitness goal. Whether you are an adult looking to get fit and gain strength, a collegiate athlete with your eye on a pro league, or an aspiring athlete as young as 7, D1 programs deliver! Our results-driven adult programs and outstanding scholastic programs equip our expert coaches to help any individual. Backed by decades of science and experience, D1 Training offers age-appropriate, prescription-based programs, specialized facilities and equipment designed to power you to your goals.

Best workout ever! Trainers are super friendly and helpful, love being able to just show up and…read moreget an amazing workout without having to motivate myself and decide what to do. It's all set up for you and the atmosphere is fun and motivating! The only workout I look forward to doing as often as I can!

All the coaches they been through all have had amazing personalities. Great job on who ever does…read morethe hiring. I love the workouts and the positive energy. Perfect amount of time for my crazy schedule.

Getting a membership at Mountainside was a really good experience thanks to DJ. He went out of his…read moreway to help me and made everything simple to understand. Super respectful, easy to talk to, and just overall a genuine person. Definitely made me feel comfortable getting started here.

I joined Mountainside Fitness excited by the story. Friendly staff. Smiles. Free towels. Community…read morefirst. That story falls apart fast. I hopped on a Precor treadmill and tried to connect my iPhone. No luck. I asked staff on the floor if there was an app. No one knew. I went home and did a quick Google search. Precor uses the Preva app. Downloaded it. The app immediately asked for a club code. I called the Chandler location. Spoke with two people. Neither knew what I was talking about. I called two other locations. Same result. I finally spoke with an assistant manager. They checked with the general manager. Still no answer. Not a single person knew that Precor even has its own app. That alone was surprising. What happened next was worse. The assistant manager told me to call corporate. I did. The person who answered had clear attitude, no answers, and no idea who could help. I was then given the phone number for a local Precor sales rep. That is not a support experience. That is a handoff. I am writing this from two perspectives. 1) As a club member, this was frustrating and disappointing. 2)As a business consultant, this is exactly the kind of frontline failure I would escalate to ownership. You promote premium equipment, but your staff is not trained on basic features members actually use. You promote friendliness, but the experience felt indifferent, plus corporate attitude. You promote community, but new members are left to figure things out on their own. Mountainside Fitness started with smiles and towels. Somewhere along the way, the smiles stopped meaning much. (P.S. gave two stars because the physical gym is nice, equipment is good. But then again, that is the entry level expectation that every decent gym has. Customer service is the differentiator)

5 Star rating doesn't seem high enough for this review. We…read morehad a slight issue but because of Shad Andreas (the new personal training manager) top-notch customer service skills, fast thinking and his constant communication with me, he came through with flying colors and I was totally satisfied and happy with the outcome. Shad worked hard to make things right and it showed, very much appreciated. What a fantastic decision to transfer him to this facility in Gilbert to "fix" things, he definitely is in the right spot and will go far. During my dealings with Shad last week, I dealt with numerous others that definitely deserve recognition for their patience, helpfulness and just being kind over the phone. Chase was the one answering the phone and wanting to help, good listener and never just transferred me to get me off his line, he truly wanted to make sure I got to the right person. Andrew, the assistant manager is also in the right position, he truly is there to serve MountainSide's customers. Last but not least is Chandler the manager, talk about making things happen for the good of the customers and the follow up is amazing, something you don't find anymore. Tom Hatten, owner of Mountain Side Fitness really has alot of great people at the Gilbert Location he can be proud of. THANK YOU to everyone and thanks to Tom for MSF, great facility !! (The Gilbert location has amazing up to date equipment and can be a model fitness centers for others)

I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.