I would wash my clothes here any day. Great coin service. Machines work as supposed to great people…read moreto watch if you stick around.

Clean machines. Many different sizes and also have Wadh and Fold Service. Conveniently located in…read morethe Plaza...plenty of parking.

The folks who work here are very nice…read more Some washers now cost more than $10.00, dryers are also quite expensive. There is always overflowing trash and stuff on the floor. I'm thankful that I don't need a laundromat regularly, but if I did I'd have to find a less expensive one.

The good was the staff! The bad is I think my debit card was skimmed there where you have download…read moreyour card to do laundry

Too small, not enough parking. Needs bigger machines to handle more in 1 load, especially bulky…read moreitems.

I have used this laundromat about half a dozen times in the past 24 months when I have large or…read morebulky items to wash that my machine at home won't accommodate. Today I brought my 5x7 machine washable area rug and I put it in one of the large capacity machines. While it was washing I went across the street and when I came back the rug wasn't in the machine. The cycle still had time left on it so I knew it most likely wasn't stolen. Instead, the rug was taken out of the machine (mid cycle) by the owner, leaving me with a very heavy water logged and soapy rug. I've met the owner a couple time previous to this and she is a very unpleasant woman with zero customer service etiquette. The facility is decent but I won't ever come back, I'd rather give my money to someone who isn't so rude .

I've used the laundromat in the past. It was very clean not crowded mid morning. Last night I was…read morestressing about having enough small bills for a change machine. Guess it's been a while since I've used a laundromat, they now offer debit cards as payment!! This absolutely made my day so far.

High capacity washers. Great and large enough to fit 2-3 King sized comforters or a complete set of…read moreKing bedding, including pillows, sheets, etc.

This NEW laundromat is great, clean, and efficient! If you happen to forget any supplies, they have…read moreall that you need- detergent, dryer sheets, etc. The machines worked great and the staff is very helpful... It's also very convenient that they offer both home pickup and drop off services. Overall, the service is great and since they're new, the owners really value the customers experience. Also, don't forget to ask about their student special!

From the owner: Are you tired from work now dealing with kids at home,have tons of laundry no time to do it.just…read morecall Alice's Laundromat will help free pick up with in 2 miles

Owner was awfully rude when ask to stop touching my laundry. The sheets needed to be readjusted but…read moredidn't even stop to ask whose stuff. Start grabbing to separate and draggi the sheets on the floor. Seven dryers not working with five dryers stopped with clothes for more than 20 minutes. I was there most of the day nothing got fixed does nothing except getting in the way collecting her money. Been before it always nice and clean but the owner needs to have some customers service skills.

Great Place and great owner! I would be willing to bet the people who left bad reviews never made…read moreany attempt to contact the owner and let her remedy the situation. I had to contact the owner after I made a mistake and she was a pleasure to deal with and went above an beyond to help me with my mistake. The experience made me and my family loyal customers of Laundry Loft. Laundry Loft has is conveniently located next to Roche Brothers and they are open daily until 11pm which gives me more options for when I do my laundry. The Laundry Loft is bright and clean, they have plenty of machines, both standard and large capacity and the machines work well. Most or all machines accept both quarters and credit card. This is my go to laundromat and I have tried several in the Natick area but between the place itself and the owner who is responsive and focused on providing great customer service I won't go anywhere else.

Provides excellence service and very friendly. The place is always clean and price is on target…read morewith other locations. Great location! Highly recommend doing business with them. I use them personally and for the organization I work with.

i dont have a car. the price for lemon pick up/drop off service is cheaper than if i hire a taxi to…read morego down to lemon myself (or any other establishment). the price isnt too much if you take into account they have reliable honest service.

2025 I understand…read morethat this place is working on fixing things..... it's been a year, please fix your machines. it's very frustrating when you have to spend more time and money washing clothes. and your clothes are completely soaked in water, because the machine don't wash. please do better

It was my first and last time using this place and someone literally stole my blanket from the…read moredryer. This place is pretty filthy.

Had two pair pants hemmed. Tailor worked quickly and did superb job. Glad to find a great tailor in…read moreeasy location!

Was a pleasure finding HL. After comparing replies from multiple vendors, HL was the most…read moreconsiderate and helpful. And did an excellent job in rush time. Would go back again for all my needs.