Love Dr. Lovsin and he's the only reason I'm even giving anything above 1 Star. Ever since that new front desk guy Mitch (hot pink hair) came into that office...it's gone downhill. Everyone I know that goes there has had issues with him. He's rude, sarcastic, and childish to everyone that I know that's had to deal with him. I got to experience this for myself as well. You guys also need to watch out for your insurance and money. He overbilled my insurance insisted that was my portion for services NOT rendered and didn't want to file a claim correction at all. He just stared at me when I told him that his billing was incorrect (I do medical billing myself.) I asked to speak to whoever runs that office he smirked and said he did, and when I asked where I can file a complaint, he gave me his email address instead of Cary's (which supposedly is the main office) he refused to give me their number as well. I recommend Dr. Lovsin because he's always been a great doctor and taken great care of me when he sees me. Dr. Lovsin was also trying to be helpful with this situation, because he's the only one Mitch would listen to, since Mitch refuses to believe he makes mistakes. Other than that hopefully "Mitchell" finds another job he actually enjoys, since he had an attitude from the second I walked in. He was also giving me misinformation about my medical records and my billing. Basically told me it was none of my business what they bill too my insurance and what they do with my information. Please hire someone who doesn't do sketchy things in the office and knows the legalities of insurance fraud. I'd love to reach out to someone in charge but he refuses to give me any info to file a complaint against him. Hopefully this helps someone watch out for Mitch and his sketchy ways. At the end of the situation (after several trips there and phone calls to insurance,) my claim was voided and refiled, and I was refunded what I overpaid. Thank you Dr. Lovsin for trying to help and always being such a great doctor. Dr. Lovsin A++, Mitch horrible. read more