I have to say, it was a pleasure to have worked with the plumbers at Charlie's Hardware! Todd and…read moreEric were outstanding! I had a situation where I had to get my well disinfected and retested from out of town. They were always helpful, courteous and professional but not only that, they really went above and beyond. Todd went as far as calling the village of Kronenwetter to get me an extension for our well permit as we could not disinfect the well in the winter. Also after Eric retested the well, he even dropped off the test results to the village of Kronenwetter. I can't say enough good things about them! I give them an A+++ on service. This is how great customer service should be and I would recommend them to all my family and friends! Thank you Todd and Eric! I really appreciate everything you guys did and I hope you are recognized every day for your exceptional service!!! Charlie's Hardware is definitely doing something right with these guys!

Charlie's always has a wide selections of hardware, painting supplies, and tools. It beats driving…read moreto Wausau for that little item for a repair. I also used their rental service and repair and both were reasonable in rates. Bought a cellphone from my carrier cellcom and the staff was very helpful.

Always have it when you need it, and typically great pricing. I would be very unhappy without a…read morelocal Harbor Freight store!

Review from 11/27/2021 I love Harbor Freight. Shopping at…read moreone for as long as I can think back. Best thing I can say about this store is that it was really clean. As for the employees, I really can't comment, as none of them even acknowledged my existence until I got to the checkout. Too busy chit-chatting and bad mouthing the boss, and how they didn't want to be there. They forget, in an empty store, their voices do carry quite well.

We recently purchased new kitchen appliances. Gas range,dishwasher,microwave and refrigerator. The…read moresalesman, Joe, was very knowledgeable and kept us informed on time it would arrive and delivery set ups. The plumber, Brent, installed the dishwasher and microwave. Did an excellent job. The delivery guys who delivered, set up, and took away the old appliances were very professional and courteous. I would highly recommend everyone at Grebe's! The price was very competitive with other stores that handled the same brand.

Hello As much as I…read moretry to support local and small businesses, it is difficult to do so when customer service contacts make it a disappointing experience. When trying to pick up some ordered parts, the counter person did no favors to support my returning to your store. I would much rather use the internet for replacement parts or seek other businesses for my future implement needs. With regrets... Dan K

Had a very positive experience with one of the paint ladies recently. I was looking for a sealant…read morefor a carved log that would be used to grow orchids. Right away she knew exactly what i was talking about for the project and grabbed a can stating this is what she used on her own orchid/plant logs. Well i used it and it looks great on the wood and the plants are happy. Thank you!

I definitely have mixed reviews. As for painting help, I was sold all sorts of things I didn't…read moreneed. I was disappointed and ended up with more help at Menard's with better and fewer products. As for little things, I was able to find basic items quickly. When inquiring about washers and dryers (and I already had specific brand and such researched) I felt pressure to purchase. I was inquiring for a daughter out of state and he still wanted us to purchase here and work it out with Home Depot on her end! No way. I like when I just have to pop on for something simple that I know about and need.

I was told you can't miss it. I wanted to pick up my garden shears, which I called 'clippers', and…read moreI was directed to a greenhouse door that was locked. Just past these doors supposedly was a garage. I found some helpers, instead. They told me that the front clerk had assumed I was looking for a lawnmower sharpening. We went back to the front cashier, and they pointed out to her that it was a hand tool, not a machine, and that it was right there at the tips of her fingers. She assumed the wrong service I had come for. She also assumed, I guess, that with gray hair and a frumpy dress, that I was part senile. She was really breezy when she did not take the time to properly ID my item. She was really apologetic after her coworkers did her job for her. It's the attitude and the assumptions that got to me. Repair tag 65677.

This spring, I was finally trying to figure out what was wrong with my snowblower from the previous…read morewinter. I went in looking for a particular part, and noticed all the similar looking carburetors on the counter. I asked the parts service person for any tips. He took one apart and showed me specifically to look for and clean out two holes (one being VERY tiny) on the needle valve. After searching, I found it and cleaned it out, and it started up right away! There is nothing like that kind of service at the box stores -- especially for small engine repair.

