First, let me say that Dr Bumgarner and staff provide 5 Star service. This is important to me…read morebecause I have serious eye issues having had several eye surgeries at Carolina Eye Assoc, my file there is at least 2 inches thick. My problem is with the eye glasses department. My experience has steadily declined in this area. Previously my prescription was ordered to fit metal frames. It came back to fit rimless frames. This error was not detected until I came in to replace my lens. A simple check when th lens arrived would have caught this error before I came in. After they came in, I developed an eye ache after 3 months. Dr Bumgarner reexamined my eyes (at no charge) with no change in the prescription. The new lens are perfect. Recently I ordered new glasses and called after 11 business days to get the status of my new glasses. I was informed that the lens were there but the frames weren't. It appears that staff doesn't follow up with providers to ensure accurate and on time arrival. If I hadn't called they still wouldn't know the frames hadn't come in. Hopefully they will be here next week, or maybe another 10 business days. I'll continue with Dr Bumgarner but I think I'll get my glasses elsewhere.

Have always had good service at Spectrum eye. Dr Athans is great. Clean modern facility where you…read morecan see the eye doctor and get your glasses. Note: bring your checkbook. There is an additional charge for using a credit card to cover the fee they are charged by the credit card company. I've seen reviews complaining about this charge .. this is not an uncommon practice.

Went to see Amy at Myeyedr and she was so so helpful one of my dementia ladies that I take care of…read morebroke her eyeglasses and Amy had them fixed for me! I was so blessed!!!! Thank you from the bottom of my heart Annie

Business Manager, I asked to talk to you Friday, but the…read morereceptionist would not bring anyone out, saying "They will just tell you what I'm telling you." You may want to contact your regional manager, Chelsea Jannone, she is fully aware of the unacceptable treatment I experienced at your office. She has my phone number if you would like additional details or information. Thanks.

I didn't like his going with a large outfit so went elsewhere and found out the hard way to stick…read morewith the best. I've been wearing contacts for over 50 years and got the best vision, fit and price with Dr. Fogelman. Not herded around, no long waits while he serviced 2-3 other patients. Going back after wasting almost $1,000 elsewhere.

Simple check-in. Doctor I worked with was easy to converse with and advised on a few things I…read moredidn't consider or think of since I'm getting older. The lady I worked with to get new prescription glasses and sunglasses with really fun and engaging. Forgot I was at the eye doc after a couple minutes. I'll definitely be going back as well as my family!

These people are the rudest people ever! My last vision exam -the tech was high on pain medications…read moreafter being in a car accident, seeing double, falling asleep during the exams. I had to type my own information for her. I sat in the waiting area for over an hour bc she forgot about me. The office people are loud, obnoxious, and violate HIPPA - I listened to them tell people what other people's insurance was at Lowes Food and who paid for what. The are awful! They argue with you non-stop especially the lady who makes appts/handles billing and the lady that fits you for glasses. We will be switching. The doctor is great, but the staff are awful!

Omg! This was the Most Amazing informative place!…read moreI can't believe how professional and talented these folks are!!! I was treated like Royalty! Highly recommend! Annie

Made an appointment a month in advance. As a new patient I made sure to verify that they took my…read moreinsurance. The receptionist ensured they did when I made my appointment. When I showed up on the day of my appointment the receptionist was very rude and told me they don't actually take my insurance and my appointment was canceled. No call or anything.

Doctor is great. His past receptionist needed some lessons in customer service. Now, there have…read morebeen positive changes. I can't say enough good things about Dr. Lovsin.

I had a very good experience with this business. Dr. Lovsin is very knowledgeable and great…read moreexplained everything I needed to know. I Wii be back annually.