Freddy came and did a fantastic job. He was quick to reply to my messages on Yelp. Fred came early to assess the situation with our garage spring and did the installation in less than 30 minutes. We had a good time chatting and i really was glad I chose Freddy to fix our garage. Other people had higher estimates (which I understand) but Freddy was clear quick and I appreciate his honesty. Thanks Freddy! read more

I called F&M Garage for help fixing a safety sensor issue on my garage door. A gentleman named Ramon dropped by in the morning and replaced both the sensors and electrical wiring within about 30 minutes for a very reasonable rate. The service was super professional, and Ramon tested the door multiple times to make sure the fix was done well (and that the optical safety sensor was shielded from the sunlight). Thank you so much for you help! Will be a repeat customer if anything happens with the garage door in the future. read more

It was quite a surprise to me that F&M was bought out by some company called GDI. Of course the 1 star tells you I'm not happy with the new company. In short, they are very overly priced. I had a snapped torsion spring that needed replacement. I called the number on the sticker that F&M left on the garage door. They refused to do estimates over the phone and insisted on sending a tech to take a look. That didn't sound good for me but I agreed since the estimate was free anyway. Keep in mind I did tell them F&M installed the door and that I am requesting a warranty repair. Tech got here and informs me I don't have a warranty. Apparently the F&M invoice didn't specifically warrant the spring so I am out of luck. I was disappointed but I was OK with that. Then he tells me the cost to replace two springs is $495. This sounded outrageous so I sent him off and decided to get a second opinion. Using the Yelp quote request system, I got 6 quotes. All quotes ranged from $290 - $350. If you're following the math, that's 41% higher than the next most expensive. So yeah I'd suggest you stay away read more

F&M Garage Doors - Broken torsion spring. - Garage Door Services Near Me

I really liked the old F&M Garage Doors. Over several years, they replaced rusted springs, garage door openers, and even repaired sensors. The customer service was great every time. Then, in the last few weeks, I had to replace another old garage door opener. I made a call to F&M. With the new owner, the customer service isn't the same. They've become high pressure about sales. I decided to go with someone else to do the repair. Hopefully we'll see some improvements in customer service from the F&M Garage Doors in the near future. read more

I have used F&M a number of times over the years to repair my garage door and opener. I recommended them to a friend to replace his door and opener a number of years ago. When my opener broke again recently, I tried to contact F&M to schedule a visit to replace the opener and door. We scheduled a visit for a 4 hour timeframe on a weekday evening. F&M called near the end of the timeframe to let me know they would not be able to come. We rescheduled for the next day. F&M then called near the start of the timeframe to say they would not be available again, and wanted to reschedule for 3 days later. Either they are in such demand they do not need my business, or they are not able to effectively schedule their visits. I will not be using their service, and I will not be recommending them in the future. read more

Zeros stars. Customer services is abhorrent. An appointment to reprogram additional garage door openers was made earlier this week. Window for service was given from 2-5p today. I received a call today at 1:30 that went to voicemail. The voicemail told me to call 1-800-366-7496. I called back within the hour and I was notified because I did not answer the phone my appointment was rescheduled. The gentlemen on the phone was rude and dismissive. I will not be using this service in the future. I do not recommend them. I discovered that the bad reviews are hidden from view. I missed a bullet. Don't trust this company!! read more

I needed the rubber weather seal at the bottom of the garage door to be replaced because it was cracking and coming off at some spots. I contacted a few places on Yelp and got some estimates over the chat system. But F&M Garage Doors came out to do a free estimate in person and inspect the door. Since this door was about 15 years old and I've never had anything done to it there were other problems they found besides the weather seal. The rollers on the side were rattling, the side cable was rusted, and the spring at the top was starting to move from side to side. All these things had to be replaced. It wasn't cheap to do all this but I felt the price was reasonable and this work had to be done if I wanted to continue using my garage for years to come. The most important thing for me was that the work was done right the first time so I don't have to hire someone else in the near future and I felt F&M did that. The technician who did this job, Juan, was great. He pointed out all the problems and presented various options for doing the fixes. I felt he did a very thorough job and I'm really happy with the results. read more