Deborah really educated me on faucets. For $9 she guided me to a plumbing solution on which I was…read morein the stoneage. Thank you Deborah. Rick Skiba Legend Lake

Paid $50 to tune up a chain saw, guy at the desk asked if I would like a call if it needs more…read morework. Of course I want a call if a $275 chainsaw needs additional money dropped on it or I would have bought a new chainsaw. After a week I stopped by the store to find out if the saw was done, clerk checked around and finally said, "no, it needed a part and it was included in the $50 that I already paid". After two weeks of waiting, finally got a call to let me know it's done, went into the store and Bob grabs the saw and starts typing into the register and comes back with, "that will be $54 and change". Told Bob no I will not pay that as I never authorized additional charges, Bob walks away with the chainsaw and said he will need to get it resolved with the staff. As he enters their back room you can hear them talking it over asking if their name is on it and so on. After waiting around 10 minutes to get on with my day, Bob comes around from the store area and said "he spoke to the owner and the owner is not budging on the additional charges". I asked Bob to get the owner on the phone so I could talk to them regarding the issue. Bob obviously either didn't talk to the owner or knew that there are laws that protect consumers Wisconsin Statue 423.205(5) [If the merchant has performed any services pursuant to a consumer approval transaction prior to its cancellation, the merchant is entitled to no compensation.] when it comes to matters like this. Long story short I proceeded to walk away after Bob threatened to call the police, which I should have asked him to do to actually resolve the matter however I proceeded to leave but stopped by the front service desk to ask if they had a manager available. The customer service person was very open and checked around to see what she could do however Bob ended up coming to the front end of the store with the saw in hand and asked me to follow him outside. I did walk out of the store with him which in turn Bob handed me the saw and asked me not to return to the store again. I acknowledged him and agreed it would not be an issue and I would never give the store a chance again based on his interaction and the service tech not providing the necessary quote prior to any service work above the money I had already paid. Got home with the saw and gave it a pull and it did start up and lasted approximately a dozen or so cuts into 6" tree branches. At which time it started to do the same thing it did prior to entering Qualheims. Lesson from this experience is that Qualheims does break the law with extorting people into paying additional fees without approval to charge the fees, Qualheims also does not fix the things that are broken like they say they will, and save yourself the money, time, and headaches of dealing with Bob because the guy just doesn't understand the law. Not to mention they did not torque down the screws they removed to access the carburetor they insisted they replaced. So now I have a saw that runs the same way it did prior bringing it to Qualheims and loose pieces that may be missing or still needs to be fastened because this business provides quality, professional services to their customers. If I was being petty I would have contacted my credit card company to fight the charges I've already paid however never going back to Qualheims was the best suggestion Bob could make and sharing this with the world may help Bob understand that his actions will forever be documented for everyone to know. If Qualheims is charging you for services that you never agreed to because they neglected or negated their responsibility to contact you to approve additional charges and will not return your equipment I would personally hire an attorney to resolve the issue in the future and sue for your property and attorney fees. There's a reason why the law above exists, its because of people like Bob and the owner of Qualheims(if Bob truly did make an effort to reach out to them).

Very friendly service and a great selection, especially grills. I was asked a few times if I could…read moreuse help finding anything. Thanks, will be back.

Everyone is super nice! I needed 3 keys copied and it was super quick and easy. I think it's the…read moreonly place in Marshfield that actually does key copy. Outside makes me want to sit and drink a lemonade next to the greenhouse. I will definitely return for all of my hardware needs!

Stopped here to get a weird light fixture. The staff were friendly and helpful. Had a hard time…read morefinding stuff without asking someone, but there were plenty of people to help. So if you're looking for something that is a specialty item, go here instead of the big box stores.

Price marked $29.99 on the sign. Rang up $39.99 and they told us it was not their problem. Yanked…read moreoff the sign with $29.99 on it and acted like we were the problem for asking why they advertise1 price and charge another. Ill take my money elsewhere and you should too.

I purchased 5 dahlia and 20 gladiolus bulbs earlier this spring. After several weeks in the ground…read more1 dahlia and half of the glads didn't come up. Upon inspection, the were rotting In the ground. I returned to the store in hopes of either getting them replaced or getting some of my money back. They refused to do either because I didn't keep my receipt and I'm not a member. Normally I would let some like this go but their products are on the expensive side so I would expect quality products and a company that would stand by them. I've purchased similar products at big box stores locally and never once did I have something not come up. I went to Jung's because the other stores were out and I was willing to pay more to get what I needed. I understand they have to have return policies but they could have done something. Other stores would have at least given me a store credit. The did not seem to care at all that they're going to lose my business. They were rather cold, manager included. I'll stick to the big box stores. At least I can count on better return policies and friendly employees.