Overcharged for a rekeying job for 3 separate doors each with a standard lock and deadbolt. Requested 6 keys. Only provided 4 keys. 2 keys didn't even belong to our lock. When I asked why they gave two duds, they said "I don't know." Would not recommend to anyone. read more

I called because I locked my keys in my car. I asked about pricing on the phone and was told it was determined on site based on make, model, and condition of the car. When they arrived, they immediately began to open the door and once open, they told me their standard rate for this service is $250. I asked how they have a standard rate when I was told it was determined on site....but they just apologized and waited for my card. Clearly I should have googled more because there are bait & switch claims everywhere. Do not do business with them! Now, someone did call to ask about my service and how much I paid - they said they will be looking into pricing and calling me back. I'm hoping that goes well. read more

Pros: they came quickly and got the job done Con: When calling over the phone, a price wasn't quoted and when the guy came and I got priced pretty dang high. Didn't fight it as that's not my thing plus home boy was not the friendly type, but you know when you get highballed and ripped off and this was definitely one of those times. Got a call a bit after asking about the service and I did tell her it was fine except getting monetarily railed. She tried to justify the range of prices due to car, but having to only pump a balloon in the sill and use a stick to unlock it was not in that $200 range when now comparing to others online. Overall got the job done, but will not go for them again due high ball pricing unless I'm desperate. Also if charging these types of quotes and not having card accepting abilities is an off thing for me as well. read more

Arie was so helpful. Fast and efficient, 100 percent recommend. Bro was Fast and speedy like a ninja

FM Locksmith advertises "the lowest pricing," but that is completely misleading. I was originally handed a bill close to $5,000 for a job that should have been around $600. After pushing back, they dropped the price to $1,200, which still felt excessive. Unfortunately, it didn't end there. The quality of the hardware is poor--the key does not properly work in the lock--and now I'm stuck waiting and hoping someone gets back to me to fix their own work. Between the bait-and-switch pricing, inflated charges, and failed workmanship, this has been an extremely frustrating experience. I would not recommend this company. Be very cautious and get everything in writing before agreeing to anything. read more

Terrible Service. These people are not a lock smith company. The prices shown online are misleading and falsely advertised. People there can barely speak English. I will be reporting them to the better business burea. They are essentially a call center that tells local locksmiths that you need a service with different prices. Online it said 29.99, but in reality it was 120$ then was quoted later it would be 175$ Oh and just a cancellation costs more than the advertised price. FM LockSmith is a garbage company. The contractor that showed up was professional and fixed my issue in minutes But I highly recommend you do not call FM LockSmith. They are a scam and I hope they get shut down. read more

They do not explain or clarify pricing ahead of time, even when I asked. They ask if someone else told you and then don't actually tell you what it is. And when they do, they mumble it and then tell you no I did tell you. On me for not asking them to repeat but their response made it sound like oh they'll tell you later and then he claimed he told me. He was very nice but I genuinely felt like I was being gaslit. Online tells you ~50. Actual price was over $250. He was fast and very nice but told me it was on me for not clarifying the price and that I should make sure I understand what things cost even if it's uncomfortable. I felt played. read more

I work for a reputable contractor and called FM Locksmith to rekey (7) doors for a building. The doors were working but needed new keys for a new tenet. As other reviews have stated, the tech that came to site and spoke little english. After working for a while and rekeying the doors he demanded payment, however, he had broken 6 out of 7 of the doors. When asked why they were broken he said they were old doors and the mechanisms broke. The doors are one year old as the building was just built! After going back and forth for 15 minutes I paid him in what felt like a strongarm tactic, thinking I could reason with the office. When I called the office and explained the situation they said "the connection is bad, let me call you back". Guess what they never called back. Now whenever I call back no one answers. Bottom line this company is shady and left me in a worse position resulting in me having to spend even more money with a reputable locksmith to fix the doors they broke. This company will screw you over. read more

I chose this locksmith because online it says they come within 15-30 mins and they have "rock bottom prices". It took them over an hour to arrive. Then he charged me $325 for a simple house doorknob lock, which he broke and bent up. I'm renting, so I'm going to have to replace the doorknob now. I would definitely not recommend. read more

F M Locksmith - Bent up from locksmith. - Keys & Locksmiths Near Me - Hemet, California

