Was referred by a very good friend but feel compelled to review in not a very positive way...had…read moreknee surgery last week and the next day had excruciating pain that prevented sleep...was told to grin and bear after two days no more pain which in fact turned true...but suffered immense pain for two nights that Advil didn't touch...it's been a week since my surgery and the sutures they applied on post op exam are falling off revealing an open, bleeding gash. I've reached out to an alternative ortho who tidied me up...Nice enough guy this troop, but omnipotent...so many options out there in Collin County for knee surgery so explore them all especially in Frisco.

Dr. Randall Troop or his staff was extremely rude when saying the Doctor did not want to see me…read more He previously diagnosed a rotator cuff problem requiring surgery. At the time of diagnosis I wasn't sure I wanted to do it. Later I made an appointment to accept his surgery offer. When I showed up for the appointment a staff member told me he didn't want to see me--it was very rudely delivered. I would not recommend him to anyone. Even my pets.

The business office LOST a $289 payment and sent it to collections. What should I expect--the…read morepayment was entered by an unsupervised college intern on his first day on the job.

I needed a Saturday appointment and this provider came up on Google with Saturday appointments in…read morePlano. I had bad experience in 2012 but so much time has passed and I was open minded to returning. When I called to schedule an appointment a very rude woman named Denise spoke with me. I am not in the habit of posting negative reviews but when someone is inconvenienced by doing their job and cannot be bothered to be neutral at the bare minimum that person shouldn't be answering the phone. It was a brief conversation and there was no need to be pushy or rude. She discouraged me from scheduling when I didn't have my insurance ID. I asked if I could make a cash pay appointment and she didn't want to hear that at all. When I asked about a Saturday appointment I was told that was for urgent injuries such as broken bones which is not what their automated system says when you're on hold or what the website says either. I don't understand why I was treated this way and I will absolutely never call them or refer anyone to them again. 2.5 stars on Google/Yelp is generous.

Very disappointed in how things have turned out with my experience at vitality sports medicine. I…read moreused to be a fan however this year my insurance changed to United healthcare and for 11 appointments I had this year their office staff Kelly had told me I had a certain number of chiropractic appointments that would be included. Never did she tell me they would be charging my insurance for physical therapy in addition to chiropractic. So to make a long story short I found out they had billed United healthcare for physical therapy too and used up my allotted amount this year when I still need physical therapy. Their assistant Hunter had told me they made an error and they would resend the paperwork to my insurance so that I could get the help I need at a physical therapy office. So I waited over a month and then called back to let them know my insurance company told me they Had re-sent three of the 11 appointments and she said well it takes a long time and I just needed to wait but I insist on not waiting any longer and then she tells me that they weren't going to be able to change the codes so I spoke to Dr. Ford and he informs me that she misspoke and they were not going to change the paperwork and that they did charge my insurance for physiotherapy in addition to chiropractic. I never received acupuncture or cupping or anything that I would be deemed as Physio or physical therapy at this office nor was I told in advance or at any time that they were doing physical therapy on me. Many times that they would have somebody massage my muscles or stretch me out it AND it was an intern. And there was even one time their intern bruised my back and underarms that my husband was concerned. So this is just letting you know that if you go to this office make sure you understand what their billing your insurance because I really feel that they were not honest with me and when I approached them with the issue they were not willing to fix it. I will not be returning to this office and I'm very disappointed in their business practices.

Dr. Ford has been my daughter sports care for 4 years now, he has group of the staff, easy check in…read moreand normally don't wait over 15 mins. He is knowledgeable and caring.

The only good thing is that my husband got an appointment the same day that he called to schedule…read more He was desperate because of the pain. He was seen by Dr. Berry. After x-rays were taken the doc never gave an inkling of a diagnosis but recommended three treatments anyway . Then had the audacity to ask my husband, "Tell me what you want to do." It's pretty difficult to make that decision when the physician (with all of his education and knowledge?) has no idea what is causing the pain. This man (I hesitate to call him doctor) acted like he just couldn't be bothered. Now it's clear why you are able to schedule a same day appointment. This place is certainly a HELL NO zone.

This place is absolutely horrible. The only time you can get anyone on the phone is to make an…read moreappointment, but I guarantee you they will start messing up the billing and you can never get a hold of anyone. We have had stuff sent to collections and yet we have a $0 balance. We have paid for EVERYTHING and now our credit is being ruined because of this company's shady business practices. What's frustrating is after months and months of trying to rectify the issue, they will do NOTHING to help on their end. Nothing - except be condescending and act like it's all on us now. Their non-action is due to them switching from a 3rd party billing company to internal, and since their internal team did nothing wrong, they are NOT going to help fix the issue they created (regardless if they used another billing company or not). just beware, the staff is HORRIBLE and really crappy to deal with-- IF you can get them on the phone at all (it took months!). So now we get multiple calls a day from bill collectors on stuff we don't owe. A normal business would fix the mistakes they created and not be shitty to the people asking for help. SAVE YOURSELF AND NEVER USE THIS SHADY PLACE! BEWARE!!!

I herniated a disc in my lower back in July 2025 and started coming to this location in February…read more2026 after getting some back injections. My progress has been great over the last four months, and the ATI team has been a crucial part in that journey. Jocelyn was my primary therapist, and she always had something innovative to challenge myself. When she wasn't there, the rest of the ATI team were great in helping me stay on routine. I can't thank them enough for all that they've done for me, as they helped lay a great groundwork for my physical future.

