Have always had good service at Spectrum eye. Dr Athans is great. Clean modern facility where you…read morecan see the eye doctor and get your glasses. Note: bring your checkbook. There is an additional charge for using a credit card to cover the fee they are charged by the credit card company. I've seen reviews complaining about this charge .. this is not an uncommon practice.

Everything Not having patients come back for testing because of not having staff available and…read moreequipment not working and other reasons given Staff not being able to explain what the testing is for Dr could be less curt

These people are the rudest people ever! My last vision exam -the tech was high on pain medications…read moreafter being in a car accident, seeing double, falling asleep during the exams. I had to type my own information for her. I sat in the waiting area for over an hour bc she forgot about me. The office people are loud, obnoxious, and violate HIPPA - I listened to them tell people what other people's insurance was at Lowes Food and who paid for what. The are awful! They argue with you non-stop especially the lady who makes appts/handles billing and the lady that fits you for glasses. We will be switching. The doctor is great, but the staff are awful!

Simple check-in. Doctor I worked with was easy to converse with and advised on a few things I…read moredidn't consider or think of since I'm getting older. The lady I worked with to get new prescription glasses and sunglasses with really fun and engaging. Forgot I was at the eye doc after a couple minutes. I'll definitely be going back as well as my family!

Wonderful experience. Staff was friendly and helpful. Dr. Wacker is a gem. He really explains…read moreeverything and wants to make sure all your questions are answered. Highly recommend this practice.

I broke my glasses and took them back today to be fixed. They couldnt fix them but Cassandra had me…read morein a new pair in less than 10 mins. She was so polite, friendly and helpful. I really feel like she was also happy to help me and in such a timely matter. Thank You Cassandra for making my day alot better.

Dr. Wells and his staff are fantastic! I goggle searched eye care and I am so lucky to have found…read morethis place. They took my appointment with no problem. The wait time in the office was less than five minutes. I was fitted for contacts and glasses. The glasses selection is too cute!! They have all of the nice brands: Kate Spade, RayBan, Coach, Michael Kors and so much more! They have a good selection of less expensive ones too if that is what you are looking for. My contacts are great. From what i saw, you can really get any brand of contacts as well. I highly recommend Dr. Wells for eye care.

I scheduled an appointment for an eye exam a month ago, as this was the soonest available…read moreappointment. I show up for my appointment a few minutes early and the receptionist ask what my appointment "was". I told her it's at 1:40. She then told me because I did not confirm my appointment that I lost it and was moved to overflow (which meant I'd have to be worked into their schedule). Because I had other priorities after my appointment I told her I'd have to call and reschedule it. I scheduled my entire day around this appointment and had been waiting for a month to have it. The office did send a confirmation text the week prior, but also sent a reminder text everyday that I had an appointment today (to include one this morning). If I had missed this appointment I would have been charged a fee, but they can cancel without notice with no consequences. There is nothing in any of their texts that says they will cancel my appointment, but to the contrary all say that my appointment is good to go and insurance is confirmed. I along with my family have been going to this office since we moved to the area 5 years ago and have never experienced anything like this. It's frustrating and unacceptable in my opinion. Our family all wear glasses and have spent literal thousands in this office. We do not plan to go back at this point, which is unfortunate because I really like the eye doctors I have seen there, but the receptionist is another story.