Wonderful experience with Dr. Katie Exline! Fantastic doctor, knowledgeable, and great with kids. I…read moreappreciated that all involved in my girls' care spoke directly to them, asked if they had questions, and taught them about their own eye health and biology as they went. Def recommend!

I just had my annual visit with PVC and provided them a great review on Google. Sharing here as…read moreI've been a customer since 2002 and have always been super happy with their care, service, team of docs and staff, overall efficiency and experiences - super happy with it all. I buy my annual contact lens supply through them and when I was asked this round why I didn't purchase glasses here (I'm that person as I asked for a copy of my rx) and before I could answer why, she offered me options: is it based on cost or amenities or both? Honestly, all of it and she thanked me for my feedback and it continued to be a great experience. Huge fan not to mention in late March I had a little bit of a red eye heading into a weekend and wanted it checked out before the weekend. Was able to secure a quick visit up at the Maxtown location only to find out it was nothing. Attentive, professional and consistent service throughout. Love Professional VisionCare!

My wife had an accident and broke her frames so we went back to Dr Bickel for a Re exam and new…read moreframes. He did an excellent job of assessing her eyes and we were able to get the same frames using her original glass. The staff and Dr Bickel are so considerate and efficient. We highly recommend this Dr Bickel and this business!

I met Dr.Bickel thru my husband. I didn't necessarily have an eye doctor. I've been a patient now…read morealmost 11yrs and cannot speak highly enough about this office. I have complete trust in Dr. Bickel. He is extremely thorough and always takes care of me. If you need eye care I highly recommend this office. Sandra Townsend

My glasses broke and Tiffany helped me fix them. Thank you so much. She also helped me last time as…read morewell. She's heaven sent

The Lancaster, Ohio office got me in almost immediately. From the time that I entered the store…read morethrough the time I left, everyone was friendly and exhibited nothing but professionalism. The eyeglasses arrived within the time frame I was told. The prescription is perfect. Since my initial pair of glasses I have ordered four additional pairs - two readers and two pair of lined bifocals. I plan to be a lifetime customer. Ty Ankrom, Circleville

This was our (both my wife and me) visit to the Costco Optical Department. Last time - over a year…read moreago, my wife did not need new glasses but I did. Dr Stephen Ruth (the resident eye doctor) is very thoirough in his examinations and shows you a video scan of your eye and was able to point out where cataracts were developing. We have been very pleased with Dr Ruth's service - both times. After my last visit, I did purchase new glasses from the Costco Optical Department and have been very pleased with my glasses. They have VERY STRAIGHT FORWARD pricing - lens are a set price that includes all the options - anti-glare, etc. Progressives and bi-focals are a little more expensive than single-vision lens. They have a good selection of frames to choose from. Obviously - we came back and will be back again.

Dr. Ruth is an excellent caring doctor! He has been so patient with me trying to figure out…read morecontacts for me. Love him and his staff so much!

My hubby and I switched to Southwest Eyecare from our optometrist about two years ago. These guys…read moreare open on Saturdays!!!! It's such a rare treat when it comes to optometrists. For once a medical appointment that I don't have to deal with during working hours!! I have to say, the minute we started going to this business, it was like a breath of fresh air. No pressure from Dr. Hartig on wanting me to purchase bifocals or progressives (although I know they would be beneficial but I've been refusing to commit). He simply tells me he fully supports my decision, regardless. He is always so kind and personable, and gives me sound advice along with some interesting educational trivia about my eyeballs. The prices here are also so much better than our old optometrist. There are perks at this location that I am told are included in our insurance, but at our old spot they were charging us extra. The selection in eyeglasses is quite grand as well. The staff are very helpful (and honest when giving their opinions on frames, which is much appreciated). We have no plans to go anywhere else for our vision needs!

I'm really disappointed in this practice. I have been a happy patient for about 10 years, along…read morewith my kids. I Needed measurements recently for safety glasses. Something they had in their computer. My most recent pair of glasses are less than a year old. They wanted to charge me $15 to just print it off for me. The office manager was rude. Patient loyalty obviously means nothing. I could understand if I wasn't a patient or it had been several years since I had gotten glasses. They have lost my family's business.

It is with a bit of sorrow I have to write this review because I have done good business with this…read morecompany on several occasions. Recently I brought some office glasses for repair where a hinge broke. After a while the same side broke again. I called to follow up and learned I was still under warranty. Whomever I spoke with seemed to be kind as usual. I brought the eyewear in on Monday and was immediately put off by the person behind the counter doing whatever he was doing. He spoke rather dismissively telling me he would be with me momentarily without actually looking my way. After he continued doing whatever he was doing at the computer he asked me what I was there for. After getting my name and looking me up, there was a bit of confusion as to how my name was listed. Again this in itself was not an issue for me but his attitude was stone cold I "DON'T WANT TO HELP YOU!" Once he found me he looked at my eyewear and immediately said, "OH THIS BROKE WHERE THE PLASTIC IS, THERE IS NOTHING I CAN DO TO FIX THESE". No customer service, empathy nor reasonable expression from one human being to another let alone a customer. This was all I could think about. Then he said, "I could bond them but I doubt it would last a day. Sorry!" It was a very sarcastic "sorry" - more like a f&^! you 'sorry.' It was at that moment I realized i needed to get outta there before I went beyond my own personal character. I took my frames home and added a little super glue to the point of breakage. I'm glad to say its been over 48 hours now and I've worked in them for some 22 hours since Monday without a problem. The glue is sturdy and I am satisfied with my own limited 'craftsmanship.' The fact that he didn't choose to make a fix for me is one thing. I find that disappointing in itself. But the fact that this man with a nasty ass attitude spoke to me like I was a worthless waste of his time has me rethinking whether I will ever seek out their services again. To reiterate, this was my first negative experience as opposed to the many times I've been there and received friendly service. I could imagine several reasons why this could be which I won't mention. One I will mention is I had just cut my grass before driving to the store on my lunch break. Perhaps he thought I was a hobo. But again, regardless, I am still seething when I think of how this person summarily dismissed a person who takes pride in spending money with good businesses. I was taught in the first grade not to judge a book by it's cover. I would have asked this person his name. But I was so put off even now I don't care.

Definitely my favorite place to get prescription glasses from now on. I was told by another…read moreoptician that they could get my glasses done in 4 weeks *meh* so I went to Eyeglass Wearhouse instead and had my glasses ready in 2 days!

What an amazing place!! I had an awesome time here. Who says that about a dr appointment?! Everyone…read morewas super kind. The doctors were so helpful. I felt really taken care of. I ordered new glasses that look great. I definitely recommend coming here for an eye doctor.

I arrived for my 2:40 appointment at 2:30. I was not taken back to begin my appointment until 3:00…read more There was a new employee being trained and he was far too new to be leading the new patient intake. Dr. Cooley was great and very informative. However, my appointment was over 2 hours long. By the time dr. Cooley was done seeing me I didn't even have time to pick out lenses. This was my first time at this office, and honestly will probably be my last.

Calm, experienced, helpful. A wide range of glasses, expert fitting. Nice folks, a pleasure to be…read morethere.

This is the best optical place to go in the Columbus area! I've been going to see Steve for over 21…read moreyears! They have some really unique glasses for the unique person. The fellas are really personable and want to make sure you not only have the glasses that are meant for you, but also fit properly. I can't wait to get my next pair of glasses!!!