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Planet Fitness

4.2 (16 reviews)
Open 5:00 am - 9:00 pm

Services - Planet Fitness

Personal training

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Recommended Reviews - Planet Fitness

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Nancy M.

We've been coming to this Planet Fitness for a few months now and I purposely delayed writing this review to ensure consistency in my experience. It's been good. The employees are friendly and helpful. The establishment is well maintained and kept clean. The other patrons are generally courteous. Planet Fitness has 'judgment free zone' signs all over the place and that does appear to be the culture. Plenty of machines and a wide variety of options to accommodate almost any need. Two thumbs up.

Easter egg hunt
Alan V.

Such an underrated gym! Ronda is the best and always helps me out. They are always clean and helpful. I also enjoy the games that they do like this Easter egg one. 5 out of 5 Stars, would recommend to anyone!

Elliptical at Planet Fitness

Joined this past weekend because our old gym let people with only spit guards use the gym and it felt simply commercial. I felt intimidated as I'm not a super jock......at least not any more. :) This location of Planet Fitness is wonderful!! It is immaculately clean with cleaning stations throughout. The machines look brand new. The AP has short videos on what seems to be most or all of the machines .... even a UPC symbol on each machine that you can use with your smartphone so you can get to the instructional video quickly. I don't feel intimidated at all and have started to use the machines after my elliptical workout. The staff are genuinely friendly and helpful. I cannot recommend this location enough!!

Tons of tanning rooms if you're into that kind of stuff...

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Photo of Steven J.
1451
1504
2823

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 7
Thanks 1
Love this 4
Oh no 0

8 months ago

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Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Gym is super clean , staff is always friendly and helpful and best of all, never too crowded!

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
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Photo of Nancy M.
101
1636
3204

4 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0

3 years ago

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Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Andrea D.
197
113
541

3 years ago

Brand new gym and well stocked with great equipment. I highly reccomend this facility.

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Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Don P.
0
132
34

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 1
Photo of L T.
2
78
143

6 years ago

Helpful 3
Thanks 0
Love this 4
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Missy S.
114
53
1

5 years ago

So happy I switched gyms & came here. Friendly staff, nice equipment & not overly crowded.

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Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 2
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Jake was a splendid man! Very helpful! we love him! He's also jacked as heck. Dakota was very sweet and made my day. also very jacked.

Helpful 0
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5 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

Ask the Community - Planet Fitness

Is there a complimentary pass or a way I can try to the club out first?

Hi, Reggie! We'd love for you to come by and try us out with this free Day Pass + free HydroMassage link here: (pla.fit/dphm)!

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Review Highlights - Planet Fitness

There are private changing rooms inside of the locker rooms and because this place is brand new all the equipment and bathrooms are super clean.

Mentioned in 3 reviews

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Mountainside Fitness Gilbert - Exterior

Mountainside Fitness Gilbert

3.8(265 reviews)
2.0 mi

5 Star rating doesn't seem high enough for this review. We…read morehad a slight issue but because of Shad Andreas (the new personal training manager) top-notch customer service skills, fast thinking and his constant communication with me, he came through with flying colors and I was totally satisfied and happy with the outcome. Shad worked hard to make things right and it showed, very much appreciated. What a fantastic decision to transfer him to this facility in Gilbert to "fix" things, he definitely is in the right spot and will go far. During my dealings with Shad last week, I dealt with numerous others that definitely deserve recognition for their patience, helpfulness and just being kind over the phone. Chase was the one answering the phone and wanting to help, good listener and never just transferred me to get me off his line, he truly wanted to make sure I got to the right person. Andrew, the assistant manager is also in the right position, he truly is there to serve MountainSide's customers. Last but not least is Chandler the manager, talk about making things happen for the good of the customers and the follow up is amazing, something you don't find anymore. Tom Hatten, owner of Mountain Side Fitness really has alot of great people at the Gilbert Location he can be proud of. THANK YOU to everyone and thanks to Tom for MSF, great facility !! (The Gilbert location has amazing up to date equipment and can be a model fitness centers for others)

I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.

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Mountainside Fitness Gilbert
Mountainside Fitness Gilbert
Mountainside Fitness Gilbert

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F45 Training Gilbert and the 202

F45 Training Gilbert and the 202

4.7(9 reviews)
2.3 mi

The hours are sucky and not for everyone. Very limited choices. I'm sure this is because…read moreattendance is limited because the hours and parking. The parking lot is a hot mess to park in.

I did the 2-week trial here (made it to about 7 or 8 classes i think?) and had a really good time…read more The trainers are all super nice, positive people. They are very helpful and make sure you're doing the exercises correctly. They also change it up all the time so that you're not bored or doing the same thing over and over. It's a good HIIT workout, and I always burn at least 300 calories in the 40 minutes of exercise, which is great by my standards. I would have given this place 5 stars, but then something happened (I thought about 3 stars but thats not fair to the rest of the employees). Toward the end of my 2 week trial, I took a look at my finances and even with the discount, it just wasn't doable. This place is expensive (more than other HIIT gyms Ive been to in the past) and being that I am not rich, I just can't make it work with upcoming bills, car repairs and everything else I have going on. When I called and spoke to Sunny, I explained to her that I unfortunately needed to cancel for now. She asked for any feedback for the program and I told her LOVE the classes, but I just can't afford it. She then said, in an incredibly rude tone, "did you know that before you signed up to take our free classes or did you just figure that out now?" Honestly I was shocked. It was so rude, it really hurt my feelings and it felt like she was accusing me of being a scammer or something. I would hate for anyone else to feel this way should they have to cancel. Also because of this I will not ever return, even if I could afford it. It was unbelievably rude. I shouldn't be made to feel bad for giving something a shot and just not being able to afford it. Guess I should have lied and said I hated it or something.

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F45 Training Gilbert and the 202
F45 Training Gilbert and the 202
F45 Training Gilbert and the 202

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Planet Fitness - gyms - Updated May 2026

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