WORST LOCKSMITH EVER!!! I called this company hoping to unlock my bedroom door. I was not given an estimate because they said they had to see the lock first. Came in a timely manner and quoted me $450 because my door had a "smart lock". The company uses outside contractors who request money through venmo or credit card. Brought my estimate down to $225, and once he basically broke my door down by drilling, upped the charge to $309 due to a service fee?? So unprofessional, terrible methods, and an overall SCAM. Avoid at all costs and just drill down the food yourself! read more

Such a terrible experience. Communication from the company was terrible (I had to confirm the appointment 4 times on the day of service); the technician was complaining about coming into the mountains; and the technician was not able to fix the problem today but tried to charge us an exorbitant amount for his time (since literally nothing on the lock changed for the better). We negotiated him down, but we still paid way too much for nothing. read more

Called this service to unlock my car. They did not provide a quote, stating they needed to see the car first, refused to give me a range estimate. Red flag. Guy was a fast talker, he said he'd be there in 15 minutes and then hung up, not giving me time to consider or refuse his service. Another red flag. Once the guy showed up he quoted me $199 plus $49 (said very quickly and somewhat hard to understand). I asked more questions about why and expressed that was too expensive for me. I stated that I'd would pay through venmo. He didnt seem like he was going to leave if I refused service, I wish I had though. After he opens the car and I go to pay, the price is suddenly higher than quoted with an additional 10% charge for paying via venmo, something that was never stated with the initial quote. Another red flag. tldr; do not use this service. they're slimey. read more

This locksmith company should never be trusted. Their solution was to drill through my lock making it unusable. There was a language barrier and I didn't know that this was consented to. Upon calling their costumer service the experience got even worse. They said they would call me back in fifteen minutes to resolve the issue 4 times and ended up calling the next day just to tell me that bc I consented to drilling the lock in a language I didn't know there was nothing they could do. Do yourself a favor and choose another company. read more

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DONT USE THIS COMPANY. Guy came and couldn't be clear in his words, mumbled the price. By the end of it for a simple bottom lock open and 1m 30s total my wife got charged almost $600. read more

Classic bait and switch scam preying on people in a bind. Quoted $90 and then charged nearly $300. Avoid at all costs.

I had an awful experience! Total scam. I was never given a price quote on the phone. The guy was not clear of the total cost at all and then did not have any clue what he was doing, so he drilled through my door and made the lock unusable. Then he charged me over $600 and took almost an hour. Do not use this company! read more

They came out in a timely fashion. They did what they were supposed to do, but then they gouge me on the price.I asked three times to three different people that called before the guy arrived how much and they wouldn't give me a straight answer afterwards. They tried to charge me $260.After I argue with him, they lower the price to $170, but then they didn't have a credit card reader. They wanted cash or venmo which I didn't have so we had to drive to a gas station and pay them cash.Be careful with them. They are scammers. They'll try to get money. They hope like the little old ladies or somebody will rip them off be very careful with them scammers scammers scammers. read more

I called for their advertised "up front pricing" and was told I would have to hear from the technician for the price. The tech called and though the price was good, the wait time was too long. The technician called me back to confirm I did not want the service and asked me to call back to the FM office to confirm. I did so and they wanted to charge me $29 because they had already "assigned " a technician. NOPE, no thank you. Do not fall for this scam. read more

excellent customer service and great prices I talked to about 3 other stores and nun of them helped me like fm I really appreciate the help

Do not use this company. I would give ZERO STARS if I could. The technician came out to fix my door handle that would not open. The technician caused major damage by drilling a hole in my solid wood door and caused other damage to the wood door and surrounding area. I filed a complaint with the company and their technician denied he drilled a hole in my wood door, which is a lie. Based on the pictures I sent to the company, it is obvious what the technician was attempting to do to get the door open and for the company to deny the technician did not do this is unacceptable. read more

When I called I explained the issue was told a technician would be on the way. There was NO mention of a service fee or an estimate. 10 minutes later the service tech calls (very heavy accent. Almost not understandable) saying he's on the way and when I asked for an estimate he said he'll give me an estimate when he arrives. Once again no mention of a service fee. Finally he arrived reeking of cigarettes, wearing sweat shorts and AirPods in. He took one short look at my door and said it would cost me $320 because my lock was "special". I immediately started googling ways on how to unlock my front door myself and in a matter of seconds he upped the price to $520. Absurd. I told him no and he tried to charge me a service fee for just showing up and insisted the service fee was mentioned from start. This "business" is a scam. Seeking people in distress and taking advantage of situations. If I could rate this place 0 or even just raise more awareness I would. Please avoid. read more

F M Locksmith - Keys & Locksmiths Near Me - Hemet, California

Terrible service. Didn't show up twice to scheduled appointments. I wouldn't waste my time on them.

