I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

great service and wonderful people. Very reasonable prices…read moreand they did a great job fixing my watch

Very quick service replacing the battery in my decades-old Seiko watch. In and out in five-ten…read moreminutes. Friendly help.

Super fast and professional service! I could not be happier with just how easy and smooth the…read moreentire process was, to change my husband's watch battery. I walked in without an appointment, and had the battery replaced within 3mins - perfecto!! I will definitely be back again, next time maybe to also look at the beautiful jewellery that was on offer.

prompt and professional attention personable owner…read morecompleted the clock repair while I waited! VERY REASONABLE price would thoroughly recommend this business !

A big thank you to Brett for excellent customer service and professional expertise in restoring my…read morewife's Cartier watch. He is a REAL expert, with honesty and a fair price. I highly recommend his work!

Took my Tag Heuer Watch in for repair. Tag did not make it easy to get parts so I had to climb the…read moreladder. After I was successful in getting the parts these guys fixed my watch in a jiffy and for a fair price. I love my Tag watch but they are trying to make you do all servicing in New Jersey. Not cool. My $200 repair would have been almost $600 if I sent to NJ.

Local small business that did a great job quickly fixing my uncle's watch. Thank you for your…read moreexpertise and kindess.

very fair watch repair shop. my mom and i came in with 6 watches for battery replacement. i thought…read morethe pricing was very fair. at pick up, they gave us a lot of useful feedback on each watch. ex. to be extra careful bec they caught that one of the bracelets was getting worn. highly recommend.

Opened up the store late on Saturday and when I went in, quoted me a repair price that was a lot…read moremore than the cost of the watch. I wish they would have told me that on the phone when I called them the day before.

If you bought gold from this jeweler, have your gold tested! In 2017 I went to them and bought a…read more18K white gold chain. A year later I went back to them to trade it in for a bigger chain. When they tested it they told me that the chain was 14K and that I didn't by it from them. After much debate, they finally agreed to move forward with accepting the chain and I completed the trade and purchased remaining amount for the heavier 18K white gold chain. The owner asked that when I get home to please text her the original receipt so she can contact her supplier, which I did and she apologized for the issue. I thought all was rectified. Recently I went to sell this very same chain, and when it was tested with an XRF machine, it too was not 18K! The first time could be a mistake, but the second time is indicative of fraud and stealing people's hard earned money. I went to back to DuPont and spoke with the owner. She simply did not believe me and completely dismissed my issue. All I wanted was for them to trade the chain for an actual 18k chain. She refused because I didn't have a receipt (which she continently did not give me for the original trade and purchase). She kept saying "I always give receipts so your story does not make sense". Apparently she always sells 14k gold jewelry even though it is marked and sold as 18K gold. And after reading several of reviews I'm not the only one. Have your gold tested, it probably is not the quality as marked on your jewelry. I'm sorry that con artists like this exist and shame on them for taking advantage of people's trust and stealing from them. Nếu bạn đã mua vàng từ tiệm trang sức này, hãy đem vàng đi kiểm định ngay! Năm 2017 tôi đến đây và mua một sợi dây chuyền vàng trắng 18K. Một năm sau tôi quay lại để đổi lấy sợi dây lớn hơn. Khi họ kiểm định, họ nói rằng dây chuyền đó chỉ là 14K và rằng tôi không mua nó từ tiệm của họ. Sau khi tranh luận rất lâu, họ mới đồng ý chấp nhận dây chuyền và tôi hoàn tất việc đổi, đồng thời trả thêm phần chênh lệch để lấy sợi dây chuyền vàng trắng 18K nặng hơn. Bà chủ yêu cầu khi về nhà tôi hãy nhắn tin gửi hóa đơn gốc để bà liên hệ nhà cung cấp. Tôi đã làm vậy và bà ấy đã xin lỗi vì sự cố. Tôi tưởng mọi chuyện đã được giải quyết. Gần đây tôi mang chính sợi dây đó đi bán, và khi được kiểm tra bằng máy XRF thì nó cũng không phải 18K! Lần đầu có thể là nhầm lẫn, nhưng lần thứ hai thì rõ ràng là dấu hiệu của lừa đảo và chiếm đoạt tiền mồ hôi công sức của người khác. Tôi quay lại DuPont để nói chuyện với chủ tiệm. Bà ấy hoàn toàn không tin tôi và bác bỏ vấn đề của tôi. Điều tôi muốn chỉ đơn giản là họ đổi lại cho tôi một sợi dây đúng 18K. Bà ấy từ chối vì tôi không có hóa đơn (mà chính bà ấy lại không đưa cho tôi hóa đơn lúc giao dịch đổi và mua mới). Bà cứ nói: "Tôi luôn đưa hóa đơn, nên câu chuyện của bạn không hợp lý." Hóa ra bà ấy luôn bán trang sức vàng 14K nhưng lại ghi là 18K để bán ra. Và sau khi đọc thêm nhiều đánh giá khác, tôi biết mình không phải người duy nhất. Hãy đi kiểm định vàng của bạn, rất có thể nó không đạt đúng chất lượng như thông tin trên sản phẩm. Thật đáng buồn khi vẫn còn những kẻ lừa đảo như vậy tồn tại, lợi dụng lòng tin của khách hàng và trục lợi trên sự tin tưởng của họ. Shame!

