Wonderful professional service. Came out to my house and changed the locks on a security gate and the front door. Fast and knowledgeable. He even took time to answer a couple of questions. Was able to get several copies of the keys that I needed. Saved me $$ and time. Terrific customer service. read more

F M Locksmith - Business card - Keys & Locksmiths Near Me - Hemet, California

Knowledgeable, courteous, prompt, honest are a few of the words that come to mind. I needed my new house rekeyed and was very happy with their services. I then went to their shop to have more keys made and they all worked! read more

This is quite embarrassing. I accidentally locked myself in the backyard had to call somebody and they were the first ones to pick up the phone. Nice young man named Danny rushes over and rescued me I highly recommend him. He was very courteous and professional. read more

First off, WOW had a great attitude right when we pulled in! Gave us a higher estimate but not too bad! Got the broken key with in 5 secs and said you know what I'll charge you a even better price or I can give you 2 new better keys right now!!!! For this price was still a good price so we said ok do it! Within 10 minutes we were done I'll definitely be back GREAT CUSTOMER SERVICE didn't get your name but thank you will be back!! read more

Rude. Should be F You, but maybe it stands for "F Me, why did I call this place?" I'm trying to pay for service. I don't need to deal with some "drag me down" character trying to ruin my day because somebody is depressed, has I.B.S. or no patience. I'll call one of the other 3 guys on the same street. I wouldn't be surprised if those 6 five star reviews were the owner, the owner's mom, the wife, their neighbor, a guy who works there, and some random jo they bribed into writing a good review. F Me. They even tried to rip me off. No thanks. read more

I have been using this company for years and as a real estate agent I recommend them to all my clients. They have the best customer service around and can rekey entire houses and commercial buildings quickly. The also have 24 hr service if you are accidentally locked out of your house or car. read more

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Worst customer service, couldn't do the job right the first time, kept messing up the keys, Unbelievable for being locksmiths company.

FM Lock rekeyed my entire house and storage room to the same key cuts a couple years ago. My locksmith was very fast AND knowledgeable. He knew exactly what I wanted. I worked for Hill's Bros Lock and Safe for 7 years. One of the best locksmiths in Orange County, possibly west of the Rockies so I can tell a great locksmith when I see his/her work and speed and the ability to understand exactly what the customer needs or wants. I have NEVER had a problem with my Lock or keys since he rekeyed them. Even in 100+ degrees or below freezing weather when the metal swells and contracts my locks and keys work perfectly. I just called to see if they had a blank for my '99 Dodge Ram in stock (a lot of locksmiths have to order them because they carry as little of inventory as possible) but yep F&M has it. I highly recommend this shop for mobile service or in store merchandise and service. read more

The service is excellent. Steve helped me above and beyond to make copies of my keys. Always very friendly, very professional, price is great. Highly recommend to anyone who needs a excellent locksmith. read more

I've had nothing but good service from this place, but the boss was there every time I was there. THEY ARE NOT OPEN ON WEEKENDS at the business location. read more

POOR Service would not show up for Car unlock. about 4 mos. ago. Last week I had 2 keys made for an RV, $16.00 did not work. he cut them from a bent key without straighten first. Brought the keys back for refund, he refunded my money but then recharged it to my card 2 days later... read more

Flakes on me big time. Said he would re key 2 locks and was ready to go. Then disappeared. Voicemail.

Got our ignition lock replaced with 2 new keys. Prices seem reasonable although we didn't shop around as we were in town visiting family for the Christmas holiday. Daniel was very helpful. read more

I am a self employed heavy equipment mechanic and lost my customers key to a piece of equipment. I went to the store and spoke to the guy inside, he advised me to call Steve who would perform the work. Steve was willing to go to the equipment in Perris, and quoted me. then asked if I was still at their site, met me about 10 min later and was able to get me taken care of immediately. upon payment requested a call back to be sure the key worked out, which I did. Very happy with the service and knowledge of both people that helped me. IMO they went Above and Beyond what I would expect. read more

We needed a rekey on several doors. Mark arrived and completed the job. Professional and courteous with no issues.

I have a rental that needed the locks rekeyed. I called FM and spoke with Daniel. He quoted me a reasonable price that beat the other local businesses AND I think I had seen their vans around town, so I scheduled an appointment. Mark arrived promptly and in less than 30 minutes had rekeyed 5 locks. Daniel and Mark were professional, courteous, and helpful. This was my first experience with FM Locksmith and I will return for all of my lock needs because FM is the key (get it? :-) to professional service. read more

They were super friendly and they actually had a blank of the key I needed to copy. My good luck, since they were the 3rd stop on my trip to duplicate a certain specialty key. I'm a fan of F M Locksmith! read more

Absolute knowledge in anything to do with a car lock. Answer all my questions, and got the problem resolved! Fully recommended!