Their therapists are all good in the Fort Worth, TX branch but their admin is horrible…read more Overseas....everything is overseas for customer service. ATI switched me to self pay after my visits ran out from insurance and never involved ME in that decision. I was told they got "additional authorization" for me through my insurance. Now i have a substantial debt they are billing me for and after doing a deep dive into this, ATI will not send me the "additional authorization" nor will they tell me who switched me to self pay and raised my per visit rates substantially. ALL OVERSEAS!! beware. BBB has many billing issue complaints. MANY

Dr. Walter is the absolute best. I have been a patient of his off and on as well as my daughter…read more He is great at explaining your injury as well as treatment options. He is fantastic with sports injuries as well.

Dr. Walter was very professional and explained things compassionately..I am still Waiting to…read morereceive medical x rays and the referral information offered at my visit for the getting worse pain issues. I hope that will happen Monday. It's been over a week. I have spoken with the PA and emailed.

Dr. Eidsvig is a master of his craft. I truly believe it is because of him that I can walk today…read moreafter suffering acute paralysis with no immediately known cause. His openness towards curiosity, variations of eastern, western & ancient practices, and his incredible depth of knowledge on body mechanics make him a true healer. His support staff, Kelly & Averi are warm and inviting. I am beyond grateful and I highly recommend this practice.

We have only been here 2x per a STRONG recommendation of a friend and we couldn't be more happy and…read morepleased with my daughter's treatment! I wouldn't have believed it had I not watch my 14 yr old drill team dancer go from pain and misery in her hamstring to almost fully recovered in just 3 days. I swear I know this sounds crazy but it's true! After finding this place, as our second opinion, I can't even imagine where we would be had we not looked elsewhere. Thank God a good friend reached out to me and told me about Dr. Eidsvig. The other place, a sports Ortho in Mckinney, basically treated us like cattle and didn't even bother to try and get to the root of the problem. The Ortho gave us a completely different probable diagnosis and wasn't interested in trying to heal her - all they wanted to do was load her up with anti-inflammatory meds and put her through 2x a week physical therapy for 4-6 weeks and said she would be lucky to be dancing in four weeks. Upon our first visit with WB Sports and Spine the doctor immediately knew what was wrong with her was very thorough and got to work right away - he did one round of dry-needling which wasn't that fun for her, as dry needling usually isn't. He also did a series of manual scar tissue break up techniques in the affected area and her leg extension went from barely reaching 83° to 120° extension right in front of my eyes! She was a little sore for 24 hours but already had mobility and less pain. When we went back for follow up 3 days later her leg extension is now at 132°... No dry needling needed at this time only manual scar tissue break up for her nerve adhesion in the glute and hamstring. Yay!! My daughter will be back to doing what she loves most and dancing full time with her team in two weeks and more importantly she is pain-free and happy as a clam! We are so thankful someone bothered to take the time and tell us their testimony and encouraged us to see Dr. Eidsvig and his staff immediately. He got to the bottom of her injury and helped heal it! ZERO medications too! Bonus** The staff are SO friendly personable and you get the feeling right away you are in good hands! We feel SO very blessed we found him right away and didn't end up going through several doctors and places like so many others have.

Dr. Slabisak did my 2 back surgeries and everything went very well. He is the only one who listened…read moreto what I was saying about how much pain I was dealing with. He found what the problem was and fixed it.

I don't know anything about the other physicians in this office, but I do know about Dr Slabisak…read more He is AWESOME! He takes the time to answer my questions & explain concerns/procedures in detail. His staff is always super friendly & everything is clean & organized. And their hot chocolate is to die for!

I attended therapy at Clair Physical Therapy during the last quarter of 2025 and had an excellent…read moreexperience. Amy was my primary therapist, and she was outstanding. She provided detailed verbal explanations during each session and gave me printed instructions so I could continue my exercises properly at home. I also worked with other staff members, and each person took time to explain how the exercises would help my condition. The whole team was extremely friendly, and Bob runs a great practice. I was very pleased with the care I received and would absolutely recommend this location.

From the first time I was here and each subsequent time (at least 4), I saw therapists consistently…read morewiping down/ sanitizing equipment using various germ-preventative implements (disposable gloves, separate pillow cases, shoe booties). The facility smells clean and is well-maintained because of those standards. The clean environment is a HUGE PLUS! The therapy itself has also been gold. PT Amy gave me clear, concise printed directions with pictures of prescribed exercises. She is professional, patient, thorough and sweet; I trust her . Her demeanor makes me automatically more comfortable. I had PT Miles last week and found him to be attentive and good at explaining each step. Both therapists give me hope and seem sincere in helping my recovery. The receptionist is also welcoming and easy to schedule with. Highly recommend!!!

The good: nicest doc ever The bad; they over- communicate…read morewith emails and texts. My phone was blown up with reminders, etc. Wayyyyy overpriced. Just opened insurance claim today. Unbelievable The worst part???? Treatment made my issue worst.

Huge fan of Airrosti. Had back pain that wouldn't go away,…read moreand was actually getting worse with time. I tried many things: yoga, massage, stretching, weights, standard chiropractic visits, even YouTube video 'fixes'. Nothing worked. Came to Airrosti, and 4 visits later, my back is like 98% better. I can't recommend this place highly enough!