This jewelry store is outstanding!…read more Every visit has been exceptional. The staff is very knowledgeable. Their prices are quite reasonable. I couldn't be happier!

Beware, DO NOT USE this place if you want your watch unharmed. Do not reward incompetence, save…read moreyour watch, go somewhere else. I visited M & J Jewelers, as it has excellent reviews and is right in Rosslyn Metro. I brought 2 watches with me, both just needed their batteries replaced. My Tissot Touch, an irreplaceable gift from my dad, and a Wittnauer, titanium watch with 20-year long-life battery. I called ahead and let the technician know what kind of watches I am bringing, "no problem sir" I heard. What followed is a total nightmare that resulted in a destruction of my Tissot closely followed by vitriol barrage from the owner, who try to hide his complete and utter incompetence by his aggressive verbal assault while laughing out my concerns and patronizing me along the way. He spent 15 minutes trying to open my Tissot with increasingly more forceful techniques and tools. This resulted in multiple scratches so deep that I can't put the watch on without really irritating my skin. I tried to stop him, but only heard that he knows what he is doing and to let him work. I am attaching a picture, it may be difficult to see the scratches, but trust me, they are deep. After I told him to just give me the watch back, he popped the back of my Wittnauer and announced to me "there is no battery here." This is the first time this watch with its long life 20-year battery has ever been opened, but he could not even find it inside. Yes this battery does look different form your ordinary watch battery, but instead of acknowledging that he's never seen one before, he laughed his cackling, laud and toothless laughter at me for claiming that there is a battery there to be replaced. Unreal! I felt insulted and my watch (made precious by virtue of a special gift) damaged, I was literally pushed out the door. I would like to think that we are an open and inclusive society, and I practice it daily in my business and consumer choices. I try to judge people on their merit and not accents and appearance. This experience was a sobering one however, where someone from a culture of non-existent customer service and obvious patriarchal disdain for women, treated me in a way that is incompatible with the most basic rules of civil behavior and polite human interaction. I believe that such businesses should not be supported and we should demand better. Here is my attempt at doing just that.

Tiny little place in that horrible Rosslyn metro "mall" that most people don't know even exists…read more It's on the second floor in a somewhat junky tiny store. They don't really sell anything by repairs seem to be the thing. I was disappointed in the lack of good watch/jewelry repair spots in the area, especially reasonably priced ones. This place is where to go, and the friendly old man that is the only employee is very nice. He fixes watches and many things just while you wait, and charges a super small amount. For a more complicated necklace fix it was ready the next day. If you lose a piece of pin of a watch for example he has those as well.

First, I want to say "thank you". I have an older solid gold watch; it is more of a jewelry watch…read morethan a high end time piece. I brought it to the local major fine jewelry store that usually services my watches for a routine battery change. They informed me that the watch was not working and would need a new mechanism. That being said, I have a long relationship with the jewelry store and completely trust them... they have always done great work. But, before having them replace the mechanism, I brought the watch to Randy of Specialty Watch Repair. He spent about an hour with the watch. When he returned, the watch was back in working order. He informed me that a spring had popped out and that he had replaced it. I don't even want to say how little he charged as his place would be too full. All I will say is that Randy is honest, generous, and competent. My lesson was that a jewelry store, no matter how great, is a jewelry store. A watch is not really jewelry. Thank you Randy for the kind and amazing work.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

I had been looking for a Rolex for a few months. I literally called around, talked to a few…read morejewelers and what I found out is Rolex's are hard to come by! Most people get waitlisted. These luxurious watches are investments that you'll always get a ROI or at the very least get what you paid for if you decided to sell. Mark was exceptional! They asked if security was needed to walk us to the car. Beverages offered! Top Notch service! Would highly recommend.

Came in early in Saturday looking ready to buy a decent watch. As anyone knows, you want to feel…read moregreat about your purchase especially when spending several thousand on a luxury item. Well, I didn't feel so welcome as I went in and stood around the cases with not one associate coming to ask me if I needed help. If they wanted to put up a pretentious front they succeeded. Many jewelers in town, I'll try someplace else.

Abdel just upgraded my PC processor and RAM. He installed Windows 11 and did a bunch of…read moremaintenance, too. This was the third time I've used his services, all with great results. He's got terrific expertise, plus he is professional, friendly, responsive, and offers fair pricing. In fact, he did a bunch of extra stuff to improve my PC for free. Plus he explains things very thoroughly. Clearly, he takes pride in offering excellent quality work and support. I recommend PC Tek highly!

Abdel successfully fixed my laptop after a stressful power crash. We had to do a lot of…read moretroubleshooting to determine the issue, and that took some time, but I appreciate the fact that he was available on days and times that worked with my schedule. He was very quick with ordering parts and getting the laptop fixed when the parts arrived, and he was knowledgeable on what was needed.