Called for service on locked keys in vehicle. Website offers four main bullet points - Free initial estimates, 15-30 minute arrival, friendly customer service, and affordable rates. We received none of the above. Took over two hours for service to show up, took advantage of my wife charging over 300 dollars for a 30-45 second job, cursed on the phone and in person around my wife showing up in sweat pants, flip-flops and a wife beater shirt and no estimate was given up front until the service was completed and told her she had to pay it. I called customer service and they too as well told me pretty much "screw you" I highly recommend doing your research and avoiding this company at all costs. read more

Called for help and Steve came out the next day. Arrived on time and did everything (and then some) for the price quoted. Great service. Very professional. Highly recommend. read more

Steve was professional and prompt.. Could have hired a handyman, but preferred to get a professional to repair and replace with no worries. Highly recommend read more

This was literally the worst service I have ever experienced in my entire life. I called (855) 443-2220 on October 13 because I only had one key for my 2005 Honda Accord and it broke when I was at the auto parts store changing the battery on my key fob. The technician called me back from 619-456-0166 and a few hours later he came out and I paid him $400 to repair my old key and make me a brand new spare key. The old key that he repaired stopped working two days later, but I figured that that was probably because it was already broken and I didn't question it, but on October 31, the brand new key stopped working and I was stranded on a public sidewalk. I called back this company and it took three hours for me to even get the Tech on the phone. When the Tech called me back, he seemed very irritated and told me he couldn't come out for four hours. When paid him on 10/31 he told me to keep my receipt because it was my warranty. I was willing to wait the four hours because I had no choice but when I asked him to honor the warranty, he literally hung up on me. I immediately called back the customer service, the main call center line, and the woman told me that she would get in contact with the Tech and call me back. 30 more minutes went by and nobody called me back so I had to assume that they were not going to help me and I called a brand new Locksmith to come out. I paid $500 for two more brand new keys. The new locksmith that came out told me that the new key from FM Locksmith was very cheap. I called back FM Locksmith and filed a complaint and when I tried to do that, they told me that they would make the rep come out to me and help me for free. I said no because I already called another locksmith and I don't want the same bad Service and I definitely don't want help from somebody who doesn't want to help me and who disrespected me and hung up on me. I contacted their customer service about my complaint. I gave them pictures of my receipt. I gave them pictures of my old keys and my new keys and I said I don't want a full refund. I only want to be refunded for the new key that he made me because it's junk at this point and it has only been two weeks. They told me no because I should've waited for the tech to come out and help me. I reminded the woman on the phone that I was hung up on and that he basically refused me service so I had no choice but to call another locksmith because my car was illegally parked and I couldn't even move it. She said she would talk to her supervisor and get back to me and it's been over 24 hours. This is the worst service. This is a rip off. I've never felt so sick about a company in my entire life please do not ever use either one of these two phone numbers for a locksmith service. I should've done my due diligence and double checked reviews, but I was in a very vulnerable and urgent situation. read more

Don't call . It's worse, you only willing know the cost after the guy comes. If you refuse the service, you'll be asked to pay for the service, because he came. You never get told to know clear how much you will pay,only after the guy came. It's net even deserve one star. read more

We called a Blue line Locksmith out of Oklahoma City to unlock a car that the keys had been lock in. They wouldn't give me a quote till they finished and then charged my credit card 251.68 to unlock her car that took them maybe 10 mins at the most to unlock. their service rates say regular hours-$29 Weekends $49 note after 9PM is an additional $40. Friday April 4 2025 12:44PM read more

So the owner and son at this location (I believe that is the family dynamic) possess superior acumen in their trade but the second experience with the son came off a bit cavalier and arrogant. Thus the shaved off 5 star to a 4 ? I have had two keys made here for the same situation no fault to them, and the other local Locks Smith's (and one in Murrieta nightmare experience) couldn't help me with the situation Both the son and dad were fast, efficient and effective in providing me the locksmith service that others couldn't do. On this second experience, I experienced both the dad(the dad is very calm and understanding) and son as the son was the only one present the first time back about two years ago. They are very down to business blunt with no patience for stupidity and are very honest and helpful with their consultation assessment of every customer's particular circumstances. They don't beat around the bush, hardworking and honest. The only problem I have is the son's condescending arrogant attitude the experience took on the second time around because of where I parked. I shouldn't have parked there, I agree with him but for the tone of the business relationship to be undervalued during my time there by the son I don't care for. But, do I expect to be rewarded after parking in a spot that can bring potential liability to the shop? Noooo. Do they see crazy stupid things in their location by the mentally unwell, transient, drug addicted quite often? Yessss. That location is sure to cause that type of reoccurring frustration and over time people can even become manic in their negative reactions to cope with the stress. I usually do my due diligence to mitigate any potential risk to everything I can since I prefer to hedge any negative socioeconomic risk. Overall, kudos to this family diamond gem locksmith small business, as their services are in much demand and they do a great job, hence they're still there. I do pray that they are able to expand their parking lot or find a way to make parking more easy, clearly marked and able to see, etc... but If they're leasing only then I know that's going to be up to the landlord (for them to find a new location etc). read more

Good guy but he couldn't unlock a deadbolt. Drilled through it. And it cost me 250 still

do not use this service. I called to get my boyfriends car unlocked. the guy came and was trying to get the door unlocked. for some reason he decided to jump on the tire to get a view of something. instead he stepped on the hub cap and completely broke it off. this is a custom piece to his vehicle which will cost over 60$. we paid 150$ for this service. and when it broke the man seemed careless. I called to file a complaint and the customer service lady was completely rude and said the piece looks like it can be screwed back on when it's clearly broken at the top and my boyfriend said it's completely broken: yet they insisted that's not the case and there's nothing they can do about it. they were not apologetic and she was completely dismissive. I never take the time to writ's reviews but I felt this needed to be done. I even suggested that they speak with the guy who broke it and they just didn't care. I asked to speak to someone above her and she persisted to tell me nothing can be done about it. its one thing to step on the tire but not the hub cap. read more

will not quote you until on site. will throw ridiculous figure at you then get mad if you refuse service at that amount. don't ever use this terrible scam of a "company". read more

I went in with 3 keys needed spares for . I was in and out in 10 minutes. The keys worked great , I hate going to the big stores like the one I won't mention that rhymes with QualPart, where you go in and get anyone who knows how to do anything, has no keys to open locked cabinets. Yes they may be cheaper but you end up paying with your wastes time and then the key they make you barely works if at all. read more

The door handle on my sliding glass door snapped off yesterday. The door is 14 years old. I tried every hardware and window shop in the Hemet/San Jacinto Valley and nothing that would fit the hole pattern I needed. I remembered a locksmith I'd seen on State St and went by as a last resort. Steve, the owner, said he keeps spare parts to locks sometimes. He had an exact match for what I needed. He even helped me with the screws. It was worth it to pay the same price for the part as Lowe's sells their similar items. He was a lifesaver. Call them if you have ANY lock issues for house or cars. read more

I called fm locksmith for help thank god they answered. I called to see if they would help me with an ignition cylinder and a key that I wore out opening coke bottles Several years ago. I had ran into this problem before and took out the ignition cylinder and took it to a different locksmith. They did fix the cylinder so that the key would fit in the cylinder teeth. But I forgot to change out the door cylinders after using my one key for Ignition and Door the key wore out and not working in the ignition again. I called to see if you could help me with calibrating my cylinder to key and extra key just for doors he offered help by telling me to go see the first locksmith and telling him the situation thank you. read more

Prompt and efficient response. Excellent customer service and experience. I would definitely recommend this service to anyone.

Early in my real estate career I realized that hardware store keys were unreliable and would stop working after using them a times. Every key I've had made at FM has been top notch, always working as expected. The service is prompt and timely. I recommend them to anyone. read more

Thank you to Daniel and the team at FM. After a failed attempt to put a double deadbolt in I called FM around 8:30am. Staff was onsite within 30 min and lock was in a few minutes later. Magic! Appreciate the extra advice as well! read more

FM Locksmith totally saved my Christmas, my key decided to snap off and get stuck inside my car. He was able to get the part out and my car was running like usual again. I bought another backup key from him since the old key does not work any more by bringing in my spare. He was punctual, kind, and knew what he was doing. I also thought the price was fair for the services. Thanks again Daniel! read more

F M Locksmith - Left - new key Right - Broken old key - Keys & Locksmiths Near Me - Hemet, California

Wonderful professional service. Came out to my house and changed the locks on a security gate and the front door. Fast and knowledgeable. He even took time to answer a couple of questions. Was able to get several copies of the keys that I needed. Saved me $$ and time. Terrific customer service. read more

F M Locksmith - Business card - Keys & Locksmiths Near Me - Hemet, California