Five stars plus 10 more for Daniel who helped me tremendously get a couple of inexpensive keys made for my new used car. They both work perfectly . read more

Great experience! Steve was able to assess the problem with my sliding glass door and arrived right on time with the parts to repair it. Professional, courteous and efficient - I'm in!! read more

Been here twice, they are either playing cards or talking on their cell phones. Then they are rude because you interrupted their screw off time. Go anywhere else but here. read more

These guys took care of me off the bat from the moment I walked in they were a tentative and concerned about my every need I went in there because I thought I had an ignition problem but they ended up letting me know it was my key ultimately my key was repaired I was given a new key and my ignition was repaired & and they even installed ignition FREE! of charge & All for almost 40 % less than what dealer was attempting to charge me ! Right away these gentleman recognized what the issue was and took care of it I had a great experience at FM Lock and Safe And I would recommend any of my friends and family to go there. read more

Needed the entire house rekeyed. Called them in the morning and they gave me a quote over the phone quickly and clearly. We scheduled an appointment for that same afternoon. Mark showed up early in the appointment window was quick, courteous and did a professional job. He confirmed a minor change on a lock configuration before doing it which I appreciated. The job was done as ordered for the price quoted. Glad I called them and would recommend them to friends. read more

I wouldn't even give one star...extremely rude on the phone... Called to ask if they could open a safe and they were so rude. Don't waste your time even calling. read more

most unpleasant experience.. bad attitude ! so i show up to my business at 7 am and try to open my door but the key wont turn ,, i try and try and try but no use . i tried to search a lock smith in hemet and this business name shows up .. i call the 24/7 number and this guy answered saying that he is in the shower ( why did you answer) so i call again after 10 min and the same guy says .. im still in the shower ( again ,,why did you answer ) he gives me a number for someone else ..i call and call and call but no hope .. so i wait another 10 minutes and call again ..the guy this time says : you called me three times and am in the shower .. ( why did you answer ) so i give up ..now i try to call the other number he gave me earlier ,,same guy answers .. -good morning sir .. am trying to open my door *Do you have the key to the door ? -Obviously.. *Are you going to keep trying to open the door after we hang up ? -Why does it matter ? * don't wanna be half way to your store and you call and say its fixed . -No sir dont worry i wont ,, i swear *Are you paying cash ? -Doesnt matter just come and open the door am losing business . *Om my way He shows up and tries to turn the key and door suddenly opens ..so i stand there and watch what he is doing to my lock when he shouted ( don't stand here and watch me work ) ((rude)) ! so i walk inside trying not to create a problem . any ways he gives me the invoice and it is almost a million dollar .. and i ask_ - why is it that much and he replies its a service call . and am like so ?? -Did you change the lock or the DOOR ? *No i fixed it -Well you just turned the key and sprayed some W_40 on it and thats all you did .. any way i give him the cash ( as requested ) and he leaves the store saying don't call us again and i sure wont .. i wont recommend this guy or this company to anyone .. don't call them because they might be in the shower ! read more

Let's see.... I called 2 days ago to schedule a re-key. ( I had to get it done asap) The person on the phone said to call back tomorrow morning, so I did and then he said he will call me back to schedule an appointment. It's been 9 1/2 hours and still waiting for a call back. I called again and went straight to voicemail...... Nothing more to say..... read more

I purchased property in Hemet after being recently widowed. I needed the locks on the security doors and front and back doors. I purchased locks, deadbolts, etc,, and paid to have the locks installed. I also purchased a large safe and had it installed by this company. I do not feel in retrospect that my business was wanted or valued. The reasons I believe that was the actions of the company. The person sent to rekey my locks was Mark and he clearly was not happy to be in my house doing any work. It made me feel very uncomfortable in my house. I have never had anyone act so rude who was sent to my home for services. Daniel installed the large, floor safe I bought that was expensive. It had an electrical outlet in the safe, which needed someplace to be plugged in after the installation. The safe was bolted to the floor in the only spot that would cover, make inaccessible, the only electrical outlet in that room. Daniel told me with a smile that the safe blocked the electrical outlet, rendering the safe made for storage of electronics such as an Ipad useless. He did not say he would fix it or he was sorry that I wasted my money on a safe that I can't use for the reasons purchased. Again, I don't know the reason my business was not wanted or respected. Perhaps because I was a widow. Perhaps the color of my skin. All I know is that my safe was installed in a way to prevent me from using as I want. My last and final trip to that store I brought my newly married husband with me and he was treated quite rudely as well. I don't need to spend my money were I am not respected as a person or taken advantage of because I am a woman. read more