If I could give negative score I would. I would not recommend going to this business. Both my…read morehusband and I went to get glasses in January of 2023, I had to have my glasses redone 4 times before they were wearable. Not perfect, I still have issues, but they were better than my old glasses so I kept them. My husband on the other hand had his lenses replaced 6 times....yes, 6 times and they still were not right. He drives truck and could not see road signs, saw double and could not see to back up the semi. So, he took them back and asked for our money back and they refused! They said they made them to his specifications so they would ntot give him his money back. I am honestly floored. So now we have no glasses and no refund!! That doctor there doesn't know what he's doing. I've worn glasses almost my whole life and never had this issue. The manager there is nasty, nasty, nasty. They talk negatively about patients while other patients are there also. Heard that on several occasions. DO NOT GO TO THIS PLACE!!!

Be aware!!!! Know what you are paying for ahead of exam. We have a $10 copay. Expected to only to…read morepay $10. They performed an extra retinal screening exam that costs extra $39. They DID NOT ask before if we wanted this done. The receptionist knew we only wanted to pay the $10 copay because we tried to pay it before our exams. This is deceptive and has been reported to our insurance co. Since there was two of us, walking out our bill was $98 instead of $20. We will not be returning because of this.

I had some frames that I thought were not fixable. They fixed them, put the lenses back in...good…read moreas new....no charge!

Not bad, but not the best I've had either. If you're looking for quick and efficient service, this…read moreplace may be for you. If you want to chat and get personal and know your doctor, then perhaps try somewhere else. The doctor was courteous and kind but asked me maybe a total of four questions throughout my exam (only one of which was non-eye related). I can't remember his name, nor do I know anything about him (except that he's from Wausau and is an eye doctor). Again, the service wasn't bad, but I just don't know if I would recommend it. P. S. The girl who works front office, answers phones and helped me out before and after my exam was amazing! Such a sweet spirit and never annoyed with my many questions.

I called to make a new patient appointment and gave him all of my information just to find a time…read moreslot, a lengthy process. The very first thing he asked me was what kind of insurance I have. After the whole thing was done, the representative put me on hold then came back and told me that they only take NVA insurance and they don't take my vision insurance. He should have told me that when I told him what insurance I had at the very beginning of the phone call. I work long hours and only had a few minutes to try to schedule an appointment today and I wasted it on this phone call.

Be forewarned......they do NOT have any kind of financial hardship program. If you need surgery,…read moreyou will HAVE to have AT LEAST your deductible amount up front. Also, your sugery might be bumped at the last minute. That happened to me. I was supposed to have mine this month. The had to reschedule it to next month, which means that I would have to have to pay my deductible BEFORE they will do the surgery. Now I have to wait and suffer until I can come up with the money. If it gets worse and I lose my eye sight in that eye, I will sue them. Hopefully I can find a place that actually understands that some people don't have a lot of money.

Good Quick Service! Alot of options for Frames and lens types. Very clean and signed well.read more

I will never go back to Shopko Optical. My eye doctor here (VanDriel) I went to for 8 years, has…read morejust turned me away because I have a medical condition. They wouldn't let me order contacts, because I am due for an exam, but am medically unable to come in for an exam at this time. I am on my last pair of contacts (which I can't see without), and they told me I needed to find another provider who could accommodate me. These people don't really care. My family will have to find a provider who does. :(

I was having some problems with my left eye. I was a little worried that maybe something was wrong…read more I went to see what was wrong and I was totally put to easy the minute I met with Jane Manning. Not only did she comfort me with all my worries, but she also gave me a lot of education on the eye. I walked in feeling scared and out with a smile just knowing I needed glasses. Thank you Jane Manning for YOUR outstanding service given to me. I will recommend you to everyone.!

Fell for a supposed 50% off lens sale. Polycarbonate lenses listed on the receipt as retailing at…read more$505, but were on sale for $252!, which is a normal retail price at many stores. Progressive lenses were alright for distance but I couldn't read with them. After 1 week l bumped the right lens and got a nasty abrasion on them. I've worn glasses for 50 years and have never seen a lens damaged so easily. Took them back and was told that I would have to buy an insurance plan plus pay some more on top. 3 staff members were all pretty indifferent to my dissatisfaction. Went to Sam's Club instead and got a superior grade of lenses for $198. Two thumbs down on Wausau LensCrafters.

I had very dry eyes, it felt like there was something stuck in my left eye and I would walk around…read morewith my eye partly closed and I was using eye drops a lot. After attempting to fix the problem with prescription eye drops and special contact lens, I saw David at the Stine Eye Center and he used intense pulse light therapy, what a game changer, it worked great, I can't thank him enough. Therefore, if you have dry eyes I strongly recommend the treatment he provides.

I have had my eye care health needs taken care of with Dr. Stine for more years than I can count…read more I can't think of a good reason to not receive him. And, he's a good guy.