Great experience!!! Very helpful. On time explained everything in detail. Definitely would recommend

Not sure about how this places gets such good reviews but they blatantly tried to scam me. Quoted over $2k to fix a myriad of "problems" when I got a second opinion it was fixed for $139(a metal piece was broken). read more

F&M Garage Doors - They wanted to charge over $2000 for "multiple problems" when the issue was only this little piece. Dishonest. - Garage Door Services Near Me

My 30 yr old wooden garage door decided it wasn't gonna open anymore, so I researched online and found F&M's reviews to support the type of company I wanted installing my new door. Owner Fred showed up on time and ready to go over some door options and pricing. After I chose what I wanted and gave a deposit and I was all set to have the door installed in a few days. Installation was done in just 2 short hrs by two of his staff that were super cool and had no problem answering all my questions before and after the work. I didn't feel very good that day but I knew they'd get it done right even without me checking in on them. The overall experience was pleasantly seem less and a lot cheaper than the 6 other companies I called. I'm so happy I called F&M!! The experience read more

F&M Garage Doors - Staff at work installing my new garage door. - Garage Door Services Near Me

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Fred is a legit superhero! 1. Called on a Sunday and he picked up the phone after 3 rings (I called a few other places, either no answer or had to call back multiple times before someone answered). 2. This guy was straight up about the work and was able to give me a quote not knowing if I was actually going to use him or not. 3. Talked to me with honesty and transparency. He couldn't make it out on Sunday (I called late in the day) but he offered to come out first thing in the morning (arrived 5:15am) and replaced two tension springs and was able to get the work done in about 30min. I called him and was frantic because I could not lift the garage manually (heavy insulated door, broken tension spring, not enough strength training) and my car was inside the garage, needing to be out by 6:00am on Monday for work. He got the work done for the price he quoted and is a honest, hard working regular dude! Give him your business, residential or commercial. No sub contractors here, just Fred and his van! read more

Please know this is NOT F&M anymore. It has been bought out. I trusted a recommendation today thinking it was the same company that has been trustworthy in the past. Was quoted a price. It seemed a bit high, but agreed since I thought it was a familiar company. I wasn't home and paid over the phone. It was about 20% higher than he quoted and I was in the middle of other things and just paid. I contacted the company when I was back home. I saw an additional labor price was added. I was then told labor is normal. I totally understand that. But labor needs to be part of the original estimate. It shouldn't be added on at the end. Both my husband was given a price and so was I over the phone and that price was NOT what we paid. What company adds on labor at the end as an additional fee? Apparently this one! The good is there was prompt service. Was there within an hour. However, I just question if the service provided was really what was needed after seeing the price change... read more

Super fast and communicative business. We had our garage door repaired and they were efficient. They offered premier products for affordable prices. We called around to several different businesses and no one else offered as good of a deal as they did. They texted the morning of our appointment beforehand. I appreciated the reminder. Very satisfied with this business. read more

My double car garage got jammed halfway open at an angle, so I spent the weekend trying to fix it (mistake), I ended up making things worse and was convinced that I'd need to a spend big bucks to have the entire door plus tracks replaced. After admitting defeat, I called F&M, they were at my house within 10 minutes, and told me they could replace the door if I wanted, but they also said they could probably salvage and repair the damage I had done. About a half hour later, the door was unjammed and all necessary parts were replaced. They even fixed several mistakes the previous owners made during the initial install which caused the original jam. All in all, my door was in better condition than before, and it only cost me a small fraction of what I was prepared to spend on replacement. Fred and Hal from F&M were a class act and provided excellent service. They have my recommendation to anyone who needs service in the area of garage doors. read more

Bob came out when they said someone would be there and fixed our door. He didn't try to upswell us, only advised what exactly needed replacing/fixing so that the door would work properly. read more

I called this company just now, I asked if they can come out to fix my D railed garage door, he said sure asked me what city I'm in. He stated yes we can come out and make it. Asked me if they have fixed my garage before I said no. I told him what happened, he said ow that's bad! I asked him what's bad? Your garage, I said no it happed 2 weeks ago and I had it fix. Then he asked me how much I paid for it, I said $125.00 all of a sudden he said he can't make it today! What a joker! Don't lie, first thing I said was can you come out today? You asked where I'm at! I stated my location. You said yes no problem I can come out! You asked me what happed? I told you the bottom roller just got D railed! Then I told you it happed 2 weeks ago, you asked how much I paid! I told you $125 you automatically said I CANT DO IT AT THAT PRICE! Don't try to lie! You never asked about any damaged panels, and I told you there was nothing wrong with the door! Your that type of installer that does sales too, your the type to tell the homeowners that their doors or the machine opener is no longer good! Then you roll your products out! You get a 1 star because you need to work on your customer service manners! read more

If we could give no stars we would. A friend of my husband highly recommended them. We scheduled for Saturday we waited for them, than they canceled Saturday. We rescheduled for Sunday, they called and canceled. Completely unprofessional ...waste of our two days as we could have had another company do it. read more

Had an excellent experience with Brandon. Came out and gave us an estimate. Today Dave and Dan installed my garage door. Really like these guys they're so professional So courteous. & I love my new door it's wonderful. It wasn't all that long for installation. These guys know their job. And they do it well I would refer anybody to use F&M for their garage needs read more

F&M Garage Doors - Brandon you're the best thank you. Dave and Dan you were the greatest at installing my new door. - Garage Door Services Near Me

Ok, this is for the owner and whomever is running this business. WHY DO YOU THINK BEING DISHONEST IS GOOD FOR YOUR BUSINESS? Hire good and Honest people -- train your people to be honest --- not to be greedy. Read about one review with a technician trying to collect a "free estimate" fee to come out? What was that all about? Free is free. Characters speak volume. Reading all the negative reviews and this is my comment: People will just go on yelp to write a bad reviews on you. Just be upfront, honest and your business will come because it is hard to find a good and honest companies in this day and age. Competitions are fierce and being upfront and honest will get you the business. Don't be shady, dishonest and try to swindle customers or use bait and switch tactics. You will waste your time and ours. I recently called around to get my garage door fixed and this company came in to be the lowest of all the quotes I received. Made an Appt for them to come out next day -- which they did show up so a star for that --- except the price they then quote was different from what was quoted over the phone. Their reason was the price that was quoted was for a different size --- well then you should have provided/told us prices for different sizes (as homeowners, we don't know certain products come in different sizes). The price was confirmed the day before but never mention that the product has a different price with a different size. Had I known or been told upfront thenI wouldn't have a problem if they quote me different price. The fact that I thought it was this one price they said and they show up to tell me another price was really a waste of time for both of us. I then called around few other garage guys and first thing they asked me was what's the size so they can quote me accordingly---which I appreciate very much. Lastly, when these guys left they said ok, we won't be able to honor this price once we leave. Really? Now, talking about pressure selling --- these guys have it all covered. No bueno! ‍ read more

Awful service department and unprofessional staff. It's a busy time for everyone and they have skipped out on appointments and expected customers to wait and reschedule. Found a significantly more customer friendly company to do business with. Look at the amount of negative reviews recently and don't be fooled like I was! read more

Had a cable slip the spool on my garage door at 8pm on a Sunday night. After being thoroughly scammed by the company I used previously (writing scathing review for them after this), I called F&M due to a friends referral! I'm glad I did. They scheduled for 7am the next morning and we're absolutely prompt. They repaired the work/mistake that caused my garage door to malfunction and completed the work in 20 minutes. On top of that they worked with me to charge me less than what they originally quoted me. They were professional and honest. I will use them again for future issues and also refer them to any friends. Thanks again for restoring my faith in repair companies. read more

F&M Garage Doors - Garage Door Services Near Me

John came out today, and in a matter of minutes, no seconds, he replaced my old worn out garage door key pad. I had someone out earlier who spent almost and hour and still couldn't get it to work...also, he was going to rip me off by trying to up sell the absolute heck out of me. Not today satan! Anyway, thank you guys for doing a great job at such a reasonable price!! read more

They totally wasted my time and my weekend! Saturday morning I did a successful DIY repair on my garage door opener, but couldn't get the door adjusted properly. I called called at 10am for a service call and was given an appointment 'window' from 2-5pm that afternoon. At around 12:30pm they called to cancel and reschedule for Sunday as their serviceman 'was stuck on an installation job' and would be able to make it. Okay, stuff happens and they gave me my choice of times for today ((Sunday). I selected 3-5pm as I had other commitments in the morning and early afternoon. At 4:11pm they cancelled again, using the same 'stuck on the job' excuse. When I tried to complain about how unacceptable it was that they cancelled on me twice, the 'scheduler' hung up me. Their reviews say that they do good work, but they actually need to honor their commitments and show up to DO the work! read more

I have never met a more unprofessional company. This company does not honor time frame windows and is extremely rude over the phone when asked about it. In terms of speaking to a manager, the manager (Michael Potter) doesn't take calls during the weekend (understood), but is "too busy" during the week to "make outbound calls to customers" because he "runs 7 companies" and if you call during the week you'll just "have to wait until he's finished" while on hold for him -- even though he's "too busy with conference calls". A complete joke. Don't waste your time with this company. read more

Very comprehensive repair work for my broken spring. My garage door is now set for the next 10-15 years. Thanks, guys!

Shady business practices. I thought I'd give this place a call due to the overwhelming positive reviews. I spoke briefly to someone on the phone and asked if I could text photos/videos of my garage to get an over the phone estimate. The guy insisted on sending a technician out instead and said it would be free, so I agreed. I gave him my brother's number who was at home. Technician named John texted us saying he would be out there at 2:30, arrived at 2:50. Took a look and gave us an estimate and began writing out an invoice. He then tried to intimidate my brother and dad into paying him $40-50 for coming out to take a look and said it was boss that was making him. Technician had his boss on speakerphone who was complaining that he was paying his tech $28/hour to come out so we needed to pay him. My brother and dad refused and technician finally left. I then get a call from a blocked number who was the initial guy I spoke to who tried to get us again to pay for the free estimate that he offered. He lied and said that since his technician had to take out his tools to do the diagnosis, we owed him money. My brother said tech never took out his tools. This company is extremely shady. I would not trust the positive reviews on here. read more

My garage door jammed Sunday afternoon and had called several garage door repair companies who either didn't return my call or couldn't get to me for their own reasons. I told them all my husband was out of town for work, I'm home with my kids and have a half open garage door to worry about all night. Even my awesome neighbors came over to try and help me out but they couldn't get it to budge. I finally dialed J&M Garage Doors and spoke with Fred. He was very polite and offered to call one of his technicians who just got off work for the day to see if he could swing by and at least help get my garage door closed for the night. He kept me on the phone until I had my appointment confirmed with his technician Dave. Dave ended up coming over about an hour later and he did get my garage closed. Dave was equally as polite as Fred and came out of his way to help my family out and it took about 30-45 minutes. This is what I call a A+ job from the second I called for help including the follow up in the morning. Thank you Fred and Dave for your excellent service! read more

Amazing service! Super friendly and professional. They were able to come and fix our garage door same day and it only took 20 mins! I would 100 % recommend F&M garage door repair to a friend. We will definitely be using F&M again for future garage repairs! Thanks again!! read more

My sister and I were shopping for quotes and we made contact with this business. They stated that there would be a free estimate since we were still considering other options. They sent a technician over and mind you he never pulls out any tools and didn't even look closely at the broken garage door motor. All I did was try to activate the garage mechanism and he listened to the noise it made. He gave us a quote of around $500 to replace everything or $600+ for a more premium set up. Ok that's fine, but as the technician is getting ready to leave he gets on the phone with "his boss" and his boss John was trying to get me to pay his technician $50 for coming out to see the garage. He stated that his technician "completed a diagnostic for us" by using tools to examine the garage which was a complete fabrication. He never even told us what is wrong and just said we had to replace the entire thing. It also contradicts the free estimate that he offered over the phone. John stated "I pay my techs $28/hour to drive around to do jobs so I need $50." He was insistent on getting the money over the phone and we had to tell him multiple times that we weren't going to pay him anything since it was supposed to be an estimate. He would not let it go and this was extremely unprofessional. Not sure if this adds value to the review but when they wrote me the quote on paper they gave me a sheet with the name of a different company "Anytime Garage Door Inc" and lists 4 names that this company used to go by. Why change the name of the business 4 times? That tells me they are running a shady operation and also they have terrible business practices. I ended up getting an estimate from another business who was a lot more pleasant to deal with and was honest about all of the costs. (The estimate was free by the way AND the second technician actually looked at the motor and gave us a variety of options to either repair or replace the motor. ) I highly suggest staying away from this company. The numbers they called us from was 702 569 4182 and the "boss" is named John. read more

F&M Garage Doors - Why so many different names? - Garage Door Services Near Me

My extension springs were completely worn out and I was in the market for a conversion. During this COVID-19 situation, I needed to get something done fast and safe so that no one gets hurt by my limping garage. I messaged F&M via yelp and Mandre came through same day with gloves and masks to convert my old garage extension springs to new torsion strings. The whole process with Q&A, quoting, and the actual work took a total of 2 hours. Would highly recommend! read more

After posting my review, Fred reached out to me and talked to me about the issues and refunded me over $300. I appreciate that he acknowledged the wrong rate that I was charged. The money is much needed during this crazy time... read more

Garage door spring broke today at 7:30AM. Wife left me with 3 motorcycles and a car I could not get out. I called them and they replaced springs by 8:30AM. I am impressed with their friendly attitude. read more

Use these guys!!! So I used yelp to contact them and they responded immediately and they also were able to come to my home the next day, for no charge to look at my garage door issues. Cody was on time, polite, didn't rush through the inspection, BUT more importantly HONEST with what they could and couldn't do for me! He quoted me a fair price and didn't pressure me to have the work done immediately. I have had 3 other garage door repair men come to my home in the last week and bullshit me ( probably because I'm a woman). I can tell that this is the company I will be using to correct the mess the other garage door company (besser brothers) did to my door! I truly appreciated Cody and his advise on what to do! I understand why they have such awesome reviews. read more

We were given a window of 9-12, Cody showed up soon after I received a texted message at 9 am. He is knowledgeable and works fast. Fixed our lopsided garage door so hopefully the mice will stop visiting us. Thank you for your quick response and turn around. read more

Super 5 Star Help after a Power Outage ! I called Fred at F&M because our garage door on a rental condo refused to work again after a large power outage in the Orange/N Tustin area on Mon 10/15/18 . We tried for 2 days to get it working ! Opening/closing a garage door manually sounds easy - It's NOT ! It's a huge hassle . Fred was here in 90m on Wed 10/17 after I called his company via Yelp as a new customer . He was helpful and kept me updated as to his exact time of arrival . He fixed it so quickly I had to laugh ! Less than 3 minutes ! I have only great things to say about this level of care and expertise ! Call Fred ! He will get that Garage Door working again ASAP ! read more

Thank you Mr Paul.D for your help today. Paul was very professional and fixed my garage door . I highly recommend Paul for your garage door issues. Thanks again. E.Gomez read more

Our 3 year old garage door malfunctioned and I called F&M for a quote. I was in a bit of a pickle as it got stuck mid-way and dusk was coming along quickly. Luckily Fred dropped by, gave me a quote and helped me close my heavy garage door before nightfall, even without us securing the job. Qualified garage repair guys came over later that week and installed a new garage Liftmaster, and now I have the fastest and highest tech garage door on the block! Whenever I have questions I'd text F&M and they would promptly reply, sometimes within seconds, which is completely unheard of. If you're in need of garage door assistance & repair, call them first. read more

The spring broke on my garage door opener and a Saturday. I called several places and nobody was going to be able to make out on the weekend. F&M sent a technician out the next morning and took car of the issue. The tech named Austin was friendly, efficient and knowlaedgable. It took about an hour to complete the work. Thank you. I recommend this company. read more

Thank you so much for comming so quickly and good sevvice i thought i would never be able to leave Elvsn fixed my car door thanks you fred read more

We called and got same-day service. Not just any service we got excellent service! Elmer, the service technician, was extremely thorough and helpful. Would recommend 100%! Thank